Veterens beware, this office will NOT work hard for you. You will be ignored and the staff will blame the VA for their own incompetence. I got check up calls while I was seeking treatment but once the lawyers job started, I went many many months without hearing a thing. When I would call, the paralegal would tell me "the VA hasn't returned the info we asked for". After several months of hearing nothing again, I called and they acting like they did not even remember they were working a case for me. This was an easy case, woman ran a stop sign an hit me on my bicycle. Robert Grabb finally contacted me and admitted his employee that was handling my case was fired, and that they would make it up to me. Of course that did not happen, and I continued to deal with his sassy paralegal employees who treated me like I was a moron for asking questions. I haven't seen the lawyer in the 2 years this has been going on. I feel as if Robert Grabb doesn't even know I exist, the only time he ever called me was to cancel our appointment. I must constantly call the office to get updates because they are so poor at keeping you updated. The paralegal handling my case is always changing because they keep leaving the lawfirm, as if it is not a good place to be employed. Each subsequent paralegal blames the previous for me case not being done. They only consistent thing about Grabb and Durando is that all the paralegal and the lawyer Bob himself admit that I have been treated poorly with the handling of my case. Though they did make sure I still paid full price for a despicably low value of service. I have deep regret in bringing my case here. When it came time to talk about payout, Grabb was initially paying himself more than me. I had to complain constantly about this until finally they adjusted so we got paid nearly the same amount. That's right, as the victim, I was only offered two hundred dollars more than what the lawfirm took. So at the end of all this, Grabb and Durando paid themselves almost exactly what I was settled even though the service provided was atrocious. read more