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Gordon Funeral Service

5.0 (1 review)

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10 years ago

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Lakeland Memorial Park

Lakeland Memorial Park

(2 reviews)

Called number provided which connected me back to Cindy. Told her about that 800 number that gave…read moreno response to my several messages left. She took the bull by the horns, got in contact with the flower program and got me my refund. Happy to have my money back. Thank you Cindy.

I hate to leave negative reviews, especially for local, family owned businesses, but I thought that…read moresomeone could benefit from my honest review and this is the perfect platform to do so. My sister passed away last October 2019 and we needed something right away and my grandmother recommended this business, so due to her wonderful experience, I gave them my business. Long story short - my sister is still left without a marker for her grave. My mother has inquired 2 or 3x with the same response - Sorry, the company took 2 weeks off for the holidays, so they're running behind schedule (Pre COVID-19). As soon as it comes in, we'll notify you. I was very hopeful that we'd receive the marker within the 8-12 weeks timeframe, but 8 months later, we're still waiting for the marker OR a monthly follow-up. I imagine with the COVID -19 pandemic, this will put them even further out. $5,970.51 paid upfront with nothing but a temporary marker. I am deeply saddened by my experience and the lack of correspondence. I understand that I'm probably not the only person impacted - but it sure feels like it when you don't see any reviews of others speaking out or you haven't received any follow-ups. We shouldn't have to reach out for an update. I feel like the company should be applying pressure on the company responsible for producing the markers and provide monthly updates until the marker arrives. At this point, I'm not sure that we'll receive her marker this year.

Gordon Funeral Service - funeralservices - Updated May 2026

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