Customer service and extensive product line. There is always someone to answer questions and give…read moreadvice.

Awesome store, helpful and knowledgeable staff, high grade health food products and groceriesread more

I am so grateful this store is still open. The food choices are great as well as the variety of…read moresupplements. My last visit was this past Saturday and I could shop for hours. The service is amazingly helpful and the ambiance is always positive. When I go in here I have to splurge on the potato chips cooked in olive oil.

I visited Virginia Health Food Store today to purchase ingredients for elderberry syrup for my…read moredaughter, who was diagnosed with COVID-19 earlier this week and is still symptomatic. Out of caution, both my daughter and I wore medical-grade masks. When we arrived, I immediately informed the associate assisting me that my daughter was positive and still contagious, so she could decide whether to wear a mask or keep her distance. She was respectful, went to the back to get a mask, and came back to help me find the items I needed. I was nearly finished shopping--about 7 to 10 minutes into my visit--when a manager named Celeste approached and told me I needed to leave the store due to concerns from other customers. I explained that I was only there to quickly get a few essential ingredients to care for my sick child, but she insisted I leave immediately. No curbside option was offered, no suggestion of an alternative--just a flat denial of service. I had to call my mother and ask her to drive from Saraland to the store to finish the shopping. I waited outside for about 15 minutes, and even then, no one offered any form of assistance or accommodation. What made this situation worse is that the store was fairly busy with 10-15 other people inside--none of whom were wearing masks. There's no guarantee that anyone else wasn't asymptomatic or contagious, but because I was honest, proactive, and masked, I was singled out and dismissed. When my mother came in to finish the purchase, she was rushed, and we later discovered that not all the ingredients I needed were included. This forced me to return not once, but two more times just to get everything. Despite the inconvenience and repeated trips, no one offered any form of compensation, apology, or even a discount for my time and trouble. The only person who showed genuine understanding and kindness was Alex, who assisted me during my third visit. After I told him this was my third trip back, he kindly gave me some extra elderberries at no charge, which I truly appreciated. This experience left me feeling disrespected, dismissed, and discriminated against. I took every precaution I could. I was honest, masked, and simply trying to care for my sick child. Yet instead of being met with understanding or support, I was treated like an inconvenience. Virginia Health Food Store is one of the few places in Mobile that offers raw, unprocessed herbs, so it's deeply disappointing to be treated this way. I hope the store takes this as an opportunity to improve how they handle sensitive situations like this--with empathy, consistency, and basic human decency.

Best locally owned option to find knowledgeable people for healthy choices in supplements.read more

Amazing customer service and drinks. All staff are knowledgeable about the product's and take the…read moretime to discuss it with you

Stopped in this morning to try a shake for breakfast - got the "Champion" shake. This is hands down…read morethe best shake I've ever had from a restaurant/store - and its a REAL health shake...not like that other place claiming to be king. If you want to try what I had, order the Champion shake with vanilla protein and almond milk. 10/10 would def recommend. The store is extremely clean and has an inviting, open "bar" area. I'm diggin' the look and feel of this place. Spoke with Calvin and Travis during my visit. They provided me with a good education about the supplements in my shake and then we had a great conversation - great customer service and something other places could learn from/strive for. A young lady was also working but I didn't get her name. Ty for making my shake, ma'am. It was amazing! I'm def going back for another.

Love this place! I have found so many helpful health products for allergies, custom tea leaves, and…read morefood items. They even have a farm that drops off dairy items. So perfect and convenient.

I came in for a specific ointment and beyond happy that it was one of the only places to find it…read more We found an abundance of items I've never seen at home. I adored the interactions with the wonderful staff and found some amazing products to help with other health issues I've been looking for treatment for. They were terrific and I found so much more in that space than what it seemed like they had online.

There was no inventory. Nothing fresh. Everything for sale was covered in dust. Old lady was rude…read more Don't know why anyone would go there. No fruit or vegetables in sight.

When today on a Tuesday and the place was closed with no hours on the door even tho Yelp said it…read morewas open. Maybe they've gone out of business. Better call before you go out of your way like I did.

This is a very good Alternative health food market…read more It's very tiny in size but has some of the more hard to find herbal products & teas that moi enjoys for ultimate health benefits. We looked all over for Lions Mane mushroom tea & found it here! Thank you so much for carrying the lions mane tea. Much Appreciated! Will Return. Highest Recommendations.

Phenomenal service and knowledge from all employees. This store is such a jewel to our community!…read moreHaving the ability to have a natural health assessment with Dr. Angel or Dr. Jim has been eye opening for our entire family. We appreciate all the care and advice each time we have a need. A HUGE thank you to Alternative Health!

I have went to this store with needs twice now and both times I was helped by Caleb…read more Both times I got what I needed. This man knew everything about the product, recent or personal reviews, and literally everything about the GNC membership. Really impressive and GNC has always been consistent store-wise in my experience - but must give special shout out to the ability, knowledge, and approach to EVERY customer serviced by Caleb.

I don't know where to start. I placed an order online and receive the items at home and all the…read moreitems except couple were already expired, and soon to be expired within a month. I spoke with the customer representative over the phone and they instructed me to go to the corporate location of GNC, which is the Belair mall in Mobile, Alabama. The store manager and the staff members at the Belair mall were phenomenal. Although it wasn't their fault at all, they sincerely apologized and they helped me. They were so impressive and helped me more than I could asked for. I am definitely coming back to this location and will stick with GNC. All Thanks to these staff and the manager, Mr. Leon, who made this unfortunate incident as a grateful experience. Thank you so much.

Great products and even better staff. The guys are knowledgeable when it comes to all supplements…read more They did not sell the product I was looking for, but helped me find an even better one. I'll definitely come back. Thanks!