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Gerling Hardwood Floors

5.0 (1 review)

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13 years ago

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A1 Floors

A1 Floors

(91 reviews)

Arrived on time Were professional and started working…read moreimmediately. No time wasted Excellent installation; we are so pleased No mess and left the place in its original condition; Left is so neat and tidy No damages anywhere whatsoever Finished the job well within time - in just one day (we were told it could take up to 2 days) Quality of work is outstanding; Well worth the money! The entire team coordinated the work so well - starting from doing an assessment to dropping off the material to completing the job - it was so seamless. They are so proficient and provided excellent service. A pleasure dealing with them. They are top notch! So proud they are local . Thank you for a job well done and making our family room and 2 master closets look great!!

I know this is a family run business which is why I hate to write a bad review. The owners were…read morevery friendly and knowledgeable. The person who came out babbled for half an hour before he got to measuring. We want to have almost our whole house redone, about 2400 sq ft., so a large project. He didn't have a sample we specifically requested be brought to the appointment. That was the first strike. After I received the quote, I emailed twice asking for additional quotes as we chose a different carpet. No response for 3 days. That is not acceptable. They lost our business. How could we trust the rest of the process after the bad start? We did decide on Mohawk products for both carpet and laminate flooring so they had the opportunity to install flooring for most of our house. We went with another family owned business.

Lee Williamson Dba ELW Renovation and Repair

Lee Williamson Dba ELW Renovation and Repair

(1 review)

Lee Williamson doing business as ELW Renovation and Repairs to renovate the bathroom in my Mr…read more Williamson started work on Tuesday, August 6, 2019, and said the project would be done by Wednesday, August 14, 2019. The contracted work included replacing the bathtub with new mosaic tile to make a working shower, installing new shower fixtures, installing a new toilet and installing a new sink faucet. This included the repair of all walls to their original condition. Mr. Williamson installed, glued and grouted defective tiles on the wall and floors. He used a faulty saw blade that made jagged tile edges. He replaced the blade but did not replace the tiles until I asked him to. He installed damaged mosaic floor tiles without inspecting them. When I asked him to replace the defective and damaged tiles, he did not align them flush with the wall or floor. I expressed concern that the floor tiles, which were higher than the surrounding surface, could cut my feet. I sent this to him in a text message on Tuesday, August 20, 2019. He did not reply. On Wednesday, August 21, 2019, Mr. Williamson arrived at 8 a.m. He deposited 9 remaining wall tiles on my floor. I asked him if he got my text, he said yes, and I asked him to check the floor tiles to determine if they were flush and would be of any danger when stepped on. He stayed in the bathroom appearing to inspect the work. I went into another room to work at my computer. At 8:16 a.m., I received the following text: Norma, I left all the extra tiles and would like for you to get someone else to finish the project. You don't owe me anything and I will send you $250.00 for the lampshade I broke. When I went to the bathroom to find him, all the tools and equipment had been removed, and Mr. Williamson was nowhere to be seen. I was in shock that he would quit without talking to me and quit without finishing the work he contracted to do. Mr. Williamson did not keep his contract. He did not install the shower wall and floor mosaic tiles properly. He designed and made two wall niches that are too small to be useful and will become moldy because no air can circulate, according to an expert. He abandoned the project, leaving me to find someone else who would pick up what he didn't finish. This is completely unethical behavior. As of this writing, it has been almost four weeks since I have not had the use of the shower. I am searching for another person to re-do his faulty work but so far have been unsuccessful. In addition, during the course of the project, he put heavy tools on the granite bathroom vanity counter without protecting the counter with a drop cloth, scratching the surface. He installed a heavy tile cutter in the bathroom along with industrial weight tools. I found two deep gouges on the granite sink rim that were not there before. He did not clean up and I've had extra expense for clean-up. Stay away.

Gerling Hardwood Floors - flooring - Updated May 2026

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