Needless to say, when it comes time to make final arrangements for your loved ones it is important…read morethat you be treated with respect. After having a terrible experience with the handling of my mother's funeral, I was beyond shocked to be in the same situation 7-months later with my only sister. Boston's did a beautiful job and from beginning to end and saw that my family's needs were met with care, professionalism and compassion. Danielle walked me through the process and gave me options to either purchase items and services individually or collectively with their packages. I just want to thank Boston's for treating us like family and giving us peace of mind as we lay our beloved Antoinetta to rest.

Full service mortuary and crematorium. Very friendly personable and precise service. They try…read morevery hard to be accommodating. My father was deceased and it was a difficult time for our family, but the staff made it as easy as possible. Nothing was cookie cutter. Professionalism was top notch. Our funeral director Lucy ascertained that everything was tailored to our needs, and the presentation of our beloved fathers memory was handled with the greatest of care and dignity. During a difficult time, we needed someone to trust. They didn't disappoint. I can wholeheartedly recommend Boston Memorial with no reservations whatsoever.

Long & Son has assisted our extended family on more than one occasion and we have always been…read moresatisfied with their service. The most recent occasion was no exception. They supported us in our choices and offered suggestions when we asked, never pushy or overbearing. We remain thankful for the care and devotion the staff here has extended to our family when we have been in need.

This was my first visit to the facility. The chapel room is a nice quaint place to accommodate a…read moreviewing and funeral. The staff were courteous and accommodating to visitors. It was a very hot day on my visit and the air conditioning was working well as it remained cool inside. I did not tour other parts of the facility, but I was pleased with my time at Long & Son.

This office handles the Medical Examiner duties for Anson, Cabarrus, Cleveland, Gaston, and Union…read moreCounties. They also serve the residents of Mecklenburg County in additional ways. They provide law enforcement agencies with forensic pathology reports by performing autopsies and post mortem examinations. The facilities are modern and technologically advanced. They also provide storage for bodies when circumstances create a need for extended refrigeration. They sign death certificates once they determine the cause and manner of death. They issue autopsy and toxicology reports to agencies and family members. They provide transportation of the deceased to and from the ME's office. The staff here does a great job of trying to be helpful in the face of tragic and sad events. The office is always overwhelmingly busy.

Everything you would expect from a funeral home. Plenty of parking, a large quiet chapel area with…read morelots of noise baffling, muted tones with lots of light colored wood and plenty of seating. Ushers were working hard to make sure that the pews were getting filled up properly or there would have been people standing in the back. All of these to make sure that there were no distractions from honoring our departed friend. I don't know if the organist was part of the funeral home or hired by the family, but either way he was excellent. A great service and a great facility. Thank you, Ellington.

Best funeral house in town! Expect to be treated like…read moreroyalty! And I didn't expect that Derek still be that professional and amazing! Wow!! I am still amazed

They were fine. The service was very fast-food and clinical. It wasn't hand holding and empathy and…read morehere's my card, ask me any questions, I'm here for you. It was strictly business. You came in, paid them the money, and left. They were a little brusque and determined to get that money upfront, as if they're used to being stiffed (no pun intended). They're one of the cheapest cremation services in town (even cheaper if you arrange it in advance), and you get what you pay for. They didn't screw anything up, they just give you the very basic service and send you on your way. Everything else cost extra. Even putting the ashes in an urn you brought in costs $40 or something that I considered annoying. Any way they can upcharge, they will, but It's not like they're pushy. They're just not friendly or charming or even particularly sympathetic, and it can be kind of hard for some people who are suffering from a loss to deal with someone who seems... cold. Additionally, they screwed up when we made the appointment and forgot to tell us we had to bring in various documentation (and that if there are siblings, more than half of them have to fill out the same form agreeing to the cremation, not just one person, even if that person is the executor), so it was a bit of a hassle in the beginning and we had to come back. Again, it was fine but I personally would've rather paid a little bit more money for real service and compassion.

Gordon and Greg handled everything with respect and compassion. From beginning to end the process…read moretook 3 days. They took care of my daughters body, convinced me of how I needed to view her before hand (so I would have a final image that was peaceful as opposed to the image I had had prior) and even helped me choose an urn that was reflective to her love of butterflies. I have not taken care of my final arrangements yet, but when I do I will allow Gordon and Greg to help me with the details.

