Very poor customer service. I have been with Kevin Sevier for several years and when I've needed to…read morecommunicate with him, such as for policy changes, I've found that he seldom responds to the first email. I have to write several times and put 2nd Request or 3rd Request in the Subject Line to finally get him to respond. But this last time takes the cake. He was supposed to change my homeowner's policy 8 weeks ago and so far, nothing has happened. I've tried contacting him several times and he doesn't reply. Last week I spoke to his office manager who said she would either have call me back on Monday or she would get back to me with resolution of the issue. Monday came and went and it's now Wednesday. If this is the kind of customer service you get when you're trying to upgrade your policy and pay more for it then I can just imagine how bad the service would be if I ever needed to make a claim against one of my policies. I do not recommend this agent at all.

I've been with State Farm in many states over the years and I just recently switched to Kevin…read more They were such a help getting my policy switched over and giving me quotes etc. Sandy has been wonderful to deal with. Highly recommend !

I have been a loyal client for I believe over 15 years I've had 1 speeding ticket over 4 years ago…read more But only 1 in my entire life. My vehicle is 6 yrs old and I notice my last 2 renewals have been increasing each time. I called them once before about this and there reason was because there has been a lot of claims in my area. But then my last renewal my rates are still being raised. I will call them at this point again. But the problem is NO ONE EVER CALLS YOU BACK! Last time I spoke to them I had to call repeatedly and leaves messages for days! State Farm is just not what it use to be. I will be find a new carrier.

We were loyal customers, both home and auto for 10+ years. We had 2 not at fault accidents, and 2…read morespeeding tickets between 3 people in the past 3 years and were just informed all of our home and auto policies are being cancelled. 10 YEARS of collecting our premiums, and our policies just cancelled of the blue. Thanks a lot.

Looking at these reviews they are OLD! So wrong!!…read more I have been looking to change insurance company's and began the search in October 2024 as my home auto and personal property insurance was renewing in March 2025 I reached out to four different companies and this branch of State Farm in Beaufort was one of them! This State Farm came in with extremely competitive pricing and what drew me to switching to them was the Customer Service; from Lexi answering the phone to CANDICE taking care of the quote and writing it up! She listened and made sure I was confident in the quote! Since switching I find there is always someone on the other end of either an email or a phone call! They are patient, responsive, and knowledgeable; key ingredients to a good business foundation! No question is unanswerable or silly! I look forward to a long and continued healthy relationship with the State Farm agency! I believe they have an invested interest in our auto home and personal property

Just before Hurricane Matthew, I called this office to ensure that my insurance was in full effect…read more The office was closed, so my call was forwarded to the national customer service center, which refused to convey my status over the phone. It took more than one week for the Beaufort office to return my call. I can understand that they had to evacuate, but have they heard of call forwarding to a cell phone? If you can't rely on insurance company customer service during a catastrophic storm, what good is it? As soon as I implement new insurance, it'll be adios, State Farm of Beaufort.

My agent did an excellent job in supporting my needs. I had a lot on my plate so she was able to…read moresupport me via phone calls and text. I received top notch service.

Ms Lamas was exceptionally helpful after our accident in eastern Arkansas. We were told it might…read morebe several days for an adjuster to inspect our car. We called her and the adjuster arrived right away. Our thanks to her!

The best office! All of the staff members are friendly, patient and welcoming. I feel very…read morecomfortable and cared about with the Geoff Del Forn State Farm.

From the owner: Here at the Geoff del Forn State Farm office, our mission is to serve people and their families in…read morethe Southeast by managing the risks of their everyday lives, be heroes in times of trouble, and act a catalyst in accomplishing their goals. Whether you need Auto Insurance, Life Insurance, Home Insurance, or Renters Insurance, we are here to work with a servant mindset for our State Farm customers to put your needs and goals first. License #: GA-3180802, FL-W896491, NC-18698614, SC-18698614

Agent Larry R. Morse does not take 'no' for an answer. He has called me, texted me, and emailed me,…read moredespite my clearly stating that I wanted no further contact with him. Hell will freeze over before I use State Farm because of him.

From the owner: Our vision is to be a steadfast choice in providing Insurance and Financial services for the…read moreGeorgia and South Carolina low country. Our goal is to provide Savannah, Chatham, Effingham, Hampton, Jasper, and Beaufort with outstanding integrity and customer service. We want to be an insightful source of auto, homeowners, life, and health insurance. License #: GA-867126, SC-13519058