Incredible service from some truly nice people. Been with…read morethem for decades - both fuel oil and propane. Years ago on Thanksgiving day, as I was starting to put the turkey in the oven, the propane ran out. I called Tiger, expecting an answering machine, but got a real person, who immediately dispatched a propane delivery truck, and saved our dinner. Just one of the many reasons why I am a loyal and thankful customer. Go Tiger Go!!!

I signed a propane fireplace purchase and installation agreement a month ago. Installation was…read morescheduled and then I called the day of (no call from them), and they told me the installer had called off sick. So I waited another 2 weeks for the next install date. No show. I called them, and they said they didn't have the permit. Note, this is me calling them on the day of service. No one had bothered to call me about this. I talked to the permit people, and they said no one had even filed an application. When I called and asked to talk to management, receptionist said "they're all out to lunch" (no pun intended). She said a manager would call me back, but no one did. This business has very serious personnel and professionalism issues. Run away fast!

There are not many repair people in the C'Ville area so Mark is a busy guy but he knows his…read morebusiness and is super friendly. I had a propane fireplace giving me fits and Mark came out and was able to diagnose the issue to a faulty wiring harness. He ordered the new parts and was back out in two weeks to finish the repairs. Fireplace works great now. Mark has great customer service skills and is very personable.

Mark is a very knowledgeable and very professional businessman. We really appreciate knowing thst…read moreour fireplace will be servixed the correct way.

Excellent service all the way around. Quality work. Peter did a fabulous job of cleaning our area…read morerugs and upholstery. Highly recommend.

Excellent service! Carpets looked great, smelled fresh! Peter was on time, very professional, great…read morevalue for service! Would definitely recommend for your carpets!

Blake came over and cleaned our chimney and installed a chimney cap to seal the chimney from rain…read moreand downdrafts. Wooden Sun did a great job and was very careful to keep ashes from entering the house. It took only 30 minutes to install the chimney cap. Very pleased with their work.

Caveat- have not used their services so cannot attest to quality of actual work. However, I have…read moresubmitted online forms, called multiple times during business hours over last 4 days to try and get a quote. I have not received any form of communication on their behalf. Even a "thanks for calling, we are busy" is a professional touch. Given the limited number of fireplace maintenance folks in town, hoping they reach out and remedy this and I can change my review.

the sales team and general manager refused to tell me who I was speaking to after asking when they…read morecut the knees from me on trade value of a tractor after they were provided the make, model, hours and details of the tractor itself. they provide a value then went to see it and stated to me looks good. Next day 5K removed from value on trade to blame research of tractor, but had all that information well before seeing it. I would never purchase from them again. or recommend anyone else do so for this shady tactics and poor customer service. prior to this I was a customer and spent 25K on equipment two years prior with them and returned thinking I would have a pleasant experience, that did not happen. they are no good and word is no good. do yourself a favor and travel to a different dealer. trust me it will be worth it.

Went to many dealers before I purchased a Massey Feguson 4608. 80 hp with some "ass" to knock down…read moretrees and do utility and construction work. Had the dealer fabricate a plate to protect the loader hydraulics. Did a perfect job. With the tractor I purchased a heavy duty 84" box blade and heavy duty grapple and factory massey loader. I think the box blade fell off the truck from the vendor. Very nice heavy duty woods brand box blade. Dealer gave me touch up paint. All was good. I had some warranty issues but dealer stepped up on 3 occasions. Their mobile mechanics were awesome. I recommend this dealer without reservation. Make sure you talk to Steve Mallory in sales. He is very knowledgeable and understands customer service. Massey Ferguson corporate followed up with me and left messages. I was impressed with Massey. I am used to dealing with total idiots at verizon cox and direct tv. It is refreshing to know Massey actually cares. Nice job.

Beautiful work. He is a great craftsman…read more I was very nervous about my antique furniture which sustained serious water damage from a move, but David was able to honestly assess and complete a wonderful restoration. He is very honest and forthcoming: some of the damage was too deep, and he explained everything very well. I absolutely love his work! I am so thankful, and I look forward to bringing my other beloved hard wood pieces

David restored several English antiques that were damaged in a move. They were valuable and…read moresentimental items, and we really wanted the repairs and refinishing to be done correctly. David takes great care in his work. He did a wonderful job and we would highly recommend him.

Ran into Mike's shop the other night, just before closing time but he treated me as if he had all…read morethe time in the world. He carefully explained the problem, fixed it and thoroughly cleaned the unit for me. All this with a smile, a great attitude and at a very reasonable price. So, here's my age showing perhaps, but, I find that this sort of great experience is becoming more and more the exception. I'm glad to know that a business of Mike's caliber can still be found.

Great and friendly customer service. Worth the drive to Charlottesville ! So happy I brought my okd…read moreDyson to him instead of throwing it away. Working like a champion now

I called Mr. Appliance for help with a Viking refrigerator that would not stop leaking. They were…read morethe ONLY company available to service my appliance in the area. And they were able to make me an appointment within 2 days!! First and foremost the fact that they don't try to rip you off with a service/diagnostic/travel fee is amazing. Their fee is $99 and if you have the item repaired by them they take that fee off your final cost of repair. I received excellent communication before they even began service. Larry, the owner, called the day before to verify details of the services needed and who would be coming. On the day of service I received a text with my service technicians name and info as well as a photo of him. The service techs Eric and Jared arrived on time, wore masks and booties as well as used rugs to keep the areas clean. They were very thorough with inspecting my appliance and making recommendations as well as researching options. I am very pleased with the service I have received so far and will not hesitate to use them in the future for my other appliances!

They were professional and efficient! I had them diagnose…read moreand replace my ancient electric stove. All in one day!