From caring for both of my parents at home, I eventually reached the point where I could no longer…read moredo it on my own. Knowing that Las Vegas doesn't always have the best reputation in healthcare, I was nervous about finding a place that would truly care for my aging parents. From my very first tour of Silverado Red Rock, I was impressed--and even more thrilled when I saw there were dogs living on the premises.
The time my parents spent at Silverado was truly a gift. I've wanted to leave a review for a long time, but when you're still working, visiting often, and carrying so much on your plate, it can take a while to find the right moment. Both of my parents recently passed and now I can reflect back and say without hesitation that choosing Silverado Red Rock was one of the best decisions I could have made for them and me.
The staff treat every resident with dignity, respect, and genuine love. My experience was that you are treated like family here. Most often you'll be greeted by Bob, the dog, wagging his tail at the front door. What impressed me most was how everyone--from management to front desk, kitchen, laundry, physical therapy staff and maintenance--interacted with the residents daily. No one was "just doing a job."
Silverado brings real life and joy into the community with endless activities: cooking foods from around the world, live music, Sunday services, spa days, exercise groups, themed luncheons, nightly movies, and field trips around town. The staff actively engages with each resident and honor them exactly where they are in life. One time while visiting I learned to play Lotería with the residents while sipping "mock" margaritas.
Was it 100% perfect every single moment? Of course not. But for my parents, it was absolutely the perfect place. They were safe, celebrated, and deeply cared for. Both of my parents have since passed, yet I still stop by to say hello--because that's how much the people here became part of my life too. I'll always be grateful for the love, dignity, and family Silverado gave to my mom and dad.
And if you want to know more, here's why I would give Silverado a solid five stars:
Dignity: Residents eat in the dining room with real plates, silverware, and glasses. Whenever possible, people are taken out of their wheelchairs to sit at the table. Daily care--from bathing to dressing--is done with gentleness and respect. Even when memory is faltering, residents are still engaged in meaningful ways, whether helping cook or simply being asked about their lives.
Respect: Residents are kept active and involved. I was nervous my mom might end up sitting idly in front of an iPad, but instead she was busy and engaged every single day. Staff brought joy to sing-alongs, styled women's hair for themed luncheons, gathered residents for the Super Bowl, and made sure no one was left out.
Genuine Love: I witnessed staff hugging residents, complimenting them, and making them feel special. I saw kitchen staff go out of their way to just say how beautiful someone's hair looked. I saw front desk staff walking with residents to their rooms, or stopping to ask how their day was. Those small acts of love and kindness happened all the time.
If you're searching for a place where your loved one will not only be cared for, but truly loved and respected, Silverado Red Rock is it.