Gotham provides incredible same day service for all of us out here with iPhone struggles. Super impressed with the quick customer service via email to respond to my appointment request and at the quality of the products they replace busted parts with. Ed is a friendly and speedy technician and I've recommend his capabilities to anyone in the city. Def not stressed out abt a broken screen ever again with Gotham around. read more

Great fast service. I needed my phone fixed, and I could not leave the office. They came to my office and fixed my iPhone. I was golden to travel without thinking about buying a new phone. Thank you! You guys are rockstars!! read more

Today was the second time I used Gotham iPhone and I'm recommending to everyone. Both times, consistent service, Corey and Scott are both super nice, quick and dependable. I'm also going to check out their new site Screasy to get a tempered glass case so this screen will last a little longer. www.screasy.com read more

Let's get one thing straight. If this review was for convenience, the rating would be a 5. Literally visited my office and fixed the phone in 10 min. Downside is, the repair was not done well. The edges of the glass were exposed from the case, and less than two weeks after my repair after knocking my phone off of the couch onto the carpet my screen shattered. After spending $200 on the repair I now have to spend $300 to get a whole new phone since the actual screen was damaged by the glass. If you are looking for convenience these are your guys. Other than that I would recommend steering clear. read more

So I thought it would be fun to take my iPhone 5 Otter Box case off my phone for a brief period of time. With my luck I happened to drop the phone and CRASH...entire screen was shattered. Everything else was functional, but suddenly I had become one of those people (you all know them) who walk around with a wacky screen. I had known of Gotham iPhone from work, and I thought..."Why not give them a try?" So I sent an email to them and within the next couple hours I received a swift and friendly response! Corey (the expert who ended up repairing my phone screen) was at my office the next day and was honest and thorough as he went through the repair. I became a part of the process, as he explained everything he was doing in real-time and explaining how certain pieces he was tinkering with worked. In no time I had a brand new screen that looked like new, and it was amazing! Biggest thing is that Gotham iPhone saved me so much time, hassle and stress. A++++ company, friendly, and all good things to say. I would recommend (and have recommended) Gotham iPhone to anyone. They're a great group of people and made the whole process incredibly EASY for me. My phone, to this day, still looks like a beauty and that's all due to the "Gotham iPhone Kiss", as I'm calling it. :-) In closing - YES, amazing! read more

What a great service! After years of owning an iPhone the dreaded glass crack happened and I started googling some options. These guys popped up and had not only a modern, we-get-it website but also lots of good reviews. I called and since they are on bikes and don't always come to Brooklyn then said they could meet me in Williamsburg, which was perfect! I drank my morning coffee while Corey fixed up my phone right in front of me! Such a better thing than sending it away and not really knowing what exactly happens to it. Less than 24 hours my phone looks great! (now back to playing Dots...) read more

Highly highly highly recommend Gotham Iphone seriously amazing customer service, they came to my office picked up my phone and repaired it in less than 20 minutes! My phone looks brand spankin' new. Would recommend to anyone. I almost look forward to breaking my screen again so I can call them and have them fix it b/c their service was so amazing!!! Don't even hesitate call these guys!!! I can't even put enough exclamation points to express how great their service was!!! I CAN READ (my phone) AGAIN !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

A very satisfied customer. Had a phone repair emergency, dropped my phone off at the 42-Grand Central Station kiosk and was able to pick it up at 5am the next day while most of NYC was still sleeping or just waking up. The convenience of a drop off and pick up location at whatever time of the day is something that suits my needs. Thank you!!!! read more

So my screen had a small crack, but I've just neglected to get it fixed. Then today while I was picking up lunch I dropped it, again, and the top corner of my phone hit the concrete floor and the whole screen shattered. One of my coworkers had used this company, Gotham iPhone, to get his screen fixed. I called them up, made an appointment and one of their technicians, Edward, came to my job to fix it. He was awesome, and I am so grateful that I didn't have to take time out of work to go to the T-Mobile store to get my phone fixed. They came straight to me, got it done quick, and was actually cheaper than I expected. Awesome service! Will definitely use them again, because I know this won't be the last time I drop my phone.. read more

I never leave reviews. This is my first one and totally worth it!! I cracked my iPhone 6 yesterday, dropped it on the floor in the office. I couldn't see anything onscreen, couldn't even answer calls and totally freaked out because my phone is my LIFE. One of my coworkers in the office mentioned that she had tried these guys out and told me I should try them so I did. WORTH IT. One of the repair guys showed up within the hour to fix my phone, his name was Juan, I believe..? Speedy, crazy quick, and very nice guy! I freak out looking at the inside of technology but the guy had replaced the screen, no problem, in a few minutes! Absolutely awesome customer service from the guy and my phone looks brand new. I'm never dropping this baby again but if it has to happen, I'm calling this place up again! read more

Amazing customer service and techs. My office is located in the middle of nowhere by the intrepid so going to a shop to get my screen replaced isn't easy. The tech came to my office and fixed my phone in less then half an hour. Hoping to not crack my screen again, but if I do, definitely calling these guys. read more

Amazing service, super fast (under 5 minutes) and he was early! Just recommended to my whole company. Can't get any better than this.

