I was nervous because I liked my dentist but insurance changed. I've had two cleanings and I…read morereally like it. It's very easy to schedule, I got in at my appointment time and didn't have to wait long in the waiting room. The hygienist Alondra I think was her name or leena. She was the first hygienist I've ever had when flossing didn't just shove floss down into my gums I felt she was actually taking her time inspecting my teeth. At the age of 30 I learned they measure your gums which I found interesting. I've been there twice and have had a positive experience each time

Horrible dentist. I've been going to genesis dental for more than 10 years and it was great until…read morethe new Asian dentist came. A very rude man. I had an appointment 3 weeks ago with a constant reminder that I will be charged if I don't show up. My apt was at 11 am but that guy did not see me until 11:50 am and all he could tell me is " You know what, I don't have time today you gonna have to reschedule." I'm like what? And he said if I don't like it I can go somewhere else. Very very rude. I did nothing wrong to him to deserve this.

Good care, starting with the very friendly receptionist. everyone is very reassuring and calm and…read morefriendly. Offers you gas to relax you. It was nice to watch TV during the procedure, extracting two molars in my case. It made the time go by faster. I recommend them. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I love going to the Dentist now. Dr Smith really makes me feel welcome . I used to hate the…read moredentist, but now It's nothing

Everyone was inviting and understanding. Dr.Grey is amazing and the best dentist I have ever had !…read moreHis assistants are caring and awesome .! I highly recommend and want to thank them for my smile again . I truly can't thank you enough !!

went in to have cracked tooth looked at. walked out with a 16k quote! So, they were very detailed…read morein everything I may need and that's why I received the quote. So, I called to give ins info and find out what it would cost me for a couple of the procedures in the quote. I was going to provide ins info and schedule once I knew the amount. I was told I needed an appointment to talk to the business manager. Another shot at the 16k close I figure. Place is a machine not a dental office. Save time find a good non corporate practice.

So Amazing! Everyone is so caring & attentive. They made sure that my daughter's teeth were…read morecorrected to what she was comfortable with no matter how many appointments it took. Thank you. Much appreciated! I would recommend Velux Dental 10 out of 10!

Professional, friendly, helpful, efficient- excellent work! Staff is fantastic! I highly recommend!read more

We were billed for treatments we never received, and even after bringing it up, nothing was…read morecorrected. The staff seemed inexperienced and the place felt more like a teaching clinic than a professional office. Do yourself a favor--find a more competent practice elsewhere.

An absolutely incredible dental office. The staff is very nice and the dentist and supporting staff…read morewere very knowledgable. They listened to my concerns and gave me options that fit me! They were flexible with getting me in and barely had to wait when I got there. Overall an incredible experience and I highly recommend this place to anyone!

For forty years I've had an irrational fear of going to the dentist. From the moment I walked…read morethrough the door everyone put my mind at ease. I would highly recommend using MacKay Dental. I was also surprised how affordable their services were. Timm Hilty SLC, Utah

I strongly urge others to take the billing concerns shared by previous patients seriously (Google…read moreReviews). I initially trusted the positive reviews, which unfortunately led me to this dental office--an experience I regret. Despite having active Delta Dental coverage, I was charged $39 out-of-pocket for a regional block anesthesia because, according to the office, my insurance "denied it." After personally contacting Delta Dental, they confirmed the charge should not have been applied and even contacted the dental office on my behalf. This indicates a troubling pattern of unbundling services in a way that bypasses insurance coverage. Additionally, they will try to get you to use "better quality materials" that is not covered by insurance--something not clearly explained upfront unless you ask them and to remove it they add it on and only remove if you read the paper and ask them about it (e.g Nano-Hybrid Composite). When I questioned the charges, the office threatened to send the unpaid balance to collections, citing "Utah law" as the reason patients are responsible for all uncovered portions and said they could work a "payment plan" as to balm their charge as if they are helping you instead of correcting the error. This practice also uses high-end x-ray machines and frequently performs excessive imaging, which appears more designed to increase billing than improve patient care. These unnecessary x-rays result in inflated costs to the insurance. In total, I paid $209 out-of-pocket for a routine cleaning and the removal of a single wisdom tooth (that's with having Delta Dental insurance coverage )--despite Delta Dental confirming my total out-of-pocket cost for everything should have been only $170 (So, I basically paid $39 extra (reg. block anesthesia | something I should have not been charged for - unbundling). This discrepancy raises concerns about whether this is a case of unethical billing practices or a lack of proper understanding of insurance protocols. I lean more towards unethical billing practices because this Dental Office has done it to other folks as-well, I understand mistakes, but it's happened what seems like a lot to other folks as well based on the low-star reviews, now me included. Based on my experience with billing here--and similar reports from other patients--I recommend seeking care from a dental provider that prioritizes transparent billing, ethical practices, and patient trust.

