Service was awesome. My advisor kept me informed and they picked up my vehicle and delivered back…read moreto me. Seamless and perfect same day service

Lindsey at Terrebonne Fords Used Vehicle is absolutely amazing. she is down to earth, very…read morepersonable, and wants to do right by the customer. she throughly listened to our concerns and questions and handled them appropriately and in a timely manner. thank you again Lindsey!

My car was totaled due to an accident so subsequently, I had to get a rental car until the…read moreinsurance investigation was complete. My check in process with seamless and I was in and out in 10 minutes. My first car did have some maintenance issues and I returned it with no problem. However, if you go on the weekend, they are usually short staffed.

Don't ever buy a car from here. After first rain storm after buying the car from them 2 weeks…read moreprior. We found out the car was leaking. The vehicle is only 2 years old. After they falsely accused us twice of the car flooding and telling us to make a false insurance claim, they finally acknowledged there was a leak from the windshield. They claim to have repaired it but the carpet looks terrible and now they are dodging us and won't return our messages. I bought my last 2 vehicle from them but never again!!

I'll be short and sweet--buy your next vehicle from Bayou Ford…read more I submitted an inquiry online and noted that I prefer to be contacted by email or text (I'm a millennial. Talking on the phone is one of my least favorite things.) Unlike other dealerships, Bayou Ford listened to my request and only contacted me via email or text. Monica was prompt in her follow-up to my inquiry and made sure all of my questions were answered before I made an appointment. I arrived at the dealership and was greeted immediately. To speed up the process, Nick appraised my trade-in while I was test driving a vehicle. The original vehicle I was interested in didn't work out, however, my sales specialist Sonny was committed to finding me the perfect vehicle. Not only was he patient and easy-going, he never tried to oversell me or put me in a car I couldn't afford. He worked with me to ensure I got the best value on my trade and made sure I left feeling confident that I made the right choice. If he is available when you arrive, I can not recommend his expertise enough. The gentleman who handled my financing made the process easy and seamless. Most importantly, he didn't try to guilt me into purchasing any "extras" once I told him I wasn't interested. Respect. The process was so quick that I forget his name. Sorry! Overall, I couldn't recommended Bayou Ford enough. The facilities are clean, the cars are well taken care of, and, most importantly, the people truly care about your car buying experience. Thanks, y'all!

Did not listen. Did not investigate primary concern. Instead "found" a completely different issue…read more This is the second and final attempt to use Bayou Ford Service Department. I know the difference between transmission fluid and engine oil. Not sure how that red spot on my concrete is from a leaking oil pan. 1 star is extremely generous.

I went for a CRV and they didnt have the color that i wanted so I was gonna leave and the sales…read moreperson said they could give me a good deal on a hybrid , but i didnt go there for that and they said just take it for a ride , so i did and it ran good and i really wanted to give the sales person a sale cause i thought she was a friend, so I bought it and on my way home it had a strong smell of battery acid , it really stink bad . So the next day i called and told them I wanted to return it and get a gas CRV and was told no i couldnt , then she said let me talk to the manager and i will call you back . When she called back she told me we can take it back but all we can give you back of your equity is 2500.00 dollars down from 12500.00 ,so i went back and got the CRV and they stole 10.000 from me , so it you do go there to buy a car, be carefull cause they will screw you if they get the chance. PS the Hybrid that i bought already had 5000 miles on it , and i might have put a hundred miles going from there to my house and back . Im done with them

Sarah was great at answering all my questions. Lisa was so helpful in my purchasing process. Never…read moreonce did I feel forced to purchase or that the vehicle I wanted wouldn't be there tomorrow if I didn't walk off the lot with it today. I LOVE my new car & have already recommended Barker Honda to multiple people!

I would definitely not buy again as long as James is the Sales Manager. I was headed to put a down…read morepayment on a truck and he let someone else sell it knowing I was coming in. It was nothing to do with my salesman Troy Datin. He has gone above and beyond for me for over 20 years. Datin is not the place it used to be, at least for me.

Dantin Chevrolet made buying my Equinox enjoyable. Dantin is a continued pleasure to bring my car…read moreto for all of its service needs. They are always very prompt and courteous.

Friendly, professional, timely and honest. I've been using them for over two years. All well!…read moreNate, Victoria, Kelly and Alex treat customers like family. Mechanics are also super.

Good service for less than the dealer's service department. Gave sn an accurate estimate before…read morework and completed project for that price.

I had my truck serviced by them they did a great job on the oil change because the dealership I…read morebought the truck from did an oil change before I took possession of the truck and when I got back home. Oil dripped all over the driveway. They didn't bother to wipe off the little plate that the oil drains onto after you pull the filter.

The service agents are arrogant and treat the customer like they are idiots. worst service ever.read more

Maybe for warranty items or oil changes, I would recommend. The technicians did a good and fast job…read moreon the ac. It's the store itself. They making a killing. My 72 yr old dad just pd $3000 for an ac and a bunch of diagnostic charges on 2012 Corolla. Ac works great but come on. Usually a company that charges these fees, agree to take that off the repair costs if they agree to have repairs done there, NOPE not Greg Leblanc. They charge a diagnostic fee even if you tell them what's wrong and to just fix it. And you can tell them you changed a part, and because that's the 1st thing to change when the problem occurs, they want to change it again. Nope! For my older vehicles I will bring to a local mechanic that's reasonable. This is exactly why I mainly keep a new car every few years. Warranty people. I give a 3 for the job they did do. Service advisor was stupid.

Only one star because it didn't allow to make review with no stars. So my mother wanted to try to…read morekeep the money local. She went to doc because we had been knowing him for over 30 years. She was looking to get the bed sprayed with a liner, some touch up on the paint, headliner redone also detailing. He charged her 850 she gave him 900 out the kindness of her heart and this is what she got in return. When we first looked at it the bedliner look ok the touch up look like a child did it, and headliner was good. The first time putting wood in the bed it scratched off we contacted him and said it was normal lol. So he said he would fix it and it just kept getting worse now all the sides and the bottom is pealing. So she kept contacting him to fix it, but got nothing but the run around when he would fix it which in turn he said here is 300 back of the 900 she payed. Now we have to bring it somewhere to get the shitty job he did out and get it done correctly.The headliner is also hanging but said go to the guy he sent it to he is done with us and have a nice life. So please keep this in mind when trying to do the right thing.

I've been using Docs for many years. It is the only shop I will use or reccomend to anyone I know…read more Anything myself, family or friends needed done, Doc has always handled quickly and in a professional manner. I've had regular body work from an accident to custom paint work done here and the service and quality of work is 2nd to none.