Have been with this agency for over 20 years and have always had good service. My most recent…read morecontact was with Dawn in trying to find more affordable yet good coverage. Dawn was great to work with. She patiently spent time working the numbers and going through different options to satisfy my needs. All in all great customer service!

Dan Liberatore and his employees are the best! They help in any way that they can. I had to file…read morea claim for a bathroom leak between walls and they helped even though it was out of their hands. This is the best insurance company around, for price and customer service. I highly advise anyone to give them a call and change insurances. Best move you will make.

Diane is the absolute best. I called my agent about a recent accident I was in and she is extremely…read morehelpful in making sure I was satisfied with the process and even went out of her way calling different shops and helping me understand what I was hearing. Not only that, she knows what she's talking about when it comes to car modifications and takes the job a lot more personal than I would love thought.

I have had very good service from Rick's agency. They are helpful and friendly. I haven't had any…read moreclaims, but I know I can count on Rick if I need him.

Hi miss Elizabeth is very good on her job, she help me a lot with my insurance and the payments…read more.. she's the best I really recommend...

I called the office from the scene of the accident and got voicemail. I didn't hear back for…read moreseveral hours, and then I was given a phone number to call the claims department. When I called them, I was asked for my claim number, which I was told was supposed to have been given to me by my agent. I did get a follow up call later that day. The other drivers company called me w/i two hours of the accident.

At this point, I definitely would not recommend Cindy Deschamps or her office for insurance…read morecoverage. Allstate automatically added a stranger to our auto insurance simply because this stranger happened to live at one of our old addresses when they received their licence. This is despite the fact that we updated our address with Allstate. The stranger was on our auto insurance for four months before we saw the problem. The Operations Manager, Ashley Head, was only able to have a refund approved for one month. That means we are stuck with paying for someone else's car insurance for three months, a total of $1,485 (approximately $500/month). For some reason this office has been completely incapable of getting anything approved by Allstate, EVEN IF THEIR CLIENTS HAVE WRONGFULLY BEEN BILLED FOR SOMEONE ELSE'S INSURANCE. Apparently, you are in such good hands with Allstate that they will get someone else to pay your bill if they want.

Just run away from these people. If you care for your…read moreloved ones, do not put them in the hands of this group. I was supposed to be a new customer and my previous insurance company failed to provide some needed documentation. So what did they do? Nothing! They just cancelled without ever giving me a courtesy call to work out an easily fixable situation. They ruined my perfect insurance record and now I have a gap in my insurance coverage that is going to impact my future rates with any other insurer. Not only that but I've been driving around without insurance for two months! You do not want this type of customer care. A simple call or email could have fixed this easily. Wouldn't you have called if you cared to retain someones business? Worst of all they say they made multiple attempts to contact me, but that is a outright lie. So do you want anyone who is deceitful representing you and your loved ones?

Outstanding customer service from start to finish! Steven and his staff are very professional and…read morepolite. Steven is very knowledgeable in his profession and very thorough in explaining every detail. My questions never go unanswered. I highly recommend!

From the owner: TX-3160572 The mission of the Steven Garza State Farm office is to provide Schertz and surrounding…read moreGuadalupe, Bexar, and Comal Counties with reliable insurance coverage they can count on. Our office can help with auto insurance, homeowners' insurance, renters' insurance, life insurance, business insurance, financial services, and much more. Stop in and meet with our experienced insurance team to stay covered.

Very professional and friendly. I had a very fast response for an auto claim. Highly recommend…read morethis agency.

How are there only three reviews? How did I not look at this before I signed up with this…read moreparticular location? Don't expect much. Don't move over just because they are offering a great price upfront because you will pay for it the next year. When you ask questions, they are slow to reply and won't really answer your questions as to why they increase. I experienced almost a 20% increase from last year. I expect to see more next year. I called the 800 number today and got all the answers I needed in about five minutes and I've been asking this particular location since May. If you want to go with Allstate either call them directly and ask to be routed to someone at a center or choose a different location. I'm learning my lesson slowly not to go with any insurance company that has an agent. They want commission with no real customer service. It's very transactional. My review is for home insurance only.

RBFCU is fine for basic checking, it's borderline comical for Consumer Lending and Mortgages of all…read moretypes. The rates are not the outliers they once were and the service / knowledge level of the average employee in those departments has gotten to be very, very low. They are honestly worse than most of the fly by night online finance vendors nowadays, shame to see them go so far downhill. I would not offer them my future business for any sort of lending product even if their rates were better, it's just not worth it to endure the plethora of poor service and egregious errors.

I have made 5 trips (21.4 mile - 27 mins.) to the branch office, 2-3 times I've been on the phone…read moretrying verify what is needed for an Assumed Name. I have the name with the State of Texas. RBFCU tells me I need a certain form with a stamp. Today RBFCU on the phone, no you need this other form. But cannot verify because not sure if I have the right form. Wants me to email and wait 1/2 days. I am sure that I have already presented this form. The assumed named was created online with the State of Tx. I have more than once asked to talk with somebody else, have been ignored once and now waiting for a call back. I think I have over 12 hours of waiting, on hold, discussions and drivetime. Maybe it's time to find a new bank. TALKED TO A SUPERVISOR AND ALL IS GOOD

I was paying way too much for car insurance and that's when a friend told me that Global Green can…read moreget me the best price in town for my auto policy because they search hundreds of plans! I am so glad I gave them a call. Teresa is amazing! She saved me $850 on my auto policy for the entire year! They are rockstars at Global Green, and very prompt and professional; I recommend them with full confidence.

From the owner: Affordable insurance can be a reality! As an independent agency, we represent many companies such…read moreas Travelers, Progressive, Germania, Safeco, and Nationwide just to name a few. With so many choices, it’s easy to see how we can provide you with the most options and the best coverage at a competitive price. Simply request a free quote on your car, home, motorcycle, or business today and let us show you how easy shopping for insurance can be. We write insurance throughout Texas but are locally accessible to San Antonio and the surrounding areas: Garden Ridge, Cibolo, Schertz, Selma, Universal City, Live Oak, Marion and more! Give us a call today!

Had amazing service and consultation with Erin!…read more BPI provided excellence in educating me and helping me find the best insurance premium rates available. My area had a tough time finding home insurance due to high claim rates, but BPI was not only able to find a policy when others could not, but with more coverage and less of a premium. Erin was responsive, and a pleasure to work with.

From the owner: San Antonio, TX : Our goal is to make sure you are properly insured, so when the worst-case…read morescenario occurs you don't have to worry.