This place is fast friendly very knowledgeable the guy Mike is amazing…read more Wouldn't go anywhere else And fast delivery

I came out to the soft opening at this location to see if it was similar to the lovely space in…read moreManhattan. I was surprised by its quaint size, but it packed a lot of goods in a small space. The staff is hospitable, friendly, and knowledgeable. There was an assortment of edibles, flowers, oils, beverages, branded merch, and even a topical balm. They even had a .75g dime bag. The novelty of it all was quite interesting. What I liked most was that there was an adult shopping experience, not like the neon signed, comically named places, targeting a younger crowd. This little outpost still offers the classic Polanco Bros color palette complemented by softer lighting, wooden floors, and well-staged products. Well done, gents. Well done. I look forward to future events.

These guys were nice when I bought my bong but as soon as I brought it home, it broke when I was…read moretaking it out of the packaging. They wouldn't accept the return, which is their right I guess, but this item broke without ANY provocation and they wouldn't stop insinuating that I must have dropped it like an idiot. If you want a bong that breaks like it was made from sugar, shop here. If you want your bong to last more than the trip home, shop elsewhere.

One of the worst customer experiences I've ever encountered. I came in just looking for a battery…read morefor my cartridge and the dude brings me one for $50. I told him no I just want something simple and he leaves and comes back with one that's $35. He rings me up without showing me it and is practically demanding I spend $35... I end up calling him out bc I'm not stupid and the one I'm looking for goes for maybe $15 tops, then he decides to show me all my options and is visibly annoyed that I know what I'm talking about. My advice for the customers, go somewhere else. My advice for the business, get your shit together.

This should kinda go without saying, but don't purchase any kind of hemp/CBD/Delta8 anything. I got…read moreseveral carts tested from this bodega and they're all tainted with mercury, pesticides and metals, and of course this all over NYC. Get tobacco products and accessories, but wait until dispensaries are actually allowed to sell and the streets will thank you for being much safer and regulated. go to a curaleaf instead, or like, that guy over on Center Blvd that delivers

Great variety of products and the stuff is fantastic and knowledgeable. I highly recommend this…read morestore.

Great spot. Good selection of stuff and they're open 24/7 which is very nice. Thanks pronto lottoread more

I have played lotto a number of times here. For a place that shows itself as a lucky lotto store I…read morehaven't experienced any good luck.

Horrible customer experience! I purchased a mod kit on July 22nd, and it fell apart less than a…read moremonth later. I contacted the manufacturer and they instructed me to exchange it at Gotham Vapor Lounge, where it was purchased and they would compensate them back. I took it back to the shop and asked for an exchange. The salesperson there told me they would not be able to exchange it even though the manufacturer approved the exchange and even though their receipt explicitly states that they would exchange defective products within the warranty period. After going back and forth with the salesperson, he told me " at the end of the day, someone has to take the loss", and then proceeded to try and sell me another $100+ mod kit. Absolutely appalling! If you are looking for a place that stands behind the products that they sell, look elsewhere!

I managed to stop by today after frequently passing by and I was glad I did!…read more Maryam is fantastic at what she does! I have minimal knowledge about vape and I brought to her my vape that was not working the way it should have been. She was very quick to assess my situation and her patience is one of kind.

The selection is amazing. Variety of sativa strain. Several shroomie products. I'll definitely be…read morecoming back

The customer service here is awesome. Really great experience…read more I purchased a product for work, and had lost the receipt. Representative on the phone was patience and sent it to me electronically. Was much appreciated!

First purchase was a month go Metro location after EXCELLENT CUSTOMER SERVICE from Associate…read moreTamared, my first time trying MOONROCKS. Price was GREAT as was Quality. Second time was yesterday deliver, received ABOVE & BEYOND CSR from Domingo, great Superbowl deal. I was $2 short on free delivery amount, and,did one time lookout. Delivery driver was on time, POLITE, & above all DISCREET. ALSO takes CASH. HIGHLY RECOMMEND for cannabis needs, delivery or try other option. My Expectations always exceeded when comes to trying new products. Finally Dispensary WE can trust. Thanks for making it easy.

Great service with Ivan and Jeremy ... I highly recommend ... quick and efficient .. No long waits…read moreand no issues with products

Great selection all types of hookahs and exotic flavors if you're looking for value on your money,…read morego check out this place. They'll work with you. I'm gonna have to go check out the spot. It was highly recommended and they were. I was told the service is excellent. They're not just there for your money. They're gonna put a smile on your face and that's what matters appreciate you guys. I'm gonna come and say hello.