Dan Liberatore and his employees are the best! They help in any way that they can. I had to file…read morea claim for a bathroom leak between walls and they helped even though it was out of their hands. This is the best insurance company around, for price and customer service. I highly advise anyone to give them a call and change insurances. Best move you will make.

Have been with this agency for over 20 years and have always had good service. My most recent…read morecontact was with Dawn in trying to find more affordable yet good coverage. Dawn was great to work with. She patiently spent time working the numbers and going through different options to satisfy my needs. All in all great customer service!

Diane is the absolute best. I called my agent about a recent accident I was in and she is extremely…read morehelpful in making sure I was satisfied with the process and even went out of her way calling different shops and helping me understand what I was hearing. Not only that, she knows what she's talking about when it comes to car modifications and takes the job a lot more personal than I would love thought.

I have had very good service from Rick's agency. They are helpful and friendly. I haven't had any…read moreclaims, but I know I can count on Rick if I need him.

Hi miss Elizabeth is very good on her job, she help me a lot with my insurance and the payments…read more.. she's the best I really recommend...

I called the office from the scene of the accident and got voicemail. I didn't hear back for…read moreseveral hours, and then I was given a phone number to call the claims department. When I called them, I was asked for my claim number, which I was told was supposed to have been given to me by my agent. I did get a follow up call later that day. The other drivers company called me w/i two hours of the accident.

At this point, I definitely would not recommend Cindy Deschamps or her office for insurance…read morecoverage. Allstate automatically added a stranger to our auto insurance simply because this stranger happened to live at one of our old addresses when they received their licence. This is despite the fact that we updated our address with Allstate. The stranger was on our auto insurance for four months before we saw the problem. The Operations Manager, Ashley Head, was only able to have a refund approved for one month. That means we are stuck with paying for someone else's car insurance for three months, a total of $1,485 (approximately $500/month). For some reason this office has been completely incapable of getting anything approved by Allstate, EVEN IF THEIR CLIENTS HAVE WRONGFULLY BEEN BILLED FOR SOMEONE ELSE'S INSURANCE. Apparently, you are in such good hands with Allstate that they will get someone else to pay your bill if they want.

Just run away from these people. If you care for your…read moreloved ones, do not put them in the hands of this group. I was supposed to be a new customer and my previous insurance company failed to provide some needed documentation. So what did they do? Nothing! They just cancelled without ever giving me a courtesy call to work out an easily fixable situation. They ruined my perfect insurance record and now I have a gap in my insurance coverage that is going to impact my future rates with any other insurer. Not only that but I've been driving around without insurance for two months! You do not want this type of customer care. A simple call or email could have fixed this easily. Wouldn't you have called if you cared to retain someones business? Worst of all they say they made multiple attempts to contact me, but that is a outright lie. So do you want anyone who is deceitful representing you and your loved ones?

Outstanding customer service from start to finish! Steven and his staff are very professional and…read morepolite. Steven is very knowledgeable in his profession and very thorough in explaining every detail. My questions never go unanswered. I highly recommend!

From the owner: TX-3160572 The mission of the Steven Garza State Farm office is to provide Schertz and surrounding…read moreGuadalupe, Bexar, and Comal Counties with reliable insurance coverage they can count on. Our office can help with auto insurance, homeowners' insurance, renters' insurance, life insurance, business insurance, financial services, and much more. Stop in and meet with our experienced insurance team to stay covered.

Very professional and friendly. I had a very fast response for an auto claim. Highly recommend…read morethis agency.

How are there only three reviews? How did I not look at this before I signed up with this…read moreparticular location? Don't expect much. Don't move over just because they are offering a great price upfront because you will pay for it the next year. When you ask questions, they are slow to reply and won't really answer your questions as to why they increase. I experienced almost a 20% increase from last year. I expect to see more next year. I called the 800 number today and got all the answers I needed in about five minutes and I've been asking this particular location since May. If you want to go with Allstate either call them directly and ask to be routed to someone at a center or choose a different location. I'm learning my lesson slowly not to go with any insurance company that has an agent. They want commission with no real customer service. It's very transactional. My review is for home insurance only.