Corey is awesome!! I shattered my iPhone 5 screen in a really bad way (was scared to do anything on the phone in case the glass cut my finger!), and a coworker recommended Gotham iPhone. Gave them a call and Corey was at my office in 7 minutes. Took him another few minutes to fix the phone with an authentic screen and I was back in business! Highly recommend. They come to you, know what they're doing, and have great pricing. read more

What's to complain about... Dude comes to your house whenever you want, fixes your iPhone perfectly, then leaves within 15 minutes. What else could you possibly want, someone to wipe your a$$ too? read more

How have i not known about this till now....This is the best experience ever with getting my screen replaced. Cold NYC day and i was working from home trying to figure out when to find the time and energy to get my screen fixed. I stumbled upon Gotham while surfing. I scheduled using their website and 20 mins later my doorman said they are here...Corey who helped me was done in maybe 10 mins max. He was super professional and personable. I highly recommend Gothamiphone....Never going to anyone else again......Fantastic service!!! read more

I just got my Iphone 5s repaired by Scott. he did a great job within 10 minutes. My front screen was cracked and broken. he came to my office and fixed it right there. worth the money- dont waste it at apple! read more

Great service. Came to my work, replaced my iPhone 5s battery and in ten minutes were gone. Would recommend to anyone!

$130 to fix my iPhone 5s screen. Not cheap but super efficient, done in 15 minutes. As good as new.

This is second time I tried to use this service and they never have time. Listed below is their response to offering same day service. They also don't accept phone calls and only let you leave voicemails. Probably one of the worst customer service experiences I ha e ever had. We are currently booked for the day. If you'd like to set up a time for Monday we can get you on the books. Found an even better service that came to me within two hours. www.icracked.com. MUCH better company than Gotham iPhone. read more

Completely brilliant business. Fixed my boyfriend's iPhone (cracked screen) in 90 minutes on a Saturday holiday weekend so we didn't have to cancel our date night. read more

I dropped my phone and ended up with just a black screen the normal place that I normally use was closed so I hopped on Yelp to find a place ASAP to fix my phone. I found Gotham iPhone and when I called I was told I could have someone to me in an hour. When he showed up I had my phone up and running in under 10 min. He was knowledgable and professional, he also pointed out some bad work the prior place had done. I will definitely use this service in the future and recommend them to everyone I know. read more

I found myself *having* to write this immediately. I am a klutz, an expensive trait in this era of small, handheld devices that run your life, but are meanwhile rather pricey. So I've tried a variety of services due to previous mishaps. I'd love to say I'll never need help again, but I know I will, and when I do, I'll contact Gotham. The fix to my cracked iPhone screen took probably 5-7 min, and Corey was super friendly and made me feel very comfortable. Seriously. This is better than other stuff out there....he was like an iPhone ninja. read more

Awesome service. Ran a little late, but they were very fast to communicate and ETA. That being said, I needed a new battery. They swapped mine in under 15 minutes, AND it was cheaper than what I would have paid at the Apple Store. Professional service all around. read more

It works!! I got service within a few hours. They came to my office and repaired my destroyed iPhone screen in about 5 minutes. Unbelievably cool!! read more

I broke my iPhone 4 screen in early January and, since I was out of my contract, I upgraded to the iPhone 5. Yesterday my friend told me she wanted to buy my iPhone 4 but needed it within 24 hours. I remember the Gilt offering for Gotham iPhone because I liked that they come to your location but I was bummed that I missed the discount. Turns out, it's still going on (through April 3, 2013) and I was able to buy the voucher for a front screen fix at $89 and schedule them to come to my office within 2 hours! Scott was very professional and knowledgeable. He met me in my lobby and took the phone to the coffee shop around the corner while I worked and then sent me an email when he was done to meet him in the lobby again. It took no more than 25 minutes. He explained that Gotham purchases the screens from Apple suppliers (FoxCon) to ensure the best quality and a lasting solution. He also gave me some info for a friend that needs a new iPad screen and hinted they will be doing them in the near future... Gotham iPhone is extremely efficient, reasonably priced and reliable. I would highly recommend their services to anyone with iPhone repair needs. I had a GREAT EXPERIENCE! read more

