Absolutely fabulous. Kind and gentle. Teeth cleaning was great; the hygienist was careful and…read moredetailed. Dr. Chad Wallace was excellent. Like an artist molding a statue. So impressed!

From the owner: Doctor Chad Wallace and Doctor Matthew Wallace wish to extend a warm welcome to you and your…read morefamily. Located on the new Griffiss business park, our state of the art facility has an open, safe, and welcoming atmosphere to sooth your anxieties. Our exceptional staff have years of experience to help you with everything from understanding your insurance benefits to keeping your teeth healthy. They understand fully that you may be apprehensive about coming to the dentist and strive to make your visit more comfortable and less stressful. We take pride in the quality of dental care we provide and the trust we have developed with our long term patients. Many of our patients started seeing our father over 40 years ago when he first started his dental practice. If you value quality dental care, provided in a clean, comfortable, and caring environment, come and give us a try.

Needed emergency assistance and the receptionist was not helpful…read more She didn't provide a solution. And they asked me to call back a second time to receive this information. Luckily, another practice who couldn't take me provided some other practices that they work with if they can accommodate patients.

Lisa was awesome at cleaning and Dr Hubbard was very nice in explaining everything that I needed…read more The staff was also exceptionally nice and professional.

From start to finish Reaves Dental is professional, friendly and technologically progressive. Take…read moreit from someone who has had rough dental experiences in the past, they make all of my visits comfortable and I do recommend them to anyone looking for a new dentist!

Wife needed attention with pain in lower jaw area, they were able to set up an appointment the next…read moreday to take a look at her.

Wow! If first impressions are a determining factor, forget it. How Rude! I don't know who you spoke…read morewith to give favorable reviews, but not this office employee. I called to see if they are taking new patients, she said not at this time but asked a few questions. I would think that she was asking to possibly be put on a waiting list. When I said Excellus, she said we don't accept that and referred me to a clinic. I tried to inform her that Excellus would cover an out of network service as a flat rate coverage. I would have to pay at the time of service and recover the payment from Excellus directly. She then just abruptly stated "We're not accepting new patients." Does that mean you would only offer service to dental insurance patients, and all others should just go to the clinics?

Just move to the area and trying to find doctors offices etc... I talked to Brenda and she is…read moreAWESOME! Can't wait to meet the rest of the people that work at that office.

Only 20minutes and NO pain to have an old silver filling replaced with a composite. I had come in…read morepreviously for a cleaning and checkup, so I knew the office was clean, modern and upbeat. The two dentists, Everett and Harold Stalker are twins! Their dog Lou, is a yellow lab on the job and his sad-sweet-serious face makes you relax when you see him. The desk staff are friendly and don't make you wait. The procedure started on time!! All of it was like a breath of Fresh Air, compared to the old offices and disorganized groups I went to before, down in Utica. I would highly recommend this practice. My BF recommended them to me because he liked how they treated his bridgework. Across from Dunkin Donuts on Rte 12, Barneveld, NY

I came to this appointment for the purpose of discussing an initial procedure and what I needed to…read moredo as follow-up. Dr. Harold showed me a previously taken X-ray and explained to me what he saw as possible further treatment options. I left the clinic with specific choices to make. Dr. Harold was very informative and helpful and eliminated my stress over where I should go from here.

I just had a 2:30 scheduled appointment for a cleaning. At 3:00, I went to the desk to ask what was…read moretaking so long. They apologized and said they were running late. I was finally called in at 3:25. The Office Manager apologized. When I asked her why they did not tell everyone waiting that it would take so long, she said I could have rescheduled and left. I told her that was not a proper response. Some of us work and although I understand that their business model may call for back to back scheduling, they should be more professional and let people know they are over 15 minutes behind so that we can decide in a timely manner if we are going to stay or not. She also acknowledged that this was not the first situation like this.

The first time I went there I already had a broken molar that needed to be extracted. They did the…read moreextraction & I followed all their instructions, but they didn't give me any antibiotics even though I requested them. The human mouth is filled with germs, you know? So 3 days later I began to feel a tenderness in the gum area. The next day my cheek was visibly swollen and painful. I called them up, again asking for antibiotics. They told of be fine and to rinse several times a day with mouth wash. By the 6th day I couldn't see put of my right eye my cheek was so swollen. I ended up having to go to Rome hospital's ER. They lanced my GUM! And gave me sulpha antibiotics because they thought the dentist gave me MRSA!!! the staff is rude and act entitled. Like they're God's gift to dentistry. I wouldn't go there again, ever.

