Ordered a shirt from Get Stuck through a FB promotion. Unfortunately I ordered the wrong size, however a few days later I realized my error and emailed them about changing my order from large to medium. Customer service said the shirts were custom made one piece at a time and they could not change my order. We went back and forth a couple of times and eventually they agreed to change the order for a 15% handling fee. I agreed to the up charge believing it was a done deal. I received my shirt recently and to my surprise they "Did Not" change the order. So now I'm stuck with a shirt that doesn't fit, I will gift the shirt or donate it.
Yes I understand I made the mistake in ordering the wrong size, but there lousy customer service policy is not customer friendly......if you order a shirt from this company DO NOT order the wrong size....they will not accommodate your request to change it......money out the window. Buyer beware......... Bad bad bad customer service read more