I only put 1 star because I had to pick something to write a review. I'm actually writing this review for services from a year ago. I wanted to wait and I just got busy. Anyway, I was planning a graduation party after I graduated with my masters in anesthesia. It was a fake "graduation party" but really an engagement party. I had it at the art museum in riverside and used the graduation party as a front to propose to my now fiancé.
I hired godfather films to do the recording at the event. Initial meetings went well with the head of the company (I forgot his name, I think John). I explained what I wanted and had good input from them and thought everything was set. I met with the person actually filming that night and again went over the plan.
The night was amazing, had a great time. When it was time to receive the footage, we were given DVDs with the WORST coverage I have ever seen. It was like my little sister was filming with a GoPro. The camera was constantly blocked by people, their elbows, their backs. The zoom was used in the wrong places so we were seeing people's nostrils. I can't express how terrible this was. And it was raw footage that didn't even cover the whole time. We were told were getting a video as well as raw footage. When we confronted the owner about this, he refused to fix it or give us any money back. Aside from the DVD, the footage was horrible.
My friend edits videos and he asked me to ask the company for hard copies so he could put a DVD video for us to recap the night. We asked and we were sent VHS mini tape copies. My friend looked at me and said no one uses these anymore, they are extinct. In an effort to receive DVD copies, it became a hassle. Once we did get the DVD copies, we didn't even get all of the footage promised to us. How frustrating. Needless to say, my friend took that piece of garbage we received and was able to edit it into a very special video for us, even with the poor footage and terrible quality.
i will NEVER EVER EVER use them again, and in fact I complain to everyone I know about them. The owner is very removed from the practice, as well as very unfair. They provided a service which was not promised and extremely subpar, and refused to help rectify the situation at all.
If you are looking for good quality and service, this is not the place.
Naz Tomassian read more