I was nervous because I liked my dentist but insurance changed. I've had two cleanings and I…read morereally like it. It's very easy to schedule, I got in at my appointment time and didn't have to wait long in the waiting room. The hygienist Alondra I think was her name or leena. She was the first hygienist I've ever had when flossing didn't just shove floss down into my gums I felt she was actually taking her time inspecting my teeth. At the age of 30 I learned they measure your gums which I found interesting. I've been there twice and have had a positive experience each time

"Steer clear of this office if you value honest billing practices. On their website, they heavily…read morepush an in-house Loyalty Plan, promising they will 'work with you to determine which savings are greater' with no hidden fees or exceptions. In reality, this office uses predatory financing tactics to hit sales quotas. They told me my insurance was 'covering half' of a massive bill to pressure me into a corner, billed my insurance a retail rate of $3,772.00, but immediately pushed through a Sunbit loan for about $1,580.00. According to Blue Cross Blue Shield, my legal, in-network patient responsibility is only $793.60. Instead of finding the best savings, the office pre-billed my loan for nearly double what I actually owe to include unscheduled future work. The office manager admitted in writing that the loan included uncompleted treatment, but instead of voiding the contract, the office has ghosted me, tried to hit me with illegal debit card processing fees, and is hiding my financial ledger. If you have a loan through this office, log into your insurance portal right now and compare your true 'Patient Responsibility' to what they are financing you for. A formal corporate fraud investigation is now underway against them." Versión en Español "Evite este consultorio si valora las prácticas de facturación honestas. En su sitio web, promocionan mucho un 'Plan de Lealtad' interno, prometiendo que 'trabajarán contigo para determinar qué ahorros son mayores' sin tarifas ocultas ni excepciones. En la realidad, este lugar utiliza tácticas de financiamiento abusivas para alcanzar cuotas de ventas. Me dijeron que mi seguro 'cubría la mitad' de una cuenta enorme para presionarme, le facturaron a mi seguro una tarifa regular de $3,772.00, pero inmediatamente procesaron un préstamo de Sunbit por aproximadamente $1,580.00. Según Blue Cross Blue Shield, mi responsabilidad legal como paciente dentro de la red es de solo $793.60. En lugar de buscar los mejores ahorros, el consultorio facturó por adelantado en mi préstamo casi el doble de lo que realmente debo para incluir trabajo futuro que ni siquiera estaba programado. La gerente de la oficina admitió por escrito que el préstamo incluía tratamientos no completados, pero en lugar de anular el contrato, el consultorio me ha ignorado por completo, intentó cobrarme tarifas ilegales por usar mi tarjeta de débito y me está ocultando mi historial de facturación. Si tiene un préstamo a través de este consultorio, inicie sesión en su portal de seguros ahora mismo y compare su verdadera 'Responsabilidad del Paciente' (Patient Responsibility) con la cantidad que le están financiando. Actualmente hay una investigación corporativa formal por fraude en curso en su contra."

Good care, starting with the very friendly receptionist. everyone is very reassuring and calm and…read morefriendly. Offers you gas to relax you. It was nice to watch TV during the procedure, extracting two molars in my case. It made the time go by faster. I recommend them. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I love going to the Dentist now. Dr Smith really makes me feel welcome . I used to hate the…read moredentist, but now It's nothing

Everyone was inviting and understanding. Dr.Grey is amazing and the best dentist I have ever had !…read moreHis assistants are caring and awesome .! I highly recommend and want to thank them for my smile again . I truly can't thank you enough !!

went in to have cracked tooth looked at. walked out with a 16k quote! So, they were very detailed…read morein everything I may need and that's why I received the quote. So, I called to give ins info and find out what it would cost me for a couple of the procedures in the quote. I was going to provide ins info and schedule once I knew the amount. I was told I needed an appointment to talk to the business manager. Another shot at the 16k close I figure. Place is a machine not a dental office. Save time find a good non corporate practice.

So Amazing! Everyone is so caring & attentive. They made sure that my daughter's teeth were…read morecorrected to what she was comfortable with no matter how many appointments it took. Thank you. Much appreciated! I would recommend Velux Dental 10 out of 10!

