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Great Clips - Sebastian

3.8 (4 reviews)
Open • 8:00 am - 8:00 pm

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The Master's Touch Hair Studio - Hi I am the owner of The Masters Touch!  I would love to meet You!

The Master's Touch Hair Studio

4.6(13 reviews)
4.1 mi
•$$

So after my last disaster, with a "stylist" a couple of weeks ago , I reached out to a friend of…read moremine to see who she had been seeing and she recommended Shannon and had actually contacted Shannon for me. I found out what her schedule was and actually stopped into the salon to meet her and to talk to her about what I was looking for show her pictures like I did the lady before and discuss what she could do. I felt confidence after speaking with Shannon and made an appointment for the next day. I showed up for my appointment a few minutes before and when I walked in I was greeted with a smile and. Good morning,which actually made me feel comfortable. Shannon sat me down and we discussed what I wanted and.... Didn't. Through the whole process we talked , and she took her time and wasn't at in a hurry. Shannon really made me feel comfortable and at ease. When it was all said and done. I am Very happy!!! I definitely will be back and i highly recommend Shannon the the other ladies. The shop was clean and organized. I was offered a water or coffee which was nice!

Worst experience of my life! I've had my beautiful long blond hair highlighted for over 29 years…read moreand never had any nightmares until going to Shannon Mock!!! My highlights bled and instead of fixing all the bleeds individually like she should've, she completely panicked and covered all my new highlights with permanent brown dye which has now turned orange! On top of that she over toned my hair which is white now with purple stained in the white from using purple shampoo!! I cried for 4 days! She ruined my hair cause she was in a hurry to go on a date instead of finishing the job with integrity. When I reached out to the salon owner Melissa she got angry cause she didn't want to fix someone else's screw up and not get paid. She was mean, rude and acted like this was my fault! She is the owner and it's her responsibility to keep the clients happy, but she did not care about this or how it affected me. She said she could squeeze me in between appointments to fix it without even seeing it first!! I had another color specialist look at my hair this weekend and she was shocked that a hair stylist of 30 years could make such a horrible mistake. She said I had to wait 6 weeks due to the over processing. I reached out to Melissa letting her know that I did not feel comfortable going there and wanted a refund. She said to ask Shannon and I never heard from Shannon. These ladies have no integrity or customer service skills. DO NOT GO HERE!!! Blondes be warned!

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Great Clips - Sebastian - hair - Updated October 2026

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