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Charlottetown, PE

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Haircut

Hair styling

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10 years ago

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Sherwood Styling Salon - Photo

Sherwood Styling Salon

1.7(6 reviews)
3.1 km

Ive been going to this shop for years, always making an appointment with whoever is free. Every…read moresingle worker there has a passion for the art of cutting hair. They love their job and its obvious from their customer service. My hair is always cut well and its fun to see the unique creativity that comes from each of the ladies here!

I booked an appointment at Sherwood styling salon to go blonde just this last Thursday. I showed…read morethe girl a picture of what I wanted, and she asked me if I wanted an ashy blonde or a honey blonde, I asked for a honey blonde. I also told her that I had wanted blonde underneath as well because it was all my natural color. She asked me if I had a budget, I said, "Not really, but how much do you think it'll cost?" She said around $150, and I said I was okay with that. As she finished up the foils, I asked her, "Did you put any foils underneath?" She said yes. Later on she took the foils out and put toner in. It was only in for a few minutes and she washed it out. She barely spoke with me and would put my head up and down without saying anything. She seemed very much in a rush as she was doing my hair, as she had a last minute appointment that came up and she had to leave earlier than expected. Another person would have to step in to dry and style my hair (which I had no problem with), the girl that stepped in later on gave me better service than the original hairstylist. Once my hair was dry I told the other hairstylist that I wasn't happy with my hair, that there was no blonde underneath at all. She said she would pass the message on to the original hairstylist and she would call me back. I then left. The next day I called back and I said I wasn't happy with the blonde I had and I expected more underneath as per what I asked. She said she could book me in next week and she could fix it up but that I would have to pay more. I agreed but I wasn't content with that answer so I went in today to tell them that I didn't get the shade of blonde I wanted plus I got no blonde underneath and that I felt it was unfair I had to pay more money to come in again when I didn't get what I wanted the first time. The manager was quite unprofessional. She told me that this hairstylist was not in a rush and wouldn't have given me a color I didn't ask for. Which couldn't be further from the truth. She looked at the picture and tried to tell me that it looked like the picture and told me if I wanted to come back I would have to pay for more foils. She also told the other hairstylist that she did my hair within my budget however that isn't what happened. I didn't have a budget. The longer I spoke to her she became increasingly unprofessional, she dismissed all my concerns and made me feel that I was at fault for what had happened. I have had a bad experience here before where I had to go back to get it redone again. I thought trying a different stylist with more experience would make this more pleasant experience but I couldn't be anymore wrong. I would never recommend this place to anyone, they had awful customer service and I got nothing that I asked for. The only good part of this experience was I got the haircut that I wanted. Now I decided to cancel my fix up appointment, I don't see why I would pay a company more money when I wasn't happy with the service the first time. Now i booked at a better known hair stylist in PEI, and I'm going to have to invest even more money to make my hair the way it was supposed to be. This place was just not it for anyone who was looking for a kind and respectful hairstylist. Down believe is a picture of what I wanted vs what I got.

Photos
Sherwood Styling Salon - Photo

Photo

Sherwood Styling Salon - What I got, darker than my hair was before I even went in.

What I got, darker than my hair was before I even went in.

Sherwood Styling Salon - Photo

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Photo

Grand Senses - cosmetics - Updated November 2026

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