Cancel

    Open app

    Search

    Gilded Lily

    5.0 (4 reviews)
    Closed Closed
    Updated 3 weeks ago

    Gilded Lily Photos

    You might also consider

    Recommended Reviews - Gilded Lily

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Kieu N.
    255
    176
    1231

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jen H.
    148
    765
    1846

    5 years ago

    Helpful 6
    Thanks 0
    Love this 5
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Gilded Lily

    You might also consider

    Lowe's Home Improvement

    Lowe's Home Improvement

    2.1(48 reviews)
    1.1 mi
    $$

    This location is an interesting example of extremes in customer service. I have never had a…read morecomplaint about Lowes product line, locations, or facility accommodations. The staff here is at one end of the service spectrum or the other. Most are very well informed, friendly and competent. A large number are also unmotivated, distracted, and indifferent. I offer this opinion: This location is in need of much stronger leadership. The store director seems detached from most of the staff and customers. It makes itself manifest by the poorly trained cashiers. There is no direction to accommodate the customers that have waited the longest when a new register opens, for example. I and my company use this location quite a bit because our properties are close by. To be honest, I wish it were a Home Depot (more consistent service, better prices). Kudos to the majority of the staff! Try working at McDonalds or Kinkos to many of the rest of the staff, and management........

    April 15 2026 Overland Park Lowe's…read more Up to now, no action has been taken except complete neglect of the customer. Over the past four months, I have had four service technician visits for this Frigidaire Upright Garage Ready Freezer FFUE2024AW. Multiple boxes of replacement parts were delivered to my home to repair the LED temperature setting display, but nothing has been successful. Eventually, the technician determined it was beyond repair and gave me an RMA number to bring to Lowe's for a replacement. I went there myself and arranged for the delivery of a new Frigidaire Upright Garage Ready Freezer. Shortly after, one was brought by Lowe's contract delivery service. It wasn't even removed from the truck because the front door was already damaged. They delivered an unpackaged, already damaged replacement Frigidaire Upright Garage Ready Freezer to my home. I declined to accept the damaged item. Meanwhile, the broken unit remains unused in the garage, waiting for a response from customer service, which has yet to occur. My questions for Lowe's remain unanswered. I have sent two emails to check on the status and to learn what actions Lowe's customer service will take to resolve this. So far, they have not responded to my questions. I also attempted to call the Lowe's customer service representative assigned to this matter, but the extension listed on her business card is not working. I do not want this faulty unit and need a new one, undamaged replacement or authorization for a full refund return. I spent nearly one thousand dollars on this product, and it has not functioned properly from the start. Now, I am unable to get any clear explanations as to why Lowe's is not assisting a customer.

    Photos
    Lowe's Home Improvement
    Lowe's Home Improvement
    Lowe's Home Improvement

    See all

    Gilded Lily - homeandgarden - Updated May 2026

    Loading...
    Loading...
    Loading...