I fell and needed an X-ray. Waited for more than an hour to be registered then I was told the X-ray…read moretech had left. Basically they wasted my time with nothing to offer. There was no sense of urgency with any of the staff, taking 15 mins at least - if not longer - to register the people before me. Overall the facility is portly run and I didn't get past the front desk. Would avoid this facility at all costs. They don't know what they are doing and now with limited hours, poor choice for a place. SEEK CARE ELSEWHERE.

Toiled with going to the hospital for my asthma buy finally decided to go. Walked in the door and…read morewas happy to see some changes since the years past that I was last here. I signed in and told them I had trouble breathing. They called me almost soon as I got there, and wheeled me to a room. Every one was attentive and kind. A great experience for such a serious issue. I've never had a bad experience at this hospital even when I was admitted in the past. BTW it is now called Atlanta Medical Center South.

10. Excellence Service. I was a walk-in in distress and arrived after 2 pm on Monday, May 18,…read more2026, and released after 5 pm. I was very pleased with the wait time, the care and the attention given to me and my condition. All of the employees and technicians were overly friendly, kind and helpful. 10 Star Service. I would highly recommend this East Point Center on Camp Creek Pwy.

I seen a Doctor savanna Jones last night at Piedmont Urgent Care and she took it upon herself not…read moreto treat me for the things that she found wrong rather to send me to the emergency room for other issues. I think that was very unprofessional and unfair. You could only advise me to go to the emergency room that don't mean you don't treat me for what you found wrong at the time.!

Best healthy care network in GA. All locations. Period. The staff is attentive, friendly and…read moreprofessional. I've never waited for an appointment. Everything is all in one place so you can see your doctor, get lab work, mri's/X-rays and testing all in one with few exceptions. I've been with Anthem, Anthem, Blue Criss/Blue Shield and Cigna and none of them have measured up to KP. I love that I can appointments online for non-emergencies In a pinch. I'm not sure why there are so many negative reviews here, but after trying to rest, KP is the best.

I used to like this urgent care, but lately I've been very frustrated with the experience. In the…read morepast two weeks, I've had to visit urgent care or schedule doctor's appointments four different times for the same issue, which is extremely discouraging. On top of that, I somehow developed pink eye and had to return the same night because my condition became worse after my initial visit. I understand that urgent care facilities can have long wait times, but when people are in real pain, sitting in the lobby for hours is very difficult. What's more concerning is that the doctors sometimes seem uninterested in gathering detailed information about what's going on. It gives the impression that they are rushing through visits instead of thoroughly addressing patients' concerns. I don't usually leave negative reviews, but after multiple visits without real resolution, the experience has been disappointing.

Okay, I'm a little late posting this review, as our visit to Southern Regional Medical Center was…read moreon May 1st, but I still felt it was important to share our experience. My father had taken a fall and his knee had swollen to nearly three times its normal size, so he asked me to take him to the ER. We are fairly new to the area so we went with the closest hospital. We arrived around 9 PM. To be fair, the initial intake process -- vitals, insurance, and registration -- was handled within a reasonable amount of time. However, after that, the wait became absolutely unbelievable. My father was not taken to have x-rays until nearly midnight. Honestly, I'm not even sure he would have been called back when he was had he not gone to the desk himself to ask what was taking so long. By that point, both my 12-year-old son and I had actually fallen asleep in the waiting room. Once he finally got called to the back about 4 AM we learned there was only ONE ER doctor on duty that night. EMS arrivals understandably took priority, but that meant anyone who walked in by car just kept getting pushed further and further aside. I completely understand emergency prioritization, but it is difficult to understand how an ER can function properly with only one physician covering the entire department. At one point, I was ready to leave and take him somewhere else, but after already waiting so many hours, we felt stuck. Eventually, the doctor read his x-rays and bloodwork results and discovered that while he had no broken bones or sprains, his potassium levels were dangerously high, his kidney numbers were low, and his blood pressure was also very low. Thankfully, those labs likely uncovered a much more serious issue than the original injury itself, and for that I am grateful. He was ultimately admitted to the hospital. Unfortunately, the delays continued after admission. A doctor briefly stopped by Saturday morning, but he was not properly seen again until Sunday. That level of delay for admitted patients is concerning and, honestly, unacceptable. Now, with all of that said, I absolutely want to acknowledge the staff members we encountered because THEY are the reason this review went from a 1-star to a 3-star experience! Big shoutout to Crystal at the front desk/check-in area. She was patient, kind, and professional throughout the chaos. We also encountered Dakota, Nurse Donna, Peter, Sonia, and Nurse Lea, and every single one of them showed empathy, patience, understanding, and excellent bedside manner despite clearly being overworked and understaffed. They did the best they could with the resources they had, and it showed. This review is truly directed toward hospital leadership and administration. The staffing shortages are hurting both the employees and the patients. A hospital cannot properly serve its community if it does not have adequate staffing in its emergency department and patient care areas. The staff turned what was an absolute nightmare experience into a more tolerable experience through sheer professionalism and compassion alone. But unfortunately, based on this experience, I will NOT return to this location unless absolutely necessary!

After waiting more than five hours, I was told I needed additional shots, only to be left waiting…read moreeven longer. The entire experience felt less like patient care and more like an assembly line: move here, wait here, get this, then wait again for that. What stood out most was not just the delay, but the lack of organization and empathy. There was little sense of urgency, very little communication, and even less concern for the pain and frustration patients were clearly experiencing. The shift change from night staff to day staff only made an already chaotic situation worse. It was disorganized, inefficient, and incredibly discouraging when you are already not feeling well. This was pointed out by one of the day nurses. The other nurses at the front desk of the ER simply responded with a very dismissive K when I stated my concerns in tears and had to leave to go somewhere else because of the pain. The most telling part of the experience was hearing multiple people in the waiting room say they wished they had gone to Emory instead. Unfortunately, after spending over six hours there myself, I understood exactly why.

