TLDR; Fast, top notch, friendly service The long version: Imagine coming back from a family trip to your parents with your kid. You're tired but satisfied, mostly happy to be home after sitting on a plane for many hours flying through different time zones. You see your house and feel the relief of knowing your shower and bed are near. You notice your car parked in front of the house, it looks nice and familiar and it makes you smile, but then .... Intro scary music.... you notice one of the little back windows is smashed in. As in it looks like someone took a round object and smacked it all the way in there. Glass everywhere. Peace of mind shattered. As you can guess the above happened to me. Being too tired to freak out (okay maybe I did a little bit) and having an awesome partner, a quote was soon submitted to my car insurance. Fingers crossed this would get resolved soon and smoothly. Did I mention I had to fly out on another trip the day after? Lo and behold this place was my saving grace. They had an appointment slot to come in early the next day. They were friendly, transparent on pricing and very accommodating. I was helped by Kody and he was the best. He reassured me several times that my car was in excellent hands (it was), that they'd try and fix it asap (they did) and that unfortunately the little window they smashed is the most expensive one (of course it is) and that they could store my car at no extra cost so me being out of town was no problem (correct once again) and that he would keep me updated along the way (he really did). Honestly one of the best experiences I ever received for car service period. read more

It was a quick and easy process w Giannini's! Rental car there right after I arrived. Thanks Enterprise. They also put my license plate holders on for me. Thanks for the special treatment. I would definitely come back. read more

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I got my car repaired from here after my catalytic converter was stolen. It unfortunately took them 1 year and 2 weeks to get a new one. They said I was one of the last cars to get one for some reason. The service here was always good and they're always polite about it. Obviously it's no way their fault that it took that long which I was okay with. Once once came in, they gave me an update that my car would be ready soon. They also didn't charge me anything for the car being in their lot for over a year. After the new CC was installed the car worked well and had no issues. The only problem to take away was that there were a lot of superficial scratches on my car in the front and side. Luckily they look like things I can buff out on my own easily. There is a lot a big dent on the side which they tried to repair and a dent on the back. I can see this being a problem for some people but I don't really care since I plan on renting out my car now since I had to buy a new once since it took so long to fix. Overall, everyone there was polite and they got the job done. Per the reviews, it seems like it's going to take a while before the job gets done so be prepared to have a backup car. They did make it super simple with my insurance which I appreciated and also didn't give me a ton of hassle since I needed a week before I could come pick up my car. read more

I've crashed my cars more times than I want to admit. Hey, those things happen! That's why I go to Giannini's. As a repeat customer, I trust Giannini's for the impeccable work they do. Nick and his team are dedicated professionals who takes pride in the work they do and I appreciate that. Thank you Giannini's for making my Lexus beautiful again! read more

I can't begin to say how awesome this shop and it's employees are. All are extremely patient and understanding . The work they do is perfect and they get it done in very reasonable time frame. I wouldn't take my car anywhere else. read more

I've been to gianninis a few times ( unfortunately) after a few accidents. I can confidently say, that the crew here takes great care of your car and was communicative the entire way. My fiat looked great when they came they finished and working with them + my insurance was seamless. read more

I give this shop the WORST review possible. The shop and the owner Mike and his Team are the worst in the business to say the least. On Sept 26 2024, the Subaru was taken after a 20-25 miles collision to the passenger door. What was promised to take 2 weeks, took 1 month and 4 days. Since the car was picked up Nov 5th 2024 the car has been taken 3-4 additional times to fix what was broken during the stay of the car. They took the car apart WHY ?? The accident occurred in a collision maybe 20-25 miles in the intersection. The hood, the inside panel from the door to the roof of the car was removed and when it was assembled back the inside panel is loose, the driver door does not close properly, the view mirror was attached to the edge of the liner and it cannot be moved. It's liked glued to the edge of the liner. The car dashboard lights come on when water gets to the electrical part of the car as per a Subaru tested the car. For the 4th time the car was picked up and has the same issues today. The only thing fixed was the window not it closes without shaking. He had the car from Mar 3 to March 10th. Be aware and do not take your car to this place. Per the BAR this business has a lot of complaints. read more

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Beautiful work! I was rear ended at a red light and my bumper was cracked they took care of it!

They are efficient and on time. Would go again if needed. Everyone very professional. Even the place is clean.

