The worst wax I have ever had in my whole life!!! Do not use…read morethis salon, I was not impressed at all!!!

I really appreciate the care and attentiveness by Desiree, she handles and cuts my hair with…read moreprecision and really understands what I want.

I have been going to this hairdresser ever since it opened pretty much 8/9 years or so ago but…read moreyesterday I was left very disappointed and rather upset. I went in with several pictures of what I wanted and had a chat with the hairdresser before starting. Half-way through she showed me the back and I said I would prefer it shorter. After discussing it further she said she would have to start the cut all over again as we kind of misunderstood each other. It seemed she went for the same cut I had whilst I wanted something different. She asked me to wait for about 20mn as she needed to attend another customer who was having a colour done. Which is fine. When she returned I found her very stressed and she reluctantly started to cut again but was very negative about everything, blaming my colour that would need to be done, blaming my lack of clarity in explaining what I initially wanted, etc...When she 'finished', it looked awful, unfinished and untidy. The back and the sides were all laddered and uneven. She didn't even blow dry and almost refused to cut my fringe (which she hadn't touched at all at that point). I insisted but again she made me feel like I was a difficult customer and she cut it the bare minimum. She then asked for £25, saying she spent a lot of time on me. I refused and only pay £14 which is the price they normally have. Her colleague who passed by, who didn't get involved til then, implied I wouldn't be welcomed anymore. I can't believe the way I was treated. I understand that sometimes, things go wrong, it is nobody's fault but the way it is addressed clearly lies with the staff and their ability to offer good customer services. I feel the hairdresser was overworked (she didn't even had a lunch break) and under a lot of stress to do as many customers as possible and this has led to this very regrettable situation. I was left feeling as if I had been really difficult and that they wanted to get rid of me. And with a shitty haircut which needs another hairdresser visit to correct it. This is a real shame but I will not be going back there.

I went for a 1/2 leg wax here and it was DEAD good! Just brilliant.read more

Bargain place to get your hair done, have been there a few times and i always ask for the same…read moreperson to do my hair. I think its true that male hairdressers spend more time and give more care and attention to hairstyling than females as the blokes here are excellent. They do hair styling for men and women and they offer up dos and colouring including half and full head foils. Prices start from around £15 for a cut and blow dry which is fab for london. Nice cheerful looking hairdressing salon and the magaines ar eup to date and include Marie Claire and Vogue!

My favourite salon by a long way, the staff are fantastic and so good at what they do. Totally…read morerecommend to everyone.

From the owner: Welcome to Espaço VIP by Rosana For more than 20 years,…read moreRosana has immersed herself in the beauty of hair, learning new techniques that have a real impact on clients. Rosana's love and dedication to the profession has allowed her to perfect and evolve the innovation and forward-fashion styles for our salon. Exploring new and exciting techniques from across the world, with a particular emphasis on the beautiful styles of Brazil, her native country. Our salon is a perfect blend of fashion, elegance and sophistication