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    Graceful Kingdom Business

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    1 month ago

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    Jacobo & Associates

    Jacobo & Associates

    (4 reviews)

    Terrible place, and customer service is horrible. Disappointing Experience: Rude Service and…read moreUnfinished Business I regret to say that my recent experience with Jacobo & Associates, Inc. left much to be desired. This young lady service was shockingly rude. Not only was she confused as far as to what year i was filing, which is alarming, she also has a remarkable lack of professionalism. To make matters worse, the business failed to complete the task I entrusted them with. Despite assurances and promises, they fell short of delivering on their commitments. It's truly disappointing to encounter such negligence and disregard for customer satisfaction. I also sent continuous text messages asking them the status of my taxes and never did I receive any response. I called on Friday 04.12.2024 and was informed that my taxes were being worked on and I would get a call back in "20 mins" which I never did. Called back today (04.15.2024) to see the status on my taxes since I never got the call back that Friday, and I am told that "I placed my taxes on hold" which I never did. When I ask to speak to the gentleman I originally spoke to, I was told "My dad is very busy and that he is not a octopus". I strongly advise potential customers to think twice before engaging with Jacobo & Associates, Inc. Save yourself the frustration and inconvenience of dealing with rude behavior and unfulfilled promises. There are plenty of other businesses out there that value their customers and take pride in their work.

    Bad attention, they are very rude and not friendly at all, it is the worst experience in this…read moreplace, I do not recommend them at all, terrible attention

    Graceful Kingdom Business - taxservices - Updated May 2026

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