They did an amazing job fixing and painting up my front bumper. Just look at the photos! Thank you so much. read more

Giannini's Auto Body - Front bumper needed repair - Body Shops Near Me - Daly City, California

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I took my car here after a damage that happened to my doors. They did an amazing job fixing it, the only thing, they took a LONG TIME to fix the car. They told me they had to wait for parts to arrive which took a long time. But as soon as those arrived, they told me the wait will be longer because they haven't started painting the damaged part yet after two weeks! So I wasn't happy with that. It make sense to paint the parts and when the other parts arrived replace it and have it ready to go ! But that was not the case! Otherwise I was really happy with the work they did! The best part was the car wash part, they fully cleaned my car inside and was shining when I got it back. read more

They did a great job, twice on my Mercedes Benz ML350. Very professional. The use the best parts and have your car looking new

Giannini's is the Best! The pricing was clear & transparent. They worked to make sure it was as cost-efficient as possible. Oh! and so fast! But, if you have to wait, the waiting area is so clean & comfortable; I was sorry that the job was done so quickly. Highly recommend!!! read more

Great quality work and customer service! Would definitely recommend coming here for all your auto body needs.

Had front bumper and inner grill replaced on my infiniti. So far so good. The work looks nicely done and the paint matches. Good customer service and everyone was cool to work with. Being an early bird, my favorite part is that they open at 730am, while the other shops are sleeping, which tells me that they get after it. read more

Our insurance company recommended this place to us when someone slightly scratched our family truck. Called the number and I was given an appointment to take the truck in like two days later. The office was closed the following day the reason why I wasn't given the next otherwise the following day was more ideal for them. At first due to Location I was kinda worried about leaving the truck but that's how it usually goes right?!?! But they proved me wrong. My appt was at 7am which was also the time they open. From the moment I checked in till the end 5 stars all the way. Giannini's Auto Body Shop does quality work and delivers your vehicle back to you in a timely manner. I needed a rental and they took care of that for me as well. It was ready parked for me up front.Every change and any updates on the truck during the process Giannini's kept me informed and the truck was ready in no time. The time of pick up the truck looked like it was brand new again. Thank you to all the staff our experience at Giannini's was easy, quick and absolutely professional. I highly reccommend !!!!!! read more

I have been insisting on going to Giannini's, over the default recommendations of my insurance company, for years now. The work has always been top notch, the folks in the office are straight shooters and easy to deal with. I first picked them to fix a poorly done job from another shop and the work was amazing. Every experience I have had has been wholly positive, including their repair when a city tree fell on my truck. I won't take my truck anywhere else. read more

This is the 2nd time I work with Giannini's company & let me tell you their service is amazing. My insurance works this shop Geico. & I didn't have to worry about anything just drop my car off & let them do their job. They kept me in the loop of how my car was going. When I picked up it was washed clean & ready to go. I did bring it back today because my horn wasn't working & they fixed it in minutes. Without any extra charge or anything. Even if my insurance didn't work with them I would bring my car back to get fixed with them. Thank you guys!! I always say see you guys next time even though I hope their isn't a next time read more

I'm not happy with the work they did on my car! I wish I ever brought my car here, I brought it here because it was in my insurance network but I regret it every day, they got almost $7k to fix 2 doors and front bumper, I could have fix all of that and paint the entire car with 7k at my regular body shop that I always take my cars to. Also they charged the insurance for parts they didn't even replace (door handles and mirror where supposed to be painted) read more

Giannini's Auto Body - Body Shops Near Me - Daly City, California

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Brought in my car here for fixing my passenger side mirror, front spoiler, scratches/body work on the side doors and some other minor dings/bumps. Giving them 5-stars for the following reasons:- 1. Spotless repair job! My car feels as good as new. 2. Friendly crew. Amazing coffee! :) 3. Convenient location. Ease of access/parking. Right off the freeway and plenty of space. 4. Complementary full car cleaning. Will definitely recommend them in case anyone needs their car fixed. read more

Got into an accident in Southern California and was recommended by my insurance company to go here. At first i was skeptical, not if their work, but because my car is barely a year old and I didn't want it to be repaired with after market parts or not have anything match (control freak). But the staff at Gianninis was quick, professional and friendly. I just drove off the lot after writing this review and I'm impressed that they also detailed my car! Might have to see if they offer that service since it's close to my place. Thank you Gianninis . read more