Nice guy but not a pro by any means. Ten years ago I had the…read moreman himself fill a tooth that had a small cavity on my upper tooth. He drilled it and filled it then later on it got infected,and radiated to the adjacent tooth,the filled tooth eventually broke because it was drilled too much causing it to weaken and break. Another dentist pulled the one tooth and another needed a root canal and crown,it was over $3000. Also on the other side of my upper teeth he filled in between,it was a quick job, and never mentioned anything about a cavity (Cavities) but advised it would prevent the food from being packed in. One of teeth eventually broke at the filling and and the other has a hole near the gum line,this was like this from years ago,because it was never done right from the beginning.

Basic background check done before the dentist would even make a decision to accept you as a…read morepatient (after a month). Have to wait a year for an initial appointment. God forbid you have a dental emergency and require work done by someone else while you're still waiting for your appointment! Office staff rude, unprofessional-was hung up on several times!

Referred a friend to DRS. D&J. He had major work done, thousands of $'s. They accepted Care Credit…read morenever notified him that they no longer accept it and no signage informing. Surprise, had to make payment after a root canal & crown. Dr.D doing the root canal left him with his mouth wide opened to go to the front and help Dr.J take payment from a patient. Another incident X-ray machine was not operating, had to drive back the next day from Syr.and was charged an office visit. Next time returning for the crown from Syr., waiting and told the crown hasn't arrived. Days later it comes in. Then the crown falls out, had to go back Dr.J puts it back on. Then the crown falls out again and he learns that they sold the business. The new doctor charges him $200 and tells him that the tooth needs an implant. Also, informs him many patients have crowns falling out. What a scam! Like a hit and run! Whatever it takes, just make the $$ and retire!

Smile Solutions was recommended by my insurance agent upon moving into the area. Short stay in…read morewaiting room before my appointment. The dental hygienist was very thorough and gentle. And Dr. Juan Kassab was knowledgeable and friendly. The xray technician was equally as professional and friendly. I am going back for crown work this week and have total confidence in the outcome. Great staff. I left a great dentist in San Diego so feel very fortunate to have connected with this practice.

Bait and Switch Had an appt with this endodontist today. Was…read moretold over the phone my consult fee would be between $100-120. Drove an hour and a half to get there and was then told the consult fee is $498. Office staff had no explanation as to why I was told differently aside from X-rays (which I just had a week ago so wouldn?t need again). I heard they upsell and I should?ve listened before wasting all that time and gas and taking 1/2 day off from work. Scammers.

Very upsetting and unprofessional experience…read more I went to Aspen Dental with a treatment plan already discussed, expecting to move forward step by step. However, when I went in for my appointment, things were not clearly communicated ahead of time the way they should have been. I was in the chair, being numbed, and it was only at that point that it became clear they were going to do THREE root canals in one visit. That is a very invasive procedure, and it should have been fully explained and confirmed with me beforehand -- not while I'm already in the chair and committed. The dentist also seemed very rushed, which made the entire situation even more stressful and gave me a lot of anxiety. It felt like things were being done quickly rather than carefully, and that added to how overwhelmed I felt. The numbing process itself was extremely rough and painful. I was visibly and audibly uncomfortable, and instead of slowing down or checking in with me, the dentist continued. I felt rushed, overwhelmed, and like I didn't have a real chance to process or make an informed decision before such major work was done. There was a serious lack of communication and care throughout the entire visit. I left in tears and in significant pain. No patient should feel that way after a procedure like this. I will not be returning, and I strongly recommend others make sure everything is clearly explained and agreed upon BEFORE sitting in that chair.

Excellent care and friendly staff. Easy to book an appointment when needed. Dr. Singh always…read moremakes you feel comfortable and at ease. Highly recommended!

All Valley Smiles did an excellent job with my daughters teeth! Her entire orthodontic treatment…read morewent smooth. All Valley Smiles worked on a comfortable payment plan with me and took away all of the headaches of billing the insurance company. I am so happy with Dr. Singh and the entire team and would recommend them to anyone looking for orthodontics for their children!!!