I needed a powder energy drink and Jennifer was very helpful. She showed me all over the store and finally I decided on some really great Alaninu pre work out powder, I'm standing next to her at the shelf and the product is $39 (which I think is expensive) but there is a tag that says "buy one, get one free". Whoo Hoo!
I grab two and head to the resister where she proceeds to check me out, mentioning how I saved $20. I say "I thought it is buy one, get one free". She states that its "buy one, get one 1/2 off".
I don't argue just paid the balance and checked the price on my way out. Sure enough the tag says "buy one, get one free".
I show Jennifer and she removed 8 tags from the shelf in front of the product and genuinely apologizes.
She then calls her manager to explain the scenario and the outcome was "sorry, no overrides allowed". No refund for the mislabeled product. I understand mistakes can happen and Jennifer did fix the issue, but feel they should have honored the price posted. This is why the low rating. read more