Really did NOT love this experience. It might be on the cheaper side (just by a little), but the…read moreexperience was awful. I felt like cattle being rushed from one place to another. First, as soon as you walk in, you're hot with the nail polish alochol smells. It's reasonable to expect a salon to have some of that but not so strong that the second you walk in, that's all you smell. The ventilation must've been off there. Second, got a regular pedicure and the staff immediately got to working on my feet. Very few pleasantries, didn't ask to check on the water temperature. Third, after my polish and top coat was applied (which the top coat was gunky and clumping with my polish - meaning it wasn't fully dried before the top coat was put on!), they escorted me out of my chair and told me to sit in a corner with a fan for my feet. Likely, they needed the chair for another appointment. But they just left me sitting there, I didn't know when I was supposed to leave. Absolutely horrible nail experience. I would not come back.

Went to the one at Lawrence Victoria park great service with Dora cheerful and so efficient !!…read moreSpacious quiet great place to relax with music - always a pleasure

Was in the area for work and needed nails done, looked up a few around the area where I am staying…read moreand came across Soho. Decided to give it a try based on the reviews. I needed a full set of gel nails as went too long with existing. This establishment is a hidden gem. They got me in the same day and delivered exceptional customer service and craftsmanship. Clean, friendly, welcoming, and even helped me find the business when I was called and lost. I received a full set of get nails by Sky, and she delivered exactly what I wanted. She took her time, was meticulous with her work and evem gave a little hand massage. Thank you Soho and sky for delivering aetvice that customers want and deserve. Well done and highly recommended if you are looking for quality work, clean and friendly atmosphere as well as decent pricing. I will be hitting you up next time I am in the area.

I love the result anytime I do my nails here; either pedicure or manicure (nail designs). Thank you…read moreSarah and Jenny!

This salon is a scam -- do NOT go here. I came in with a…read morefriend and was told multiple times that French tips would cost $15 each. After the service, we were charged $200 in cash -- no explanation, no receipt, nothing. When I called to question it, the staff literally changed the price over the phone mid-conversation. Complete bait-and-switch tactics. They refused to give a receipt, clearly trying to avoid taxes and credit card fees, and took advantage of two young women assuming we wouldn't fight back. Unprofessional, shady, and totally unethical. I've already reported them to Ontario's consumer protection authorities and the Better Business Bureau. I highly recommend others do the same. There are plenty of honest nail salons in Toronto -- this is NOT one of them

I need a lower rating then "not good". This has been one of the worst experiences I've had at a…read morenail salon. I went to this establishment for the first time with my mom and got a regular mani-pedi. The lady who did my moms nails took twice as long, while the one who did mine hardly put in the effort to do a good. In fact when she was putting on the nail polish she realized the polish was old/dry and not going on smoothly, so she mixed a nail polish thinner to restore the consistency, but I still noticed the lack of smoothness on my nails and when I brought it to her attention she told me not to worry and that "the topcoat will fix it". While, the nail polish was not fully dry and still shiny I didn't notice the state of the nails until later that evening, only then I realized how bad the quality of the nail polish was. The top coat she used left bumps/bubbles on all my nails (hands and feet). It was the worst mani-pedi Ive ever gotten. I called/texted them to address this issue (the pictures attached here were also sent to them directly) and the only thing they would say is that "we dont guarantee for regular polish". They refused to re-do them or reimburse me despite the fact that they are clearly responsible for the outcome when applying old dried out polish. I would highly suggest to anyone considering this place to NOT GO! There are far better nail salons who have proper customer service and have a bit of business integrity.

Very very unprofessional and one of the worst customer service I have ever seen!…read more I came for acrylic-refill $45. And the guy who was doing my nails kept on paused me and cashing some customers out. The 3rd time he did that I asked him if anyone els can go instead of him, because it was not fair nor professional or respectful to keep on pausing my session like that. He was very rude and asked me to leave if Im not okay with this! I left at the middle of the session! I have never in my life been to such rude and unprofessional situation!

i just got them done, but they literally left a chunk out and it was 50 dollars plus tax and tips…read morefor bio extension. It is really expensive for the quality I got. the customer service sucks too, they are not patient at all and kept on rushing me. really not the best salon.... could definitely go to another place and get them done better and at a cheaper price. Update: after one week, my nail came off. the glue they use is such poor quality, it makes me want to cry. I needed to get it fixed after and I had to pay $6. JUST DONT GO TO THIS PLACE!! i would give a no star if I could.