I called Gotham iPhone last night and made an appointment after my screen and LCD shattered. The guy (Corey) easily made an appointment form me at a convenient time for today. He came to my house, fixed my phone in about 20 minutes. He was very friendly and knowledgable and even told me the specifics of what was wrong with my phone so I could talk to someone who had previously "fixed" the screen to get my money back. Really great service. I highly recommend calling Gotham iPhone. read more

I had my screen and battery replaced in under 5 minutes, right in front of me. These guys are amazing and well worth the money.They are quick, communicative, friendly, and reliable. I wish them much success in their business. read more

Broke my screen on Sunday morning. Found Gotham iPhone on line and the reviews looks great. I sent an email and in 15 min I had an appt for Monday at 10. Frank came to my office and repaired the screen in 20 min . Clean respectful and quick. awesome job read more

Amazing!! My iphone screen has been broken for some time; with more time, the glass was coming apart and I could see the inside of the phone! I decided it was time for a fix... I called my carrier and different locations around Manhattan- it would cost me the same amount to have the insurance co. send me a new phone.... I called Gotham iphone on Monday and they confirmed they could come to me at 10am on Wednesday for a quick fix... Cory was on-time, super nice and began to work.... the phone was fixed in 15 mins!!! Do not go out and get a new phone if your screen is cracked... Call Gotham!!! I will certainly recommend Gotham to anyone in need of iphone repair. Fair pricing, on-time, quality work... absolutely stellar! Keep up the good work!! read more

Amazing service! I needed to fix broken screen on my phone and found Gotham online- sounded too good to be true but I gave it a try and I am glad I did! Made appointment trough their website, someone responded shortly after and the technician Frank (wonderful customer service skills on top of his technical one) came two hours later to my office. Screen changed in 15-20 minutes! Highly recommended! read more

Two days go, my iPhone battery was so beat up that it only can hold about 2-3 hours at a time on a full charge... so I decided to try a battery replacement. I purchased a GiltCity voucher for a battery replacement from Gotham iPhone, and just redeemed it yesterday. Planning an appointment was initially a challenge because their phone lines are experiencing some issues, so I emailed them instead and got an instant response from a technician. They were even able to come to my office the day of within a few hours that I emailed them. So Corey arrived at my building and it took around 5 minutes for him to take apart my phone, pop in a new battery, and put it back together. Such awesome, friendly, and speedy service! I waited a day (and two full charges) before writing this review- and low and behold, my battery indeed is currently at 70% (after being off the charger for 3 hours). I deem this success! Def recommend this place for anyone with iPhone ailments! read more

Great job on iPhone repair (even fixed a glitch caused by a previous repair), handy with the travel. Technician over the phone made sure to update me with any delays in service and the tech who showed up replaced the iPhone 5 screen in under 30 min. Very convenient, quick and accurate. Definitely recommend it if you are in need of a quick fix for a fair price (they DON'T charge an arm and a leg)! read more

broke my screen last night....emailed Gotham this morning...got a response from them in 15 minutes...made an appointment for early this afternoon for them to come to my office in midtown and in less than 15 minutes, my screen was replaced! Scott was very quick but yet didn't feel like he was rushing through the replacement. Highly recommended! read more

These guys are LEGIT!!!! I made an appointment online. They showed up on time and fixed my phone like NEW in less than 15 minutes!!! Wayyyyy cheaper than the insurance and inconvenience of insurance. read more

These guys are running an amazing business. Corey was smart, personable and efficient. Apple wanted $269 to send 5S away for a week. Local repair shop wanted you to drop the phone off for a few hours and their cost was $150. I emailed Gotham at 4pm, they were at my office by 5, and the entire repair took 10 minutes. I would have paid double their $120 fee! The machine looks like new. read more

Fixed my cracked iphone 5 fast! Showed up on time, fair pricing, & super easy to reach. I emailed them and they got back to me 5 minutes later to set up an appointment. Very professional and nice, and now my phone is crack free and working fine. Would definitely recommend them! read more

These guys are great! I emailed in the morning today and someone was at my office to fix my phone by lunchtime. Great service, reasonable prices and they will come to you. What's not to like? I'd recommend Gotham to anyone in need of iPhone repair. read more

This company is wonderful. They provided me with A + service and where fast to boot. I highly recommend them to anyone who want to have there iPhone fixed without the hassle and wait of the other places. read more

Highly recommend Gotham iPhone, doesn't get any better. The convenience of a user friendly tech arriving at your doorstep, providing great customer service and quick turn around on the maintenance of my iPhone. read more

Recently cracked my phone and needed a fast and affordable solution. Quick turnaround time and great customer service.