the craftsmanship is beautiful.The salespersons are knowledgeable and friendly.Would recommend…read moreSwiss Valley Furniture to everyone.

I purchased my dinner table and bedroom furniture from Swiss Valley 20 years ago and I knew what I…read morewas getting, so I returned in March, 2024 for other furniture. I ordered two cherry end tables and a table lazy Susan. When I picked them up, I didn't pay any attention to the end tables because I was in a hurry to get back home. When i arrived home, I removed the end tables and saw that all of the legs at the floor were chipped and damaged. I then took pictures of all eight (8) legs and then called Swiss Valley to make my complaint. I originally spoke with Jacob and explained the situation and was asked to forward the pictures that I took. I was then asked to call back in about 30 minutes to speak with Mindy, but she had to look at the pictures first. I called back and spoke with Mindy and she stated that there was some damage to the legs. After a conversation of about 20 minutes, Mindy stated that that they would replace the two (2) end tables and Swiss valley would call me when they were ready to be picked up. I asked Mindy that since I had to drive approximately 75 miles in on direction to return the damage pieces and pick up mine and return another 75 miles, is there any kind of refund i could get for my travels. She then stated that she could only give a $ 30 in house gift card. I wasn't please about only $ 30, but I agreed to in and will wait their call. On July 01, I received a call from Swiss Valley stating that my furniture was ready. I returned with the damaged end table and closely looked at my new tables. They were in perfect condition. I "swaddled" the tables and left. Things can and do go wrong no matter where you buy stuff, but Swiss Valley was AMAZING by rectifying the problem. I will always recommend them.

Nick is a great guy but the building is falling apart. Ceiling caving in, dirty, weeds everywhere…read moreoutside, gun case glass needs fixed. The place needs a huge overhaul. Nick tries to pay fairly, but selection to purchase can't come close to Fin.

Nick is a great guy. Fair with his offers to buy. It's tough for "mom and pop" Gun stores to…read moresurvive with the larger chains, however Nick has kept it going.

Audrey's Attic in downtown Orrville is having their annual Spring Cleaning the Attic Sale right now…read more- great deals to be found throughout the store. Wonderful florals mixed with antiques and fun old fashioned accessories. Great selection of Willow Tree too. Plus they gift wrap for FREE!

I had a most unfortunate conversation with Audrey a week or so ago. Before I give my thoughts on…read morethat, I'd like to give some of my background. I come from a family that ran their own grocery store in Summit County for over 55 years. We were a small business that could not compete with every large grocery store due to our size. The larger you are, the more products you can buy in bulk, giving the business a price cut. This, in turn, allows the owner to set their inventory at the MSRP (Manufacturer's Suggested Retail Price) so that the owner can turn a profit. We were not able to make a large profit since we were unable to buy in such large quantities. We didn't have the prices that every other grocery store you could shop had. What we DID have was customer service. We listened to our customers and tried to rectify if something was done incorrectly or if they had a product they were unhappy with. We went out of our way to drive groceries to our customers' doors if they were sick or if they were elderly and incapable of shopping themselves. We provided customer service. We may have not been a large corporation, but what we lacked in inexpensively priced items, we made up for in other areas. I understand customer service. I work for a local business that bends over backwards for their clients. I grew up around customer service oriented people. I don't feel that Audrey understands what that means. I have heard stories from co-workers, from friends, from family members. I listened to their stories of discounts that were not given or returns that were hard to complete, but did not judge because I have been a customer of Audrey's since I moved to Wayne County. I have had pleasant experiences with her employees while shopping. She does not offer items that you can't get anywhere else, but her establishment itself is unique. I buy locally, I tried to order something from Audrey before shopping elsewhere. Our conversation was not constructive once she learned that I had been promised a sale percentage by one of her employees. She was unwilling to uphold her employee's offer to me, to uphold that customer service of someone that was representing her business while she was on vacation or to even give me another option in order to keep that business. Audrey came across with a tone that was unprofessional as well as unnecessary. She was determined to let me know that she was the owner, not the employee that was representing Audrey's Attic. The employee, I believe, was trying to make their customer happy as well as keep a sale. Referencing that MSRP, Audrey would not have lost money if she honored the 25% discount her employee said they'd give me, she would have not made as much, but she would have still turned a profit. I can buy these items anywhere else in the world (thanks to the internet). They were not handmade locally by a Wayne County resident. They are not lifesaving items such as a pacemaker or insulin. They are not items that I can't live without. I prefer to decorate my new home with items from local vendors. Unfortunately, my items will not be coming from Audrey. "review" : to consider something in order to make changes in it, study it, or give an opinion about it A review can be based on someone's own experiences. They can be wonderful, they can critique, they can raise awareness. The only thing that would jeopardize Audrey's business is Audrey herself. I encourage anyone to visit her establishment. Have your own experiences, but please know that if your experience is an unprofessional one, you're not alone and don't take her personally. I truly hope that she learns from her experiences with customers and their transactions; that they may not always go smoothly. I hope she tries to make her business a respectable vendor of this community and works on treating everyone that comes through her doors with respect and dignity.

Horrible experience.They will low ball you for your gold,silver and coins basically offering you…read more%30 of what your gold,silver and coins are worth and then become very rude when you do not accept there offer.Went to a different place and was offered 3x as much.

Tim was friendly and knowledgeable. The store was clean and interesting. I was treated with…read morerespect.

Located on the corner of a huge building downtown sits Operation Fandom & Blackbird Records. The…read morelocation is made up of 3 total storefronts plus some upstairs space. They have a wide variety of collectors items as well as things for the average Joe. I thought the prices were fair. They separate a lot of their merchandise by theme which is helpful for a shopper who may feel overwhelmed by all of the inventory. My dad left with several things and felt like he got a good deal for some quality pieces. Staff was very friend and communicative during check out.

We were on the return leg of a somber road trip from Massachusetts to Minnesota and back. We were…read morereturning from working with relatives to clear out my Mother's house after her passing when my wife realized that I needed a pleasant distraction. She suggested that we visit the brand new Weaver Leather store in Millersburg, Ohio. Having previously visited one of their competitor's leather stores in Massachusetts, the Weaver store was a better experience in every way. It had the rich aroma of fine leather, well-organized, wide arrays of leather types, cuts, tools, sample projects, hardware, leather sewing machines and more. I received a great deal of patience and help from a young woman named Elle who answered my many questions with both knowledge and good cheer. I recommend that you stop in to their store if you get a chance to do so. It was an amazing experience!

Wow.... I've been a LONG time customer with weaver for about 15 years. Granted, I'm small. I…read moredidn't place an order with them last year and my account was closed. Now, they want a 'membership fee' of either $200 *to purchase wholesale until Dec 2017, OR $500* BEFORE I place an order. I have no idea what the $500 option gets me. Really weaver?! Just HOW is that able to help a small business survive. Unbelievable.... I'd give you zero stars is given the choice.