Everything that should not happen with a dental treatment has happened. Like an episode of Seinfeld…read moreridiculous thus far with no effort to apologize or correct the situation. This is why my teeth look the way that they do; every time I get dental work done it ends up being a scam that I have to walk away from it. There's still time for them to do the right thing and turn the situation around but frankly, they are lucky my attorney hasn't contacted them as I'm at immediate care right now due to constant pain, infection and have now missed 6 days of work. Perhaps these people are unaware of my hourly rate. This office has a business license right now because I'm allowing them to keep it. Beyond unprofessional.

What a great experience! The office is extremely welcoming and clean. Going to the dentist is…read morenever a thing that I am jumping for joy, but this place made it enjoyable and I will gladly go back. I was not upsold on service I didn't need and the hygienist was extremely knowledgeable and took her time. My last dentists always made me feel rushed and just a number. Not here! I will gladly be going back and be a patient for life!

We were billed for treatments we never received, and even after bringing it up, nothing was…read morecorrected. The staff seemed inexperienced and the place felt more like a teaching clinic than a professional office. Do yourself a favor--find a more competent practice elsewhere.

Dr DeMille may do good work but, the office staff and billing is HORRIBLE!…read more They do not honor their own quotes and charge a lot more if you try to use insurance. After paying off the balance, they will send additional bills in the mail adding extra fees which were never discussed or included in the original quotes they have their patients sign before starting any work. When dental insurance pays more than the estimate, they won't return the extra money they collected or even apply it to future work. Even taking in the insurance EOBs (showing the insurance paid hundreds more then their estimate), they keep the extra money. Also, if THEY cancel your appt within 48 hours before the appt time, THEY CHARGE THE PATIENT a cancellation fee. Very dishonest way to conduct business.

I strongly urge others to take the billing concerns shared by previous patients seriously (Google…read moreReviews). I initially trusted the positive reviews, which unfortunately led me to this dental office--an experience I regret. Despite having active Delta Dental coverage, I was charged $39 out-of-pocket for a regional block anesthesia because, according to the office, my insurance "denied it." After personally contacting Delta Dental, they confirmed the charge should not have been applied and even contacted the dental office on my behalf. This indicates a troubling pattern of unbundling services in a way that bypasses insurance coverage. Additionally, they will try to get you to use "better quality materials" that is not covered by insurance--something not clearly explained upfront unless you ask them and to remove it they add it on and only remove if you read the paper and ask them about it (e.g Nano-Hybrid Composite). When I questioned the charges, the office threatened to send the unpaid balance to collections, citing "Utah law" as the reason patients are responsible for all uncovered portions and said they could work a "payment plan" as to balm their charge as if they are helping you instead of correcting the error. This practice also uses high-end x-ray machines and frequently performs excessive imaging, which appears more designed to increase billing than improve patient care. These unnecessary x-rays result in inflated costs to the insurance. In total, I paid $209 out-of-pocket for a routine cleaning and the removal of a single wisdom tooth (that's with having Delta Dental insurance coverage )--despite Delta Dental confirming my total out-of-pocket cost for everything should have been only $170 (So, I basically paid $39 extra (reg. block anesthesia | something I should have not been charged for - unbundling). This discrepancy raises concerns about whether this is a case of unethical billing practices or a lack of proper understanding of insurance protocols. I lean more towards unethical billing practices because this Dental Office has done it to other folks as-well, I understand mistakes, but it's happened what seems like a lot to other folks as well based on the low-star reviews, now me included. Based on my experience with billing here--and similar reports from other patients--I recommend seeking care from a dental provider that prioritizes transparent billing, ethical practices, and patient trust.

I can not say enough amazing things about Dr. Aarabi and his team. Not only did they get me in day…read moreof on an emergency visit, but they fixed me all up on the same visit. Dr. A really pays attention to making sure you are comfortable and not in any pain. The work he does is incredible. Karolynn paid close attention to make sure I had the perfect cleaning and his front desk team worked hard to make sure we found my insurance and were able to use it. I am very lucky to have found these professionals!!

