Professional auto repair in every aspect of the service from beginning to end. Highly recommended without hesitation.

This place is awesome! Paul the owner is so very nice to talk to and work with, and they did a beautiful job on the repairs for my car, and in a very timely manner. He even dealt with the car rental place for me while my car was in the shop. I highly recommend this place, and it is so great to support a locally owned business who knows what true customer service is all about! Thank you Paul and your employees!!! read more

I just got my car back from Gloucester Auto and I can't recommend them highly enough. They did an incredible job and were phenomenal to work with. They helped me through the process every step of the way and I am shocked at how kind the owner, Paul, is along with all of his employees. I am so glad that my insurance agent gave me their name, along with several others, and I am thrilled that I went to Gloucester Auto Body. read more

Paul did exactly what he said he would do, for exactly the amount he said it would cost, in exactly the amount of time he said it would take. And it was exactly what I had hoped. Complete pros. read more

My wife and I have brought our cars [a Mercedes convertible and a BMW SUV] to Gloucester Auto Body for dings, scratches, dents and minor damage three times over the past year. Paul has always been prompt, courteous and reliable. The prices are reasonable and the work has been meticulous every time. We wouldn't go anywhere else. Tom F. read more

After having been in a minor accident and sustaining damage to the front and rear of my vehicle I, through my insurance company, went with Gloucester Autobody to repair what needed to be fixed. Customer service was OK. The owner of the business had a rather thick accent, and was understanding of what needed to be replaced, but the quality of the job was sub par. Given that most people probably would have been happy with the work done, I was far from satisfied. This car is by no means daily driven and I knew exactly how it looked prior as I've detailed it time and time again. Having sustained no damage prior to this accident the paint was in nearly flawless condition. The parts that they painted were the front bumper, fenders, rear bumper, and one of the rear quarterpanels. The quarterpanel was a minor cosmetic blemish aside from the damage sustained from the accident that had been bothering me for some time, so I had them fix it while I had it there. At first I received the car and it looked OK, but upon further inspection I noticed that they had put a large gouge in the paint in one of the side-skirts of my car. I brought this to their attention and had them fix it, which they did for free. Unfortunately for me my car is a silver pearl which must be difficult to match, because they did a pretty bad job at doing so. Instead of painting the entire side-skirt so the not-so-exact color might blend a little better they only painted the rear portion where the scratch was, leaving a noticeable difference between the color in the front and the rear of the side-skirt. The same applies for the rest of the car. The hood, which was not painted for some reason even though it had sustained damage from the accident was the original silver which, in comparison to the bumper and fenders they painted, looks to be a different shade of silver. On top of that they used some touch up paint to "fill" a few chips in the hood where rocks had hit. This would have been a pleasant surprise except the paint wasn't the same color! It not only made them look horribly out of place, but it made them more noticeable than when they were just chips in the paint! The rear bumper was probably the only thing they painted that got a quality paint job. The paint on the quarterpanel they blended did not blend smoothly and you can see where they sprayed. In addition to that it's not glossy and smooth like the rest of the car. Same goes for portions of the front bumper and on the bottoms of the fenders. I would expect that a body shop that has so much business would make sure they left no orange peel in the clear coat. It's their job to repair a car to the point where you could never tell the damage happened in the first place. In the case of my car, they failed and I would never recommend them to anyone who cares about the appearance of their car. read more

I din't need them to do any cosmetic work, so I can't comment on that. What I can say is that they took care of some frame rust on my Jeep, and I am very happy with the quality of work. They got it done within their quated price, and had it ready for me when they said it wouldbe done. Paul was great to deal with. He looked into some alternatives to save me money, which I appreciate. He seemed like a knowledgeable guy, who worked hard to get my car back up and running. I will definitely be back the next time I have an issue with my car. read more

We had a little accident with our pretty new car. Paul did an amazing job in communicating fast and throughly about what the process of getting it repaired would look like and guided us through it. We had the car repaired quickly and they also cleaned it beautifully inside and out. Great experience! read more

We were very pleased with the work done by Gloucester Auto Body. Paul was very helpful in both getting the job done and dealing with our insurance company. We would not hesitate to return for any future body work. read more

Can't say enough about this business! Professional, honest, accommodating, old school service. All my vehicle needs met by Paul with complete confidence not being taken or overpriced. He tells me when finding a part or issue on car knowing my budget and no pressure to purchase. Had new tires installed, oil change, look over engine for winter travel, unbelievable reasonable price and service! My go to garage! read more

So I brought my pick-up to GABS to be evaluated after sustaining damage from a hit and run - Paul checked everything out, and was AMAZING- dealt with the insurance company, called AVIS and set me up with a time for them to pick me up at the shop and rent a car while the repairs were getting done. In two days, I picked up a sparkling, detailed, perfectly repaired truck that looked like it rolled right out of the dealership. GABS was quick, professional, and knew exactly what to do to help make this pain in the ass experience have almost no impact on my week. I would highly recommend them - ask for Paul Buccieri read more

Well Someone hit my car the beginning of September 2020 and I went straight to see my friend. she works at a gas station and she told me to go see Paul at Gloucester Auto. I went to see Paul and I was a mess, I was so shaken up and he told me to relax don't worry about it and he would take care of it. He treated me like I was his best friend or his family member. The reason why was freaking out in such a mass was because I didn't get the information that I needed to get because I didn't know I was such an a panic and I was just like a set of mass and like I said he took care of it and no matter how many times I called him he never once got upset or mad. He was always very kind and friendly and always he answered all my questions or concerns. I was told that my car was gonna take a week or 2 to get fixed and Paul and his team worked together and they had my car back within a few days. Oh, I was so happy to have my car back so soon. Gloucester Auto Body Paul is a very trustworthy person and he will help you in any way he can. and because of all this I now have a new place that I trust and I don't have to worry about getting robbed like I do any other times I go to a place and I know that Paul will give me the right price and the right thing will be fixed and I don't have to worry about anything. well now he gained a new customer and many more because I will tell everybody I know and don't know about Gloucester Auto Body! read more

My mother law asked me to enter this review for her. She does not yelp but felt strongly about leaving a review. She can not say enough about the treatment she received from Paul, he went above and beyond to repair her vehicle! If 's better than ever. She highly recommends this auto body shop!!! A+++ (B. Perra) read more

I just wanted to share my outstanding experience with Gloucester Auto Body. I had damage to drivers side door and fender. I spoke to Paul on the phone to set up time for repair. I told him the door wasn't opening to easy, so he had me come down that same day and they made it operable within minutes. Then came time for the repair. I just picked it up a few minutes ago and I have to say...It looks amazing. Color and finish is perfect. They were even able to save me a few bucks and get me brand new parts instead of used. And to top it all off, they even detailed the inside. I'm very satisfied with the whole experience. I would highly recommend Gloucester Auto Body. Thank you Paul and staff... read more

Had a minor accident and they did a great job fixing the car, saving me money, and the paint match was great. Paul is a really good guy and though I hope I don't have to do business with him again ;) of I do, Gloucester Auto Body is where I'm be going. read more