If I could give this business less than one star I would. In FEBRUARY 2009 I brought in bamboo blinds (originally purchased at Paintland) that Gerry said he'd be able to help me get a privacy liner installed on. On five different occasions around April I called and on two of those occasions I left messages and was told I would hear back. "He's not in right now." "He's with a customer." "Try in an hour, he should be here then." No response. I called on 10.Jun.2009 (!!) Gerry says: ~$80. They have the shades, but they just put them on the back burner, that's why it took so long... Says to call him in a week. He's there in the mornings. He's had my blinds FOUR MONTHS, mind you, but I have to call HIM. But when I do call, he's 99% never there, and he doesn't call back. I did reach Gerry in person on Wednesday, 8.Jul.2009, he said that my blinds would be there that Friday, but because the blinds were so big they might take a little longer. He said he would call to let me know. Guess what? He never called. I called again on Thursday, 16.Jul.2009 and managed to reach Gerry in person. While he seemed genuinely conciliatory about him still not having the blinds, it obviously means nothing. He said he had other customers to deal with, as if I wasn't one. No surprise, he said he would call me. I said, with ire, "Gerry, we both know you aren't going to call me." He still promised to take care of me. Tuesday, 4.Aug.2009, approaching the 7th month, it's my turn to call again. Someone answered and said, "May I help you," because, yes indeed, Gerry wasn't available. I explained that Gerry made promises to me and he said, "The best I can do is have him call you before end of the business day." I said, "Clearly you've lost the blinds and you refuse to admit to it." Anyone dealing with Gerry's should know this is how you'll be treated: with absolute customer neglect. This place is in the TOP FIVE of horrible businesses. And since property of mine was taken and vaporized, it's safe to assume Gerry must be a relative of Bernie Madoff. read more

I've done business with Jerry's Paintland for years, from way back when they were on Water St in Milford. I have lived in many places since then and always go there for my wallpaper and paint. I also get great input for color and paper combos... Yes there have been moments of frustration there, however, it is a VERY busy place especially in the morning when all the contractors are in there. Jerry's always was your typical 'hometown' paint store. I think as the times changed they found they had to compete... I think, all in all, the transitions over the years have been slow but great. They believe in family there and for the most part everyone that goes in there knows each other or they recognize you from previous years of business. You're not going to get that at Home Depot or Lowes.... so you choose what you want. I choose Jerry's . read more