They were GREAT with us. We got a heat pump and they had it installed in two days up and working…read moregreat! It's finally nice and cool in our house, and I can't wait until cool weather to see how the heat works. The first day it was pouring rain and they were in and out of the house getting supplies and not one complaint did we hear from them. Adam was the one who sold it to us and he was very polite and answered all of my questions via email and in person. His son was such a polite young man and is a wonderful asset to the now and one day he's going to run that place, and other adult men did great work. Thank you, we really appreciate your politeness and how hard all three of you worked for those two days. If we have any problems going forward I'll post again.

If I could have given them a negative 10 it would have been entirely too generous. The owner Adam…read morelacks basic customer service. He became defensive and threw a tantrum like a toddler. His company installed a new AC unit 2 years ago but my 75 year old mother with a heart condition was sitting in an 82° house yesterday. I called Peter's to fix our unit. After assessing the problem it was clear Cory W/Kraus did not weld the piping correctly and the Freon leaked out. I contacted Kraus to simply ask if they would send someone over to remove the safety locks so my guy could do the repairs. Adam instantly became defensive & informed me of the $100+ cost to accomplish this 5 min. task. When I agreed to pay his price he then informed me how his schedule was out so far.. blah blah blah. Seriously guy, I have no problem paying you. Just take the 5 min & come over to unlock it so we can be done with this conversation because the health of my mother is worth it. Well, he just got pissed off and hung up on me! My little brother utilized a small screw driver (fit in the cap of the lock) & a point awl (fits in any of the holes) He held them together and turned the lock bolt. Save yourself the headache as well as about 50% cost and call Peter's Heating & AC 217-847-2777. #https://www.petersheatingandair.com/

We had problems with the installation because of past duct work but the technicians worked thru it…read moreand did a great job!! I am very pleased with the results!!.

From the owner: Heating and Cooling, Commercial Refrigeration, Over 50 Years of Combined Experience, Affordable and…read moreReliable. Services: 24-Hour Emergency Service, Free Estimates on New Equipment, Boilers - Residential, Servicing All Brands, Air Conditioning, Geothermal Heating and Cooling, Rheem Dealer, Residential and Commercial, Family Owned and Operated. Brands: Rheem, Luxaire, Tempstar, York, Carrier, KeepRite, Payne.

Technicians are not up to date the the latest technology, industry recommended installation…read moreprocedures or minimum code requirements. Workmanship is below average, proper industry methods for equipment sizing are not used. When confronted, the owners offer no resolution and attempt to blame the problem on the customer. Bottom line - Buyer beware, you get what you pay for. There is a reason most local Commerical and Industrial customers no longer use them. They are not listed by Trane as a supplier on their website They are not a Bryant "Authorized Dealer" They are NOT NATE certified (the gold standard in HVAC for technician training and certification.)

We have used Peters for the 30 years we've lived in Quincy. Whether on our personal home or rental…read moreproperty, we've always received prompt service by professional technicians and charged fair prices. As an example of their service, recently the 30+ year old system in our home failed in the middle of the 94-98-degree heatwave. Called Peters and they looked at everything and presented us with options, essentially patch the old system or replace part or all of it. We opted for a full replacement. They scheduled an install crew for the next day as they had the needed components in stock. The next day the crew arrived at 7:30 am and by 3:00 pm they were headed out the door and we had nice cool air running! We've heard horror stories from several friends who have had terrible experiences with other local HVAC outfits, and while we don't like to see friends have bad luck, it sure makes us appreciate Peters all the more! The other upside to Peters is they're Carrier dealers. In our experience their is simply no equal to Carrier. Quiet, reliable, and fairly priced.

My furnace kept shutting off so I called these guys and brian showed up and found the problem…read morealmost immediately! I would absolutely recommend Peters for your repairs.

Service Tech Jesse from Enderle Heating and AC did a great job servicing my furnace and water…read moreheater. He replaced two parts and did his work quickly and efficiently, and was very personable and knowledgeable. Great company!

Excellent Service, knowledgeable of equipment, installation and industry best practices. Very good…read morepricing and value on premium equipment. No issues with the equipment or installation. I'd use them again and recomemdn them to friends.

We had a new Amana (furnace and A/C) installed after having to replace a circuit board in our 27…read moreyear old Heil system. We have had Jern's out in the past to service our old unit and they were always quick to respond and quick to get us going again. The new unit installation took under 4 hours to complete and was done in a professional manner and the technicians were friendly and well trained. We are pleased with the installation and look forward to many trouble free years.

We needed to have our heater diagnosed and repaired. We called and had a repairman here the next…read moremorning. It turned out that our flame sensor was dirty and needed to be cleaned. Our repair man diagnosed and fixed the problem in about 10 minutes. He was very professional, pleasant, and knowledgeable. Overall, the price was very reasonable, and our repairman gave us some tips for the future. I'll call again next time I need service, but that'll be a while. I'm confident he fixed the problem!