I wrote a review a couple years ago for a discount or something but now I'm back to write a real…read morereview. The dental work here is not worth ur money whether it's insurance or out of pocket. The dentist made comments about my teeth that were unprofessional after I got my braces off. They as well did not fix my teeth they just covered up cavities. I would not recommend coming here. Waste of time and money.

My experience with Dan Mirci was downright awful. I went in for a cleaning where he identified a…read morefilling that needed to be replaced. I got the filling scheduled and got it done just to be surprised with his own inflated fees rather than my insurance fees which he refused to accept. The reason? It was a filling that wasn't due for replacement yet. Amy, the awful billing lady yelled and argued with me over the phone that it's not their job to check if the tooth had been worked on in the past by another office. These people are lazy as sh*t and will NOT check any sort of tooth history just to trap you into paying their blown up fees. Watchout, this is a strategy of theirs! All other offices I've been to will not hesitate to call your insurance to gather pertinent information about the tooth that needs work. The filling, by the way, was no good. As you can see from the other reviewers, Dan Mirci absolutely sucks at performing fillings. Save yourself the headache and avoid this office and the awful billing lady! The rest of the ladies there were nice but Amy the biller is a total b*tch. If you are looking for a competent and trustworthy dentist in the area, check out The Sugar House Dentist, Dr. Jared Theurer. He has been great to work with and does quality work!

Need a dentisin Salt Lake City? I was in Salt Lake City…read morevisiting when I suddenly found myself in terrible dental pain. I needed to see a dentist right away, and Merci Dental absolutely came through for me. They were able to get me in the same day. I let them know I was flexible and would take whatever opening they had, and I was so grateful they squeezed me in. The dentist quickly evaluated me and said I needed a root canal. Because of the complexity, they felt it would be best for me to see an endodontist. What impressed me was how the Merci Dental team handled it -- they didn't just send me away with a referral. The dentist had the front desk call three highly recommended endodontists immediately to see who could take me. Within minutes, they had me set up with an appointment, and I was able to drive straight over and be seen that same day. The next day, I came back to Merci Dental to be fitted for a crown, and two weeks later I now have my permanent crown in place. Everything feels great and the quality of work has been excellent. The entire staff was kind, thoughtful, and genuinely cared about my well-being. Since everything was happening quickly, they made sure to explain each step clearly and confirm that I understood what was being done. The front desk deserves special thanks -- they moved fast, coordinated seamlessly, and kept billing accurate in real time even as the treatment plan changed. That kind of attention to detail made a stressful experience so much easier. I spend a lot of time in Salt Lake City, and Merci Dental is now my go-to dentist. From emergency care to ongoing dental work, I couldn't recommend them more highly.

I have tried multiple dentists and have always wondered if their judgement was in my benefit! With…read moreDr Bruderer, he explains well, does great work and doesn't overcharge. This is something that I have looked for for years and I'm so happy that I found it. It even says something about him and his practice because he is ALWAYS busy!

Best dentist in Tooele County!! Love his staff and he is awesome, he doesn't do a bunch of work…read morejust for the money. Only does what's necessary!! We have always been brought back right away and his work is done pretty quickly. Get's you in and out and on your way! Would recommend to anybody!

I am from out of town but we come in the summer. I had a tooth issue that needed to be addressed so…read moremy husband did a search and found PC Dentistry. They were able to fit me in the sane day. Dr Calderwood and his wife were wonderful. The entire office was welcoming, kind, caring and professional. They were very thorough and put my mind at ease. I would not hesistate to recommend them to anyone. Thank you Dr. Calderwood and your team! Was so nice meeting you. We will definitely keep you in mind for dentistry in PC

I recently moved to PC and needed a teeth cleaning--this office is phenomenal. I highly recommend…read moreMallory! She was absolutely amazing: extremely detailed and attentive. The dentist also came in, offered thoughtful recommendations, and presented different options without being pushy, which I really appreciated. Great location, great staff, and an overall outstanding experience. And since I'm not usually a fan of going to the dentist, that says a lot coming from me!