Isn't there a 0-star option?…read more I had the worst service of my life on March 30th. I had a cleaning appointment with my wife at 2 pm. Everything was going normally; I was very patient since my appointment was at 2 pm and they didn't see me until 2:39 pm. The nurse who was going to clean my teeth was about to start when the doctor or owner of the place approached. I was lying on the table with my eyes closed when he told me to open my mouth. I started to open my mouth to begin the cleaning, and then without any hesitation, he used both hands to force my mouth open. I sat up quickly, opened my eyes--obviously angry--and asked him why he had to do that. His first response was,What are you talking about? and I told him how he opened my mouth. He said, "Well, I'm just helping you open your mouth." He knew what I meant and tried to cover it up by saying, "I have to open your mouth so I can clean your teeth." I told him it wasn't the first time I'd had my teeth cleaned, and if he was in a hurry or had a bad day, he shouldn't take it out on his clients. He wasn't doing me a favor; I was paying him for the service. He knew what he had done. He never admitted his mistake, or maybe he's the type of person who doesn't like his methods questioned. This is Dr. Alexander Aarabi. The next thing he did was take off his gloves and throw them away, saying goodbye and having a good day. The nurse next to him was in shock. She was the only one who apologized for what happened and told me she understood if I didn't want to continue with the service and could only apologize for her, but she didn't know what had happened to him or why he acted that way. Thus the doctor Obviously I will never go back to that place, and my entire family has been informed about how this guy operates, and they won't be going to that dentist again either.

Amazing service with clear communication on pricing and available services always answering my…read morequestions!

My experience with Dan Mirci was downright awful. I went in for a cleaning where he identified a…read morefilling that needed to be replaced. I got the filling scheduled and got it done just to be surprised with his own inflated fees rather than my insurance fees which he refused to accept. The reason? It was a filling that wasn't due for replacement yet. Amy, the awful billing lady yelled and argued with me over the phone that it's not their job to check if the tooth had been worked on in the past by another office. These people are lazy as sh*t and will NOT check any sort of tooth history just to trap you into paying their blown up fees. Watchout, this is a strategy of theirs! All other offices I've been to will not hesitate to call your insurance to gather pertinent information about the tooth that needs work. The filling, by the way, was no good. As you can see from the other reviewers, Dan Mirci absolutely sucks at performing fillings. Save yourself the headache and avoid this office and the awful billing lady! The rest of the ladies there were nice but Amy the biller is a total b*tch. If you are looking for a competent and trustworthy dentist in the area, check out The Sugar House Dentist, Dr. Jared Theurer. He has been great to work with and does quality work!

Need a dentisin Salt Lake City? I was in Salt Lake City…read morevisiting when I suddenly found myself in terrible dental pain. I needed to see a dentist right away, and Merci Dental absolutely came through for me. They were able to get me in the same day. I let them know I was flexible and would take whatever opening they had, and I was so grateful they squeezed me in. The dentist quickly evaluated me and said I needed a root canal. Because of the complexity, they felt it would be best for me to see an endodontist. What impressed me was how the Merci Dental team handled it -- they didn't just send me away with a referral. The dentist had the front desk call three highly recommended endodontists immediately to see who could take me. Within minutes, they had me set up with an appointment, and I was able to drive straight over and be seen that same day. The next day, I came back to Merci Dental to be fitted for a crown, and two weeks later I now have my permanent crown in place. Everything feels great and the quality of work has been excellent. The entire staff was kind, thoughtful, and genuinely cared about my well-being. Since everything was happening quickly, they made sure to explain each step clearly and confirm that I understood what was being done. The front desk deserves special thanks -- they moved fast, coordinated seamlessly, and kept billing accurate in real time even as the treatment plan changed. That kind of attention to detail made a stressful experience so much easier. I spend a lot of time in Salt Lake City, and Merci Dental is now my go-to dentist. From emergency care to ongoing dental work, I couldn't recommend them more highly.

I have tried multiple dentists and have always wondered if their judgement was in my benefit! With…read moreDr Bruderer, he explains well, does great work and doesn't overcharge. This is something that I have looked for for years and I'm so happy that I found it. It even says something about him and his practice because he is ALWAYS busy!

Best dentist in Tooele County!! Love his staff and he is awesome, he doesn't do a bunch of work…read morejust for the money. Only does what's necessary!! We have always been brought back right away and his work is done pretty quickly. Get's you in and out and on your way! Would recommend to anybody!

Very professional. Everyone is very costumer service oriented. Going to the dentist was actually a…read morepleasant experience!

I recently moved to PC and needed a teeth cleaning--this office is phenomenal. I highly recommend…read moreMallory! She was absolutely amazing: extremely detailed and attentive. The dentist also came in, offered thoughtful recommendations, and presented different options without being pushy, which I really appreciated. Great location, great staff, and an overall outstanding experience. And since I'm not usually a fan of going to the dentist, that says a lot coming from me!