Giannini's Auto Body - Before. - Body Shops Near Me - Daly City, California

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I have a car accident two months ago and I bring my car to the shop I was referred to a friend of mine to bring it over and the owner Mike he's very helpful guy he help me in the whole process and the best part he waive my deductible so I don't have to pay 500 bucks out of my pocket to fix my own car and once I receive my vehicle It looks like a brand new again thank you Mike for all your help read more

Giannini's Auto Body - Body Shops Near Me - Daly City, California

We had our 2014 Subaru repaired after a front end collision in April 2022. Since then we spent $4000+ on fixing the terrible mechanical work done. Cheap aftermarket parts failing and had to be replaced several months later. Horn never fixed, but we were charged for it! The radiator they replaced in 2022 just blew up leaking coolant into transmission fluid causing extensive expensive damage. AVOID at all costs. There are many superior body shops in the area!!! read more

My new car was damaged in a fender bender on the left side, I've known Mike for a long time and never needed any auto body done. I was, actually surprised at the quality and the great team he has at his new location in San Mateo. My car looks even better and it was done really fast. Thanks you guys, I love the job you did. read more

Giannini's Auto Body - Quality work. Great team! - Body Shops Near Me - Daly City, California

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Great customer service! The facility is very clean. Santos went above and beyond to assist my mother. I describe his actions as TLC (Tender Love and Care). He was transparent, knowledgeable, and fair. This was my second time bringing a car to their facility and it won't be the last. Thank you, Santos. You're a saint in my mother's eyes. read more

Someone backed into my car so I had taken to a shop for repairs in San Ramon under the insurance claim. Long story short, Giannini's was able to take over the claim and ACTUALLY repair my car. Mike and his entire staff at Giannini's are fabulous! They are courteous, honest, provide amazing customer service and perform amazing work! My car looks brand new. I recommend Giannini's for all of your car needs! It's worth the few extra miles to Daly City from the East Bay. read more

I had the misfortune of taking my car to this shop. I'm a returning customer who was disrespected, insulted, and assaulted by the owner and his son or employee. I dropped off my car to get front-end work done and polish the car. On the first day, the owner was unprofessional as he was cursing like a sailor and carrying on about how he was having a bad day. So I told him that I have another shop that I could take it to, then his attitude switched to a more professional tone. They had done a good job before on my rear bumper and polished the entire car, so I decided to trust them with this job. Unfortunately, the guy who helped me a few years ago was no longer there, so I trusted that the owner of the shop would take care of it just as well. Nope! A few days later, I received a call saying that my car was ready for pickup. I got to the shop and assessed the job, and it was terrible. First, the hood was on crooked, so that had to be straightened out. The paint on the hood was not polished at all, nor was the car. I rubbed my hand across the hood, and it felt like sandpaper, and the paint job on the bumper clip was gritty. I'm sure everyone can agree that the paint on your car should be smooth like glass. The owner kept apologizing, saying he'll take care of it, and he "forgot" to wax and polish the car. OK! I left the car, and a few days later, I went to get it and pointed out a paint chip that wasn't there before, paint or polish overspray on the hood and both fenders, and on the bumper. When I pointed out the issues with the paint, the owner blew up on me. He ripped his shirt off like he was going to fight me about their shoddy workmanship. Another guy came running full steam, like he was going to attack me. I stood my ground and asked for my key so that I could go, and they were so angry, cursing and throwing slurs. They literally threw a key at me that wasn't mine, and another guy found my key, and I left. Never ever, ever giving these hacks business again! read more

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I was in a car accident and I was referred to Giannini's through Geico. I could not say anything bad about Santos and his team. They kept the conversation clear and concise with what needed to be done and with my car being a 2021 all my parts were back ordered. I had a rental for almost a month and their team contacted me with every progress of the repair. Even when I had to bring it back for an electrical issue with the car not their service. I felt like they kept it honest and I left very satisfied. BONUS: Man, right when I left the shop my tire pressure went low --my car had a NAIL in it. There was no way of telling if this happened before or after I picked up my car, but I had a long day to go and I could not afford to be late. I brought the car back and SANTOS put a patch in it. They could have told me to go to a auto store and pick a patch up, but I had no spare time. This saved my night and saved my weekend. I appreciate the service and care they gave to me. 5/5 recommend read more