Heritage Funeral Home and Cremation provided truly exceptional care for our family. From the very…read morebeginning, they were compassionate, responsive, and incredibly considerate. They walked us through every step of the process with patience and respect, making a difficult time feel far more manageable. My mother was cremated, and everything was handled with dignity and professionalism. Their kindness and attention to detail did not go unnoticed. We are deeply grateful for their support and highly recommend Heritage Funeral Home and Cremation. They did a wonderful job.

Dad died four months shy of 100 years old. He and my mother had per-arranged their funerals while…read morethey were living in the San Diego, CA area many years ago. Mom died in 2010 and everything worked out perfectly. Per-arranged funeral service saved a lot of angst. emotion and work, especially for the surviving spouse. We moved dad to the Charlotte area a number of years ago and he died a NC resident. I earlier contacted Heritage to find out how the California per-arranged funeral would work for dad, now living in NC. Karen Reardon called Community Mortuary in California and funeral home to funeral home worked things out. After dad's anointment by St. Matthew Catholic Church he was cremated by Heritage. Ashes could have been hand-carried to California, but we opted to have them shipped by FedEx. That was a good choice as dad's ashes were waiting for us when our family came out to California for the memorial services and en-urnment of the ashes. We only had to pay the shipping of the ashes. Heritage in Indian Trail was so very helpful. Nice people, they picked up dad at his assisted living facility and we came into the funeral home the next morning to find him neatly laid out in their chapel. He was clean and neatly groomed and that was very reassuring to my wife and me. We signed paperwork and they kept us informed throughout the process of ashes shipment and confirming arrangements with the California mortuary. They even placed short obituaries in the Charlotte area and in San Diego. Heritage made the whole experience easy and pleasant for all of us.

Disclaimer: I have not used the services of this specific business…read more My review/recommendation is based on previous business I conducted with Greg and Gordon when they operated a similar facility in Charlotte. They provided outstanding professional and personable service at a time when our family was in need of guidance in unfamiliar territory. Based on my previous experience with these two gentlemen, I feel confident that the Tribute Cremation Society is a reputable company where you will be well-taken care of. Please see my previous review under "Cremation Society of Charlotte" for more details.

Called to get pricing and the staff was very very rude. When dealing with people who have just lost…read morea loved one you need to have some compassion in your voice. Will never recommend or use their services

Jennifer and the staff at Grier are compassionate, caring, professional and have made one of the…read morehardest times for my father a little bit easier to get through. I have so much gratitude for all they have done.

If I could give less than 1 star I would. This place got EVERYTHING wrong. My brother passed away…read moreon June 13, 2025. This funeral home was selected by his adult son. I do not know the details of the contract between them. My understanding was that my brother was to be cremated and there would be a procession driving from the funeral home to the cemetery where a U.S. Marine Corps Honor Guard was to be there to honor his remains, provide a 21 gun salute and Taps. The person driving the hearse with my brother exited the highway procession because he RAN OUT OF GAS!!!???? Half the people in the procession followed the hearse and the rest continued to the cemetery. RAN OUT OF GAS??? Really??? So, when we get to the cemetery, the administrator for the cemetery tells us the Marines are not there for the Honor Guard. WTF??? My brother retired from the Marines and requested a USMC funeral and deserved to have one. Come to find out, AE Grier never contacted the Marines to be present. The cemetery administrator there asked if I would accept an ARMY honor guard because they happened to be there for another funeral. I declined as ANY MARINE would. I too am a Marine Corps Veteran, and so is my other brother who was at the funeral. ANY Marine would have refused an ARMY send off. After we left the cemetery, we went back to the funeral home. I was very upset because like many other people at the cemetery, I was expecting my brother to have his USMC funeral because he EARNED that after 23 years in the Marines. A lot of us came from not just out of town, but from out of state for this. I CAN NEVER GET THAT MOMENT BACK THANKS TO AE GRIER AND THE INCOMPETENT HANDLING OF THIS MILITARY FUNERAL. I don't know if they refunded my nephews for the services they did NOT provide, but for me it's not about the money, it's about the memory of my brother's funeral as a big SCREW UP by AE Grier. The woman at the funeral home told me and I quote " We dropped the ball on this one." WOW!!!! Was that supposed to make me feel better???? Long story, but the point is, maybe look at other funeral homes. How would you feel with "We dropped the ball" on services for YOUR loved one? The Marines provided an Honor Guard service 2 weeks later for his sons and their mother, but No one there initially will have that memory.