Polite. Friendly. Professional. Helpful. Clear in explanation when answering questions.read more

The Medicine Shoppe in Norton is the place to go especially if you need a specialized prescription…read morefor yourself or your pet. My difficult cat will not tolerate pills. Dan, the pharmacist there, was able to provide me with her medicine in transdermal form. Her medicine is placed in her ear where it is absorbed. He explained in detail how the medicine should be administered so there iwas no doubt that it will be given correctly.

I called to see if they could check for an item and if it was possibly in stock - instead of…read morewalking over to the aisle and checking, Paul told me to drive 35 mins. So I did and found out they didn't have the item I was looking for. Horrible customer service if you ask me! Every other Walgreens will help you but not this one.

Great store for a variety of items. Good selection. Always kind and courteous employees here. Great…read moreservice.

Regular Pharmacists? LOVELY Monday Jan. 12, 2026: fill in…read morepharmacist -I have used Highland Square Akron Pharmacy for 20 years never had a problem NEVER this week (a temporary pharmacist on duty) the way I was treated was horrendous, I actually cried when I got off of the phone, I have never had anything like this happen before, the disrespect, I was a wreck the entire day. There was 1 staff member that was not a regular also and both women were just awful to me. My doctor was forced to call the pharmacist 2 times to get my prescription set and admittedly my doctor was upset because she knows me and I was upset. how it ended? the TEMPORARY Pharmacist told my husband who went to pick it up that she "didn't like the way my doctor talked to her", so she refused to fill my prescription. AND I NEEDED IT. I found a local pharmacy open til' 8:00pm, my doctor made a 3rd phone call for me to the new pharmacy and thankfully I got my medication there at 7:55pm. AGAIN - my doctor referred to the pharmacist as 'a floater' not knowing I already knew she was not a usual staff member, but regardless, my dr. was rude to her so I had to go w/o my medication? My calm, cool, collected, extremely kind husband called me from the parking lot after the final attempt and he told me he raised his voice and yelled at the pharmacist, told her she was unprofessional and causing his wife undue stress, among other things. I was beyond stressed because he never raises his voice, he is the most calm person I know - and he hit his limit with this TEMPORARY pharmacist. In the wee hours I got the app for the pharmacy I ended up getting the meds from and I electronically transferred all of my prescriptions to that place, I can't fathom having to go through anything even close to what I went through yesterday. We are going to be writing up a formal complaint and making phone calls but I need to calm down first, but this review I can do, so there it is.

Don't rely on this pharmacy for maintenance medications. The pharmacy closes frequently and…read moreunpredictably and the customer service is the worst I've seen. Don't bother calling them with any concerns either, they'll just let you sit on hold for 2 hours and hope you'll hang up.

Joyce that works here is top drawer. Best clerk in the entire world. She's always seeing if you can…read moresave money on items and just goes above and beyond! Love her. Reason I keep going back there

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-Su 12am-1:30am, 2am-11:59pm

absolutely the worst customer service by phone i have ever experienced. I spent over 20 minutes…read moretrying to get to someone that could help me. All i wanted was to see if the carried a product or not. Whoever is responsible at CVS corporate HQ for their phone system ought to be FIRED.

This store is the most incompetent CVS I have ever had to deal with…read more Get texts saying stuff is ready and being forced to wait in a line for 30 minutes to be told to wait 20 more. Never have the correct prescriptions ready when they say and never pick up their phone. Get you prescriptions somewhere else!!

Purchase supplements from Ritzmans Pharmacy with the most advance technologies of vitamins . I was…read morelooking for support in muscles, Cellular components and energy , the reason why Ritzman Pharmacy was really researched because there the only Pharmacy within the network with whole information on website and ingredients , needed Kelp and Ritzmans has bottles of it in 100 Vegetarian ( capsules) pills amounts with Kelp, Apple Sider Vinegar, Lecithin and B6. Amounts of vitamins per serving is more important than anything else you pay for what you getting.The customer service representative very helpful and we worked together to seek out the information. Thanks again for your support. Akron,Ohio number one in innovation... customer ,P.Jordan

I have been a customer for many years and my grace has just run out. About every other month, I…read morepick up meds without a hitch. But every other time, there are problems. I am not elderly like most of their clientele. I just sent my husband to pick up my refills that I had utilized the website refill system last night. The website said there was a refill left on both of them. At the store, the people tell my husband there are no more refills. He leaves because it's not his battle. I call to find out what happens and a gentleman gets on the phone after I spoke with someone else. He tells me I called in the wrong RX# and that my refills are under another number. WHAT? I am reading from last months bottles. Really? He didnt even apologize that his people had made an error. I push for an answer and he just says over and over that they will get them ready for me. Errors are human, but be an upstanding person and apologize and admit your fault. I recommend that if you dont want headaches and problems, run from the Ritzman Pharmacy in Barberton!!!!

We bought a Reese's ice cream cake to try something different for my birthday treat to share. I…read moreshould have went to DQ for the price we paid or somewhere local to get more for the price and better quality! So disappointed

Do NOT purchase any baked goods from…read more GIANT EAGLE #4124 BKY 484 E WATERLOO RD, AKRON, OH, 44319 We ordered a MLK half sheet cake on Friday morning. We received the approval of the order with a note if there were any questions the bakery would call or email. (Friday evening.) Pick up time was 3:00 today. We had received no email or calls from Giant Eagle. So, it was pretty shocking to find out that they didn't make it. We now have no cake, and their attitude was abysmal. No apologies. No reason for not notifying us. Obviously never go back there.

Arguably the worst Walgreens in Akron and maybe in Ohio. I've been waiting 3 business days for a…read moreprescription that should have been ready immediately after it was filled out. I need my medication and they seem to not care at all. Two thumbs down

On hold minimum of 40 minutes, haven't been addressed in any way, they turned off their phones for…read morea 30 minute break and continued to keep on hold. So, before I've spoken to anyone I will have been on hold over an hour. Absolutely ludicrous policy. Update: kept me on hold for 2 hours and then they disconnected the call. All to call back and be put BACK ON HOLD. Please hire anyone to actually answer the phones

It's easy to get in and out of the drive thru here. The person at the window was pleasant and…read morehelpful. They were also efficient in retrieving what I needed rather quickly. There were two vehicles ahead of me and I thought the line moved fast considering it was late afternoon.

This is the WORST pharmacy! I called the pharmacy to see if my refills could be processed. This was…read moreon a Sunday. They told me they would be refilled on Monday and that they could be picked up Monday afternoon. My husband went by to pick up the scripts at 6:30 pm and they have NONE of them ready. This is the 3rd time I've tried working with them, and every time they screw things up. Someone is dropping the ball in a big way! I blame the managing Pharmacist. Poor customer service! We will be switching all of our prescriptions to another pharmacy. They are a total joke.