Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

I called out 4 different companies and this company was the 2nd one to come quote me. I canceled…read morethe last 2 appointments and went with Empire, thanks to Ben. I was told it would be up to 8-12 weeks until receiving the products so I told them I'd have to return to Ohio for it to just give me a couple of weeks notice. I ended up getting a call that they wanted to install the next day after only 3-4 weeks! That was fast! But I wasn't able to get back there that quickly and had to make arrangements for someone else to let them in. My not getting to be there I have no idea how it looks or works. According to my tenant, the sliding door wasn't shutting properly or locking and the paint needs another coat or 2. I called Empire and they went out at my tenants convenience and fixed the door/lock. Awesome service! Great pricing. And we will see how the quality holds up after a winter and a summer in Ohio. I have a great feeling that Empire being a family business will only be a phone call away if needed and I love supporting those businesses! These are the only pics I have so far. I just noticed there's no screen in pics so I'll have to make sure there is, but something tells me empire has done it right. I just didn't get the final pics. I will do business with them again on other condos I have and I will recommend them!!!!

MacGregor Roofing came out to Pepper Pike to rescue our exterior home…read more problems. In particular the roof, gutters, and skylight leak. With a hassle-free experience, the roofers at MacGregor Roofing took care of our nagging leaks in the sunroom, cleaned the gutters, and replaced buckling shingles. Going above and beyond what needed to be done, the company's owner, Bob Murphy, investigated the attic, to find the root cause of the buckling shingle problem. We were grateful for the well-done job and work, the men were timely, and polite, and cleaned up any debris or evidence of shingles that fell to the ground. Thanks, MacGregor! We'll be calling back!

Macgregor Roofing also does window replacement in the Greater Cleveland area, so we did eleven new…read morewindows in our house. The house had also been suffering from rot around the windows, which they fixed. They were kind to not charge us for reattaching two pieces of siding that had fallen off in a storm a while back. They very quickly scheduled us in even though it was cold outside and in the holiday season. Everyone was very pleasant to talk with and the entire project for the more contemporary replacement windows was done within two days. The new black vinyl windows look very nice from the inside and outside and we can already tell that drafts are minimized in the house because of the new windows. The windows they suggested have helped to "elevate" the outside appeal of our 140-yr-old gambrel-roofed house, while not detracting from the vintage style of the house.

We couldn't be happier with our new porch--what a transformation! Iron Castle Construction's skill…read moreand professionalism are as impressive as the outcome itself. Owner Ken Schubert worked creatively with us and our design, streamlining materials and construction methods to capture the look we wanted at a price we felt good about. He took extra care in construction, picture-framing the decking, a detail I wish I'd thought to ask for and was overjoyed that he included. From inspiration photo to finished product, Iron Castle turned our lackluster, sagging brick porch into a wide, welcoming, beautiful entry. We're excited to tackle future projects together and recommend Iron Castle to everyone we know.

We had a fairly simple repair for our vinyl siding today. Ken was very responsive online and…read moreshowed up when he said he would. Ken was professional and personable and repaired our siding in a timely fashion. And by the way, he was very affordable compared to a few others who replied. We will definitely use Ken again.

3rd Generation Home Improvement, good old-fashioned craftsmanship at a fair and honest price…read more From the office to the field, you guys were fabulous. Mike, Rick, Josh, Derek, and all those involved in inspecting preparing the scope of work, quoting the job and ensuring that everything was easy and went smoothly and as planned are truly remarkable people who looked out for our best interest. You guys were there every step of the way and walked us confidently through each stage of the process. Your professionalism was unsurpassed. The crew showed up when they said they would and worked steadily until the job was completed. Their speed and thoroughness of the tear-off and reinstallation was beyond our expectation, and they even cleaned up after themselves. Thank you so much 3rd Generation for our beautiful new roof. We would highly recommend you to anyone and everyone who is interested in quality work being done in a timely and skilled manner, at a fair price. Sincerely Scott & Melissa Young

I had storm and hail damage to my roof and siding, and 3rd Generation Home Improvements was great…read moreto work with. Todd and Rick were professional, responsive, and always showed up when they said they would. They handled everything with my insurance company, which made the process easy and stress-free. They were able to get my insurance to approve a full replacement of both my roof and siding. The work and communication were excellent. I highly recommend 3rd Generation Home Improvements.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.

I was very happy to finally find the windows through Seemray for the entire home renovation. I have…read morebeen looking specifically for tilt and turn windows. I got overpriced quotes from other companies and no windows were available in a short period of time. Seemray made it happen, all in one package: quality, service and price. I am very happy i made that switch and windows look fantastic. Rostislav helped me throughout the process and I am very greatful to him. He deserves above and beyond 5 stars for his service.

...The quality of windows is above average and the price was more than reasonable. Their workers…read moredid the installation job perfectly; exterior of my house now looks so much nicer. The job was completed in just one day. If you are ever looking for new windows, don't hesitate to contact Seemray.

Company didn't fulfill original agreement. Stay clear, they are not honest and don't stand behind…read moretheir work. Plus the installers they sent, while capable, didn't speak english.

apex Window repaired 3 windows in a timely fashion with minimal mess. I highly recommend.read more