Was involved in a hit and run. The shop called me and said they were waiting for a part since COVID delayed arrival times.First rate auto body shop from communication, service, and hospitality. They also detailed and washed the car afterwards which felt like I got it off the lot. Stunning job and left my car feeling brand new. Thank you! read more

My car was broken into and all of my sons school belonging were stolen. I was very low on money and this was the perfectly worst time for me. They were very professional and helpful of my situation and fixed my window for a lot less then the places I called. I was so happy I took my car back to get some body work done. The process was super easy, thank you Anna, Mariah and Damon. read more

Oh, these guys are the best. They for serious call you back every few days to give you actually informative updates if your car is in there for a while. It's the place AAA recommended to me, and they were right. read more

Awesome job all around! Very friendly and responsive staff (thank you Santos!), great job on the repairs, large waiting area with coffee, and easy access to gas stations & rental cars. A tree fell on my almost-brand-new car while I was driving in San Francisco a month ago, and Triple A listed Giannini's as a repair shop. Essentially every part of my car needed to be replaced due to the damages from the tree (totaling $8K for repairs without insurance!). Turnaround time was ~2.5 weeks from start to finish, which was pretty quick given the amount of work that needed to be done. When my car was returned to me, Giannini's team did such a great job with the repairs that it really looked like my car was brand new again. To top it off, I was really impressed that Giannini's even cleaned my car's exterior and interior! Would definitely recommend coming to Giannini's for a repair. read more

Stop wasting your time and go to a different auto shop!!! My mother went to this Auto body shop. She had to visit there 3 times to get their work corrected and they still did a horrible job- putting new parts, paintings, and wheel repairs. When they put new parts, there was a huge gap in between. And the paintings and wheel repairs they did look very different from the car color and other wheels. You don't need to be a professional to look at how bad they worked. Also, someone ate in her car and didn't clean after themselves. They returned her car as it was - with someone's food garbage. Staff members are rude, not professional at all; if you call them twice, you will get 2 different answers. Not good at what they do and no customer service. And the owner Mike came to look at the car and said: "I have a lot of lawyers and I will win if you take me to court." I think that's how they do business. so Save Yourself from Trouble read more

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After having been side swiped by another car while riding into work I was relieved to know collision insurance and Giannini's would be doing my cars rear door damage. My car is a lease and the dealership commented for me to prepare to wait a couple months while in a rental. Giannini's proved them wrong. Less than 10 days for parts and service. Great staff (including Frank the friendly pooch!). Car looks awesome. read more

On AAA's list of recommended service providers, fixed the collision damage on my GMC Terrain quickly and beautifully. The work was done fast, and my car looked better than it ever had, like brand new! I will definitely return for any auto body needs. read more

Best work ever! Looks better than it did when I first bought the car! I'll only bring my car here from now on these guys know what their doing and don't cut corners. True professional's creating a work of art, beauty,..and perfection. Thank you Mike! read more

I had to get my car fixed. The whole left side of my Honda civic was damaged. I was stressed out my car wasn't going to be finished in time before my vacation. Santos is amazing. He was able to finish 2 weeks before the expected date. He did an extraordinary job. They had my car cleaned and it looks brand new. 10/10 would recommend Giannini's Auto Body Shop. Thank you so much Santos. read more

I do not normally leave reviews for anything. However, the service at this shop was amazing. It was the first time I had ever had to bring my car to an auto shop due to an accident. I'm so glad that this shop was recommended by my insurance company, Geico. The people here were very friendly and walked me through the work that would need to be done. They kept me in the loop with everything. They even saved my parking permit sticker for me. I definitely would recommend for people to choose this auto body shop. read more

I'm going to keep this simple: -QUALITY WORK 5/5 -QUICK TURN AROUND TIME 5/5 -VEHICLE WAS DETAILED UPON RETURN 5/5 -FRIENDLY & KNOWLEDGEABLE CUSTOMER SERVICE 5/5 I dropped off my vehicle Wednesday night and it was ready for pick up on Friday! The bumper was replaced and fender was doctored. You can't even tell that this car was in an accident. The color match is on point! Highly recommend. Ask for Tommy! read more

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This is the second time I've taken one of my cars in to Gianni's and like last time - great work and awesome service! 100% would recommend