We have been for a meal here before with a family party of 8 and we had all really enjoyed it so my wife and I returned on our wedding anniversary and I had the gammon, it was burnt and dry, when I mentioned this, I was told this is how it comes off the grill!! I was offered another meal but it had put me off eating so I declined, The bill arrived with the burnt meal on it. When I said I did not think i should pay for a meal I did not eat the manageress was not happy. I refussed to pay for what I had not eaten and she changed the bill and then told me not to come again.
So we had gone from loving a previous meal to being barred from the premises for declining a burnt meal !
Their loss as we had decided to have a big family birthday there in April but not now. The customer care could do with improving. read more