So happy that I decided to take my broken chain to Underwoods fine jewelry. I thought I was about…read moreto pay a lot of money to fix the clasp on my gold necklace and they actually fixed it for free. I will for sure be going back there! Very nice people there as well.

My ring was custom created to my design at Underwood Jewlers even after we moved to San Diego, CA…read more First ring was purchased at Underwood's so we felt safest sending it back for the redesign. Since my parents lived there I had my dad pick the larger dimonds and they did an amazing job with my recreation. I have had to send it back 2 more times for repairs. One was from a fall I took and the other was to fix the bezel settings correctly. I took to a local shop to fix one nd never liked the result. After the second bezel setting was failing, 14 years later we decided to have it fixed correctly. A little hard dealing with it long distance but they understood what I needed and was able to take apart and fix correctly. I even asked them to move up completion a month since we would be in town. No problem at all. Very easy and fun to work with and the quality of their work is the best out there. I would recommend them for all purchases or repairs. Cary was so helpful and Kale caught an error in the first design and fixed it with out me even asking. Would have been hard to explain but since he took it all apart to fix he noticed the detail putting it back together. Even a small detail was caught which confirms their attention to detail is far the best. Thank you and it was pleasure meeting you both.

Good clear explanations, good value. Very efficient help, only charged for services I used.read more

I sold high end jewelry for 17 years and when I walked into Romance Diamond Co. I could tell that…read morethis store knew quality. After speaking to the jeweler there, I realized what a gem this store really was. Romance Diamond Co. is a one stop shop for Jewelry repair, jewelry appraisals and is the only store in northwest Arkansas that sells Tag Heuer which is a great Swiss watch. All of the custom jewelry is done in store which allows them to do it at such a great price. I would highly recommend this store to anyone looking for quality jewelry at a great value. Romance diamond company is a beautiful boutique style jewelry store located in the beautiful, Three Sisters Building , on the corner of 248 W. Dickson St. and Rollston Avenue. There is a parking garage in the back for easy inconvenient parking.

Fantastic jewelry selection. Friendly, welcoming staff. They made my old jewelry like new. Highly…read morerecommend.

I bought a sterling silver necklace for my anniversary at EVM and couldn't be happier with it! The…read moreperson who helped me was so personable and made sure I got exactly what I wanted by looking for a few other options I asked for. She messaged back-and-forth with me until I had all my questions answered. Plus, the store is adorable, I love the luxury resale bags, too!

Brought in a ring to be sized and it was a simple and easy process from start to finish! Having a…read moretrusted partner for something as valuable as jewelry is hard to find and very important. I knew that from the moment Jeremy and the staff took possession of my ring that it would be taken care of as if it was their own. The speed of the service was also incredible. Dropped it off on a Friday and it was ready by the following Wednesday. The price was right in line with what I expected to pay. If you need a trusted jeweler, then this is the place.

Highly Recommend. Very knowledgeable and fair. Will definitely do business with them again.read more

Phenomenal customer service, local, professional, knowledgeable, and highly responsive...but that's…read morejust the tip of the iceberg. Robin not only took care to size accurately, he committed that the work would be completed in less than 24 hours. And if that wasn't enough, he was able to accommodate an expedited delivery on top of his original commitment! My ring is beautiful, and fits just like he sized it! Robin even professionally cleaned and appraised its value at no additional cost. I now have a local go-to professional for all my jewelry needs! I can't recommend highly enough Robin and R3 Jewelry. Thanks, R3!!!

Family owned jewelry store in heart of Bentonville. Found the shop while visiting friend, and Bill…read more& Eric treated me so kindly. In addition to sales, they do appraisals, repair, and re-sizing. Professional service, great hospitality; in fact, there are three generations of jewelers in house. They know their stuff. I made two purchases, and I'm so happy I stopped in! Thanks R3 Jewelry

My experience every time I have gone there is 5 stars plus. They know what they are doing and show…read moreit through the quality and care they put into what you are needing or what you are looking for.

I had such a wonderful experience at Whites Jewelry! I brought in a few of my daughter's necklaces…read morethat had broken chains, and he took the time to look at each one and was able to fix them for me right on the spot. The kindness, care, and customer service were exceptional. It's so refreshing to find a local business that genuinely cares about helping people. I will absolutely be back and highly recommend Whites Jewelry!

This is a multi-generational family-owned establishment. I really like the old man who works here,…read morehe is a frank, no-nonsense straight-shooter. His grandsons are lots of fun to execute upon that same 'nonsense' but they are also highly service-oriented. The Jewelry Box executes repairs (watch batteries, link adjustments) on the spot. The price is competitive. The location is farther (in the mall) than I'd like to trek--but I do it for the value.

Our Mother passed away on Mother's Day. We wanted to have her jewelry cleaned before her service…read more Legacy Jewelry cleaned all of her items at no charge to our family. They were very kind.

I needed a ring repaired. I was greeted by a beautiful Sheltie. Not only was the job done quickly,…read morethe staff was very friendly! Prices were fantastic! Would definitely recommend this place!