My husband has been seeing Dr. Gelinas for many years, but unfortunately, every time we need a prescription refill, there is an issue. It always involves multiple phone calls, and the biggest problem is that the office does not take direct calls--only voicemail. On several occasions, medications have been sent to different pharmacies in different cities, creating even more confusion. Today, after repeated calls failed to resolve anything, I went to the office with my daughter to handle the situation myself. When the doctor asked how I was doing, I told him honestly that I would be doing better if I didn't have to keep wasting time dealing with these ongoing issues. He became very rude. I explained that this was not the first time this had happened, but he blamed CVS Pharmacy, calling them "the worst" and suggesting I switch to a pharmacy in Bethel instead. I told him that I personally have multiple prescriptions with CVS and have never experienced any problems. This seemed to offend him. He then told me that if I didn't like it, my husband should stop coming to his practice. I responded that I would actually be very happy if that happened. At that point, he said he did not like me at all and claimed there had been no issues in the past three years. He then threatened to call the police if I did not leave. My 17-year-old daughter, who was standing next to me, spoke up and said that I had done nothing wrong. The doctor started to respond to her as well but stopped when he realized her age. He then told me that my husband was "fired" as a patient because of me, adding that he liked my husband but disliked me. I told him I had never asked him to like me--only to do his job properly. After this, he went back to his office while I waited for the front desk to contact CVS and clarify the situation yet again. Eventually, when I arrived at the pharmacy, they informed me that the prescription had finally been received. The front desk later told me that the prescription had been "there all along" but somehow overlooked, which makes little sense since everything is handled electronically. I have never experienced such rude and unprofessional behavior, especially from a psychiatrist. The staff at the pharmacy were shocked when I told them what had happened, and they confirmed that they are aware of the recurring issues with this office. We pay out of pocket for these services, as the doctor does not accept insurance, which makes this situation even more frustrating. The front desk staff, many of whom appear to be family members, were also unwelcoming and gave me unfriendly looks. The only reason my husband has stayed with this doctor is because he is uncomfortable starting over and discussing his personal issues with someone new. However, given everything that has happened, it may be time to seriously reconsider that decision. read more