*****Editing this review to add that after I wrote this, RBFCU customer service did reach out to me…read moreand were able to refund the NSF fees. They also apologized for the bad customer service and insisted that they would do some coaching with those folks I spoke with. I appreciate them reaching back out. Only leaving 3 stars because I think it is an issue if the customer service department is picking and choosing who they want to refund fees for and can easily see how personal bias might affect this. I do hope they get training in this area. I'm pretty disappointed in RBFCU. I have well-established accounts at other banks including another credit union and have had accounts here for years. I have a very seldom-used business account that had a PayPal issue and ended up with multiple NSF fees before I caught it. Called to see if there was any way (being a well-established customer) we could have the fees waived and was given a quick no before I even finished my story. I know for A FACT they have done courtesy fee waivers before for other acquaintances and was blatantly told that they do not do them ever. Seems like there may be some equity issues here. It's not the first time I've seen this issue at RBFCU. I then go on to ask the "customer service supervisor" if I could have her name and her direct supervisor's name so that I can verify this information. I was told they didn't give last names, email addresses, or basically any other contact information. This is strange because most people have at least a business email address. We had planned on refinancing our home and car with them, but not when they fought me over $29 NSF fees. This will probably be my last straw with this bank. There are too many other options out there for them to treat established customers like this.

This is not a review for one location in general but the overall experience of banking here--one…read morestar and that is because this bank receives my employers paycheck to me usually 24 hours before scheduled pay date. The cons are multiple-- 1. If you need customer service on a weekend, you're on your own until Monday morning. This translates to trying to make a healthcare payment for a premium and it triggers a fraud alert. Don't ask me why a healthcare charge triggers a fraud alert. This isn't Minnesota! Then you try to call the bank because you have zero access to cash via ATM as well due to this fraud alert. Then you have to borrow money to get your prescriptions because well--the fraud alert incident. How to fix this: HIRE a small team of fraud alert staff and customer service employees that are available 24/7 for such incidents. This will win your customers over to know if something happens, you got their back instead of your out of luck for 2 days until we reopen. 2. The wait times for customer service and fraud alerts range from 15-90 minutes. What this tells me is you are not employing enough staff to handle high volumes of inbound calls. No one has 90 minutes to halt their life to wait on hold to speak to fraud alert agents. How to fix this: HIRE more staff and cross trained regular agents to assist with overflow vs being transferred to fraud alert representatives and being told wait times are minimum one hour because they don't handle fraud alerts. What are we supposed to do if we do not have access to our funds? Our feet are put to the fire because we need our funds. 3. Wait times at banks are pitiful. You have agents sitting at their desks chatting while lines are long letting the teller lines move at a snails pace. Why not have them jump in to assist when it's a high volume hour like lunch times or end of day? How to fix this: change banks to one that has exceptional customer service 24/7 even if it's not a credit union.

I was paying way too much for car insurance and that's when a friend told me that Global Green can…read moreget me the best price in town for my auto policy because they search hundreds of plans! I am so glad I gave them a call. Teresa is amazing! She saved me $850 on my auto policy for the entire year! They are rockstars at Global Green, and very prompt and professional; I recommend them with full confidence.

From the owner: Affordable insurance can be a reality! As an independent agency, we represent many companies such…read moreas Travelers, Progressive, Germania, Safeco, and Nationwide just to name a few. With so many choices, it’s easy to see how we can provide you with the most options and the best coverage at a competitive price. Simply request a free quote on your car, home, motorcycle, or business today and let us show you how easy shopping for insurance can be. We write insurance throughout Texas but are locally accessible to San Antonio and the surrounding areas: Garden Ridge, Cibolo, Schertz, Selma, Universal City, Live Oak, Marion and more! Give us a call today!

Had amazing service and consultation with Erin!…read more BPI provided excellence in educating me and helping me find the best insurance premium rates available. My area had a tough time finding home insurance due to high claim rates, but BPI was not only able to find a policy when others could not, but with more coverage and less of a premium. Erin was responsive, and a pleasure to work with.

From the owner: San Antonio, TX : Our goal is to make sure you are properly insured, so when the worst-case…read morescenario occurs you don't have to worry.