I was looking for a good acupuncturist since I moved to GA. I had somehow found Dr. Kim's page and…read morewas reading his beliefs in combining both eastern and western medicine or integrated medicine. I liked everything he had to say. I have a severe illness and it got much worse when I move to GA due to the weather. I called to make an appointment on a Fri. I spoke with Jeanne who was very kind and concerned and had me speak to the doctor. They said that I really needed to be seen and that there first session is extensive for several hours at $350 or something close to that. It was in the $300's. So both Jeanne, who I thought was the office manager do it all type person and Dr. Kim's claim to fame was that he studied with Dr. Andrew Weil and follows his practices. He is very confident in himself so much so that he charges $1500 as a membership fee before you even have a regular session. And you still have to pay for every 30 minutes of anything you do. I wanted to feel better so bad and liked these people so much than we paid the $1500 we could not afford and make another session. It was another $50 I believe for that half hour session. Might have been more but I would rather low ball it. I was also driving almost 2 hours each way to get there I wanted to get better so bad. I did this for a while and noticed that these 30 minute were nothing like that first long Sat. appointment where they really focused on me. I was taken in a room by his assistant and usually laid on a massage table and had a machine basically a huge and way better tens unit put on my lower back, where I had siatica pain. After that I would sit in a chair and the doctor would pop in the door and put pins in my ears. This he explained is the advanced method. If you are not using the ears you aren't doing the best treatment. He was very confident to the point of arrogance. He was never in the room more than 5 minutes and sometimes he would lean in from the hall and put the pins in my ears while doing or talking to someone else. Now the assistant would tell him my issues so he knew where to put the pins but that just felt even more arrogant. He could not spend the time with you himself and assess the situation, he had an intern assess the situation and he put the pins in by her recommendation of the situation. Although I very much liked Dr. Kim and Jeanne personally, I felt charging a fee that is non- refundable before you even start seeing him is ridiculous. It would be different if that fee covered a certain amount of service but I was purely a "membership" fee. This is not a gym, it is a Doctor's office and if this doctor wants to be taken seriously than get rid of the membership fee and take insurance like other doctors. Pain Managements Clinics take insurance for Massage, Chiropractic work, and acupuncture along with the regular western medicine. After going for a few times I realized it was not doing much for me. I have had acupuncture for long periods of time so I know when it is working and when it is not. His procedure may help some but they did not help me and I could never get over his outrageous non- refundable membership fees on top of paying for every visit there after. If it had helped I probably would had sucked it up and paid it but it did not so I stopped going between the long drive and the outrageous fees. Also, the attitude the Doctor has that he thinks he is worth these fees for 2 minutes of popping his head in the room to put the pins in your ears. He may feel it is the best way but I respond better to actually having the pins put in my legs or back where I have the problem. That is when I have found it helpful. The time spent with the intern was not what I was there for and it was a waste. Why would I go to an acupuncturist to tell everything to an intern who will then go tell my aches nod pains to the doctor. There is bound to be thing lost in translation now and then. And then you get 2 min of needle in your ear from the interns description. Sounds like a money mill to me and I never went back and lost a lot of money as I did not go to that many session and waisted $1500+ daily session fees that I did not have on yet another alternative method for my chronic pain.

Dr. Kim is a skilled healer that combines mastery of various fields of integrated medicine with…read moreterrific intuition and empathy for his patients. Georgia is very lucky to have him.

They don't change them but twice a day. They ask for a shower they just wash them off. They don't…read morekeep the clothes clean. They don't give medication like they should mold on the ceiling. They got Roaches all over the place. Not a good place.

I would never bring my family member here. They are mean, disrespectful and truly don't care about…read morethe patients. Leaving your family member here is inhumane.

Have been up here 3 times trying to get a flu shot. The folks at the call center & the folks at the…read morefront desk are NOT on the same page. I was told I could walk in & get a flu shot without an appointment. Nope - you have to call a # to register yourself as a patient. And they will not register you while you're standing right there. I called, registered, came back. Oh, apparently staff leaves at 3pm on Fridays. Perhaps your hours of operation should reflect that bc the person on the phone told me to come on in. Make this your last choice if you have to use Grady outside of their trauma center. Front desk staff genuinely doesn't GAF to actually communicate properly. It shouldn't be this hard to get a flu shot.

I had a non urgent medical emergency that could not wait so I contacted Grady's advice nurse. She…read moreadvises me to come in to be seen by the doctor. This location is not my normal doctors office but they had an opening so I took it. The building is spacious, light, modern and fresh. It has a lot of sleek and modern features. It has more than one waiting area with comfortable seating. Their was virtually no one in the waiting room other than myself. You can check on using a kiosk or at the front desk. They had two associates at the desk who presented a smile and was polite and cheerful. I didn't have to wait as they called me within 5 minutes. I was sent by Nurse Practitioner Tiffany Hamilton. She was very professional, acted like she cared and expressed empathy when she saw my pain and distress and advises me on what caused it and how to resolve it. She also a sent a message to my PCP to contact me for further review of my situation. I appreciated that. I couldn't walk and she got me a wheelchair to go to the lab. The lab department was professional as well drawing blood quickly with as less pain as possible. This was a great experience and I appreciated their being quick.