I call every year for some engraving and they always remember what I ordered and have a fast turn…read morearound!

From the owner: VAE is LBGTQ+ and woman owned, and our staff currently reflects that, being entirely…read morefemale/non-binary, mostly LGBTQ+ identifying, in a typically male dominated industry. Our young team of creatives is made up of a wide range of art and design backgrounds, engineering/mechanical expertise, and company leadership brings decades of experience guiding clients to options that really align with the occasion, company vibe, branding and more to ensure the end results are unique and meaningful to the recipients and viewers for years to come. VAE is at its core a design studio that just happens to make physical products. We do a bit of everything really! For metal we're some of the few remaining with the expertise to offer traditional diamond drag CNC engraving which is the only way to produce the kind of light catching texture our engraving does. We also use dye sublimation to add full color designs to various materials. We find laser engraving can produce incredible results on wood, thick acrylic, plastics, leather and more (just not typically metal or glass) and we sand carve crystal, glass and stone. One of the things that makes us unique is our belief in using the best possible process for each material, so unlike many shops that have one or two methods of marking a product, we continue to expand our technologies, techniques and use creative problem solving to make results possible that we've often heard machine manufacturers say "can't be done". We say, challenge accepted!

Boutique engraving shop where the owner spent time helping me choose the most beautiful award for…read moreour yearly dinner. After finding this spot I will keep coming back for their personal and creative service

best customer service and beautiful work! i would strongly recommend Plaque Imapct for any…read moreengraving needs!

Very unprofessional. Very neglecting. We ordered logo print for over 700 tubes of expensive…read moreproduct. Every single one of them was ruined. Half had logo in a wrong place and other half had logo upside-down. The owner told us "you can still sell it, it's just upside-down" Ridiculous... when was the last time he bought ANYTHING with logo upside-down???? Toothpaste, shoes, plane ticket, potato chips.. nothing ever has logo upside-down!!!! The owner refusing to cover the cost of ruined product, he even kept some of it and never sent back.( maybe his wife or friends are using it now) We are dealing with legal stuff preparing to sue him. I refrain anyone to use services from this company!!! It's a scam.

Quite a busy place!! Wonderful customer service and run by a very enterprising local person…read more If you need printing done on any clothing, I recommend this place. Very knowledgeable

Easy to schedule and great work. This is a True entreprenual…read moreendeavor that you want support, he is talented and knows his stuff. I would get engraving elsewhere

From the owner: Infinity Edges LLC specializes in custom glass and bottle engraving as well as metals and more. We…read morealso offer custom CNC woodworking services for all your custom wood products. We work hand in hand with you from design to the finished product.

Hostile Management - Disrespectful to Disabled Veterans and the elderly…read more I have lived in Burlington for more than 20 years and have shopped at this store for that long, but I will never step foot in this Staples again. I was treated with utter contempt by the Assistant Manager, Philip Bosley. After a simple shipping error, he began yelling at me and calling me names like "loser" and an "a-hole" trying to convince me it was my fault for the error when I returned a small box of $300 ink to the store Monday night where they put the Staples shipping label on a box and by Wednesday the same box was sent to my house not to Staples. As a disabled veteran, I don't expect special treatment, but I do expect basic human decency. Instead, I was publicly humiliated when the manager used the store's intercom to announce an "incident" while I was sitting quietly waiting for the police he called. He even gave the police the wrong car's license plate (my neighbor's). If you are a veteran or a senior, be careful at this location. Philip's 23 years at this company have clearly left him with zero customer service skills and a lack of respect for those who served. I'll be taking my business to the Williston store or elsewhere from now on. I even called the next morning and asked to speak to the store manager when Philip said he would call the police again for calling the store and was still yelling at me. I would assume the store manager would be just as rude and diss respectful due to the fact that he never called me about the incident. I also called the so called Staples Office of the President in Kentucky and they said they would do an "investigation" including looking at the stores camera and reviewing the police report because the police report would state what the THREE officers saw when they showed up. I think it takes a month to get a police report so I know for a fact they did neither. And knowing that Staples is a privately owned company based in Massachusetts I found it odd that the so called Staples Office of the "President" was in Kentucky. Also their customer service is based in the Philippines call them at their main phone number 1-800-333-3330 and find out yourselves you do not have to take my word for it. Also I am letting the store know that I am not just "venting" online, but that I am taking formal action. First by posting to the Better Business Bureau, which I told them why is Staples not registered with them like most legitimate businesses are AND I am contacting the Human Rights Commission. In my 20 years living in Burlington, Vermont I notice a blatant diss respect to the military and veterans so I think they need a lesson in respect.

I have never seen any store not going out of business that was this empty . Whoever is managing…read morethis place needs to be replaced as they did not prepare for school starting!!!