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    Good Shepard Aclf

    5.0 (1 review)

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    6 years ago

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    DeLand Manor Assisted Living - Happy Birthday Mom!

    DeLand Manor Assisted Living

    5.0(2 reviews)
    1.7 mi

    Deland Manor offers the best of care for my mom. The owners, Myra and Dennis, came to our home and…read moremet with mom, got to know her and to see how ambulatory she was. They accurately assessed her level of needed assistance.The Deland Manor staff are patient and kind, even though they have to answer her questions over and over and over. We know our mom is correctly given her medicine multiple times a day, and a doctor even comes to the home once a week and checks on her. Everything she needs from PT, church activities, entertainment, crafts, you name it, can be done in house. I highly recommend Deland Manor Assisted Living for anyone who is in the position of having to put a loved one in a home.

    It's such a hard decision to have your loved one move to an assisted living facility. You worry…read moreabout so many things. I looked into at least a dozen ALFs. I chose DeLand Manor Assisted Living. From the first moment we stepped inside we were cared for. The owners, Myra and Dennis Javier, are dedicated, educated, compassionate people. The staff all share their passion for caring and safety. My husband was in their capable hands. My worries were eased. The big smile on my husband's face is because we came inside from a walk and he saw Dennis there to greet him. The staff helps in dressing, grooming, bathing and feeding...all given with kindness and patience. We have come to love the good people at DeLand Manor. I recommend their facility and bestow five stars.

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    Grand Villa of DeLand - General Store

    Grand Villa of DeLand

    1.7(6 reviews)
    2.5 mi

    Decayed building with filthy carpet, regular sewage backups, leaks, mold, cracks in the wall…read more Another Surfside building in the making. Good, dependable, devoted employees are treated disrespectfully and dismissed with no just cause. A few bad apples there think they're the almighty. Avoid as an employee or perspective resident from a person with reliable knowledge.

    I don't even know where to begin. The facility is beautiful and the lower…read morelevel staff are very good. The management is totally horrible and has completely changed at least 4 times in the 3 years my husband has been there. I will also tell you to NOT put your loved one here. They will try to convince you that this place is wonderful and there are really nice things about it but management has never known how to run this facility and they cannot get it right. When I did live within an hour drive I was never actually able to speak to anyone in charge business or nursing staff. Now I call them and never know if I will get to talk to anyone or if I do I don't know who they are and how they relate to my husbands care. Several times when I did talk to someone I was able to get them to agree to call​ me at least once a month to tell me how he is doing. When I call them I get put into a mailbox usually already full and cannot leave a message. I moved out of the state and have been reluctant to move him because it is very hard on dementia patients. I have moved him several times before putting him in GV and saw how it affects him. Changes are not something they understand or easily accept. I would NEVER recommend this facility to anyone. If you do try to place your loved on there you will be charged a 'placement fee' up front which is non-refundable. So if say in 3 months you see how bad it is you have lost yourupfront​t fee. For me to get him in there I paid about $6,000. They have always added fees for anything they can such as med fees. That is a charge for giving them their pills. $100 a month. My husband has nursing care insurance so the Insurance company pays the invoices. The invoice should be faxed to them on the​ first of the month for the care given the previous month. Then they process it and mail the check within 10 to 15 days of receiving the invoice. Most months I call or email GV a reminder on the 1st they then lie and say it was done when it was not. Sometimes they did not send the invoice until the 15 or 20 of the month and even once did not invoice until the first of the second month. I was foolish enough to pay the invoice out of my pocket before the insurance company got the invoice. Several times I was waiting for 5 to 10 thousand dollars to be invoiced by GV so I could be reimbursed. Finally,​ I quit, now I send them the check the day my bank receives the check from the insurance company, and I send them the exact amount I receive from the insurance company which is determined by the invoice they receive from GV. GV has been sloppy enough to try to pass off a carbon copy of a previous invoice and just change the date or they will send the invoice without a proper signature​. The insurance company will not send the funds for an improper or half filled out invoice. GV handles these invoices like a grade school project. I know this is hard to follow so suffice it to say I would never​ put a loved one in GV if I had it to do over again. Right now I am going to look for a place to put him closer to me so I can actually go see him without a 12 hour drive. The whole experience has been a nightmare.

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    Good Shepard Aclf - assistedliving - Updated May 2026

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