I don't want to bad mouth a company but I recently terminated my contract with AmeriGas and had the…read morepleasure of working with their customer support (overseas) to address pickup and reimbursement of funds associated with my account. Four weeks after canceling my contact they have yet to pick up the tank and credit my account. For what ever set of reasons it is impossible to make a call locally to talk with a state-side representative. It is an automated phone answering system that ships your call over-seas. I have difficulty understanding heavy accents and it is frustrating as their service advocates work off scripts and if your situation doesn't line up with their script you are wasting your time. Additionally, if you request for help falls under the category of refunds or service, you'll spend an addition 20 or more minutes on hold (if you are lucky). On price alone, you would be wise to do your research prior to signing on with this company. For my area of propane delivery, I have found Amerigas propane prices to be exorbitant almost double what I am paying for new propane service now. Bottom line. Look elsewhere for your propane services. NOTE: I originally had this propane service under MarGas and they were good (and local) but sold out to Amerigas.

Amerigas purchased Mar Gas. Mar Gas was always very responsive. I have always had an automatic…read morepayment with Mar Gas, and gave my credit card to Amerigas to automatically bill me. I received a bill that says my account is overdue. I gave them my credit card number, which I use all the time and Amerigas indicates my card has expired. It is not expired. I have been calling Amerigas for two days and been put on hold for over three hours. I have tried their Chat app, but after you have sent your chat, the app states it is not available. I have paid the "overdue" statement and asked that someone contact me to resolve my issue. I am ready to change and find their customer service to be non-existent.

Customer service is non-existent if you are trying to reach someone by phone. It rings several…read moretimes, leaves an outgoing message with a basic menu, and then asks for you to leave a voice message. No one ever returns your calls. Furthermore, they do not identify their operating hours in the outgoing message nor do they provide options for paying your bill online. Step into this century, PLEASE!

Things really went south since they were bought out by a new propane company. Not communicative,…read morenever show up when they say they will, and nobody seems to have an ounce of common sense.

Decent place to get gas. Propane prices are rising. Usually get decent service here so far.read more

They are prompt in ensuring you have propane when the cold and snow arrive!…read more Thank U Blue Flame

I bought a new refrigerator on black Friday, the 1st delivery was supposed to be 12/9 i waited all…read moreday only to get a call saying the truck broke down so rescheduled delivery for the 16th. On the 16th I wait until 8:30pm when the delivery finally gets here, the driver (who spoke no English) uses his phone to tell me that they have my refrigerator on the truck but that they aren't going to unload it because they "dont have time" and the truck is somehow broken again, he tells me that it has to be rescheduled again.. and then he just leaves, WITH THE REFRIGERATOR STILL ON THE TRUCK THAT WAS IN FRONT OF MY HOUSE! STAY FAR FAR AWAY FROM ANYTHING HOME DEPOT DELIVERY

The manger that was there today was great BUT the lady doing the paint was extremely rude.or course…read morewe are going to triple check to make sure the color is right. It's none refundable and we are almost two hours away. Also the lady at self check out was rude too. She cancelled out or smoke bombs off our order because we scanned to many smoke bombs then took them all off but one. We had two and she tried to say we were stealing. we thought she left two on there still. But she knew we had two. Then none of our receipts printed or emailed. Should have checked the reviews before going here.

Everyone was so helpful and overall AWESONE!!! Joel was the…read morerep who helped me with my rental, he should get a raise - EXCELLENT CUSTOMER SERVICE! Joel was great checking me in and when I returned the Cargo Van. Thank you again!!!

The professionalism needs work at this location. I rented a trailer today. I backed my vehicle up…read moreto the trailer to make things simpler and quicker for all involved before going in. I was accosted by an older man, who must have thought I was typical Pueblo area scum and I was a trailer thief or something? He was curt and abrasive, and made the choice to talk down to me like as if I were a child. After trying to sooth his ego, we went inside and he doubled down with the attitude problem. I understand people have bad days, but you're supposed to rise above that and be professional. In the end, the first guy calmed down a bit and I think we were good at that point. However, later when returning the trailer, a different older man came out and took over unhooking me, because apparently the fact that I'm a Class A CDL holder and law enforcement, I must be completely inept? He could have offered to see if I had it, but he pushed his way in and started talking trash under his breath. His friend must have told him about earlier. Petty older men who are controlled by their emotions have a tough time in a customer service setting, especially as they get up in the years and their relevence in their peer groups starts fading. Luckily, a female staff named Nika came out and stopped his unprofessionalism, and finished our return transaction. These gentleman need refresher training. I shouldn't be too concerned, the turn over at this location is high... none of them will likely be there in 6 months.

If you like hardware stores, you will love this place. They have almost everything. An added plus,…read morethe staff are very kind and helpful!

For my physical condition and location, and super super…read moresuper service,, ASHLEY TRUE VALUE, is a gazillion times better than Walmart.. I can go to ASHLEY'S TRUE VALUE,, park ,get what i came for, and be on the road back home about in same amount of time it takes me just to find a parking spot at Walmart ..THIS store has a lot if dedicated customers,, usually like me,, old farts that know what they want joe jarrett pueblo, colorado

I recently tried to prepay an order for propane. Knowing that winter was on the I wanted to get…read moreenough propane to last through the colder months at a lower price. I called and was quoted a price. I gave them my card and expected to be charged. I looked a couple of days later and I wasn't charged. The person I talked to made a note to make sure the order went through. Again I was not charged. I called back and was told there was no record of my order. Of course they apologized but stated that I could not get the price per gallon I was quoted earlier because the price was higher. Instead of admitting their mistake and making confessions for their error they blamed and penalized the customer. This company does not believe the customer is always right. Use caution when doing business with this company and do not hang up until you get a confirmation of your order. Do not recommend

So I recently used this company to refill my propane and light the furnace and water heater. After…read morepaying for a pressure test and the service charge in full, I received my receipt and the technician assured me that both pilot lights were lit. I noticed shortly after that my furnace wasn't kicking on. I decided to check and make sure the pilot light was lit and in fact it was not. I called them back the following day to see if they could send a technician down to re-light and correct the faulty job they did the day before. To my disappointment they wanted to charge me for another pressure test and service charge equaling over 40% of my previous bill. I would not recommend using this greedy company that doesn't guarantee their work. Ironically I checked around afterwords with other propane companies and found that I could've gotten my tank filled at 20 cents less per gallon. My advice, go with another propane company as this one is run by crooks and inexperienced technicians.

I cannot thank the staff at General Air enough for saving the day for the spay/neuter clinic at the…read morePaws for Life shelter a few weeks ago to help the community with their spay/neuter needs for their cats and dogs. With their assistance with coming to our rescue, we were able to help over 290 with spay/neuter and vaccine needs that may have not otherwise been helped. Bergen Spay and Neuter Alliance and the community of Pueblo who needed our services thank you!

From the owner: We provide our customers with compressed gases and hard goods, but we have much more to offer than…read morejust products. As a distributor, our role is to serve as a bridge between manufacturers and customers. "The right product, right process, right solution" is our mantra...as we seek to understand our customers' needs and equip them with practical solutions to help them succeed. Our stores function as a resource for customers that primarily work with metal in cutting or welding applications. The industries we serve include construction, automotive repair, general fabrication, manufacturing, HVAC, and mechanical contractors. We also serve professionals in the beverage, scientific, and medical industries as well as hobbyists.