5 STARS on the service 1 STAR on the cleanliness…read more I've been here now 3 times and gave them plenty of chances....don't think I will return for a 4th visit. I used the washroom today before my appointment and it was really dirty - sink area dirty, floor and no paper towels to dry your hands. Last time I was a little upset about how unkept the technicians station was - didn't look like it had been cleaned for weeks. Now I don't work here but it only takes a couple minutes to clean up after each customer and there should be no reason why it's so dirty. I'm only getting a manicure today and glad it's not a pedicure. There are no mats on the floor or slippers/flip flops to change into to walk on after a pedicure and the floor is filthy from wet books and shoes tracking in debris from outside. Shame because the place is great otherwise. The lady that has done my manicures is just fantastic and I've had a pedicure here last week and she did an awesome job. I just can't get past their housekeeping. That and I made the appt on line yesterday- then they called and said - we need to a move your appt to 11:30 - no problem I said - I got here and 11:20 and have been waiting ever since..it's now 12:15. I'd leave if I had another appointment to go to but I don't. Sadly will not be returning here - Good Luck !

Had a pedicure with Phoenix,She did an amazing and excellent job,She is gentle and did an amazing…read moredesign for me.The salon is clean and the staff are so friendly and welcoming.

I went to Lux to give them a try. I am very picky when it comes to the shape of my nails and not…read moreall nail tech's have the skill to do a proper "soft square" shape. That being said, I had Mia do my nails. I had a "bio gel fill" and "shellac polish" done. Mia was very accommodating, she asked me what I wanted done, and she showed me all the books of nail colors. Her work was very gentle, efficient and precise. She shaped my nails exactly how I told her and I was very pleased when she was done. From start to finish it was a very enjoyable experience. I will definitely be going back to see Mia!

Broke a nail while I was at work so I started looking to see what was in the area that could be…read moregood. Lets be real nail salons are a hit and miss these days. However with the great reviews I was reading on this place I wanted to check it out. Can I just say you definitely need to be patient when going to this location. The parking lot is crazy small.. I was lucky enough to wait a few minutes and get a spot! I walked in (with a thought of being turned down because they were busy *side note yes I had a back up plan) and asked for a refill. The manager just kinda looked at me and then looked through his books and I was fortunate enough, he said I could have a seat (reluctantly). The establishment is small , to me everything just seems really cramped in one. There were a lot of client service staff to accommodate every seat in that place which was really good. I had a woman (she was blonde) and didn't introduce herself. However the work she did with my nails was beautiful. she was extremely precise which I thoroughly enjoy. I chose the colour that she was wearing because I couldn't spot it out in the selection. Bio-Gel Refill - $40 cash ($45 if you use card) Mr. Manager asked me if it was my first time and i replied yes, he then informed me to next time make an appointment because they are an appointment only nail salon. Which is fine if I lived near here and this was my nail salon. However I have a nail salon but I just did not want to head up then back down for what I needed to do. I do promise, if I ever break a nail I will call first. haha.

I've never actually gotten my nails done here, but I was blown away by her kindness and willingness…read moreto help. I had an issue with my appointment at the salon, and while it had nothing to do with her, she went above and beyond to try to assist me. She called the owner on my behalf and even reached out to her own contacts to see if someone could accommodate me. It's rare to find someone so genuinely helpful and professional, especially when they have no obligation to step in. If she puts even half that level of care into her nail services, I can only imagine how amazing she is at her job. I'd highly recommend her to anyone looking for someone who truly cares about their clients!

I have been going to Nail Lab for a while now, started off going because she does some of the…read morecleanest, most realistic hand drawn designs. Now I just regularly go see her for basic manis with simple colours because I can't find anyone else that does them better. Trust me, the quality and integrity of my real nails have also never been better.

DO NOT GO HERE FOR MICROBLADING - Unless you want to be semi-permanently disfigured by Azita. This…read morewoman is a contractor and only shows up on Tuesdays. As a contractor, she has no responsibility towards you as a client. You do NOT get a consultation from her because she does not speak or understand English well, or she pretends not to understand you. It took me over 2 years to get up enough courage to get my eyebrows done. I was shown pictures of Azita's work, but now I have to wonder if those pictures were pirated from other sites which perform microblading. I told her specifically what I wanted for my eyebrows, she snapped back that it was what she would be doing. She proceeded to draw an outline of the shape for my eyebrows. My husband told her that they were uneven. So much for her being a make-up artist. She visibly showed her irritation and proceeded to rub at the outline to fix the shape. Eventually, the outline looked okay and she proceeded to cut my brows. Please understand that someone is cutting into your skin with a blade and it hurts. Your brow areas are red and swollen, so it is difficult right after the procedure to determine how well the job was. As a fair and reasonable person, I waited till the recovery period was over before returning to the spa with my complaint. Please see the picture of my eyebrows. It is clear that Azita did not keep within the outline that she had drawn. My right brow is lower than the left, the left brow has an peaked arch while the right brow has an almost flat curve, both brows are thick and patchy. I get strange stares, and friends and family have asked me what happened. I went to other salons to see if they could fix my eyebrows, and all of them told me that I have to wait till they fade before they will touch them. Dory tried to force me to do a second session with Azita to fix her botched work. But seriously ! Would you want someone who has given you uneven, lopsided caterpillars to have another go at messing up your face ! My husband went with me in the morning to ask for a refund. We got some yarn from Atty about how their debit machine cannot process refunds. She said we would have to return at 5 PM when her daughter Dory will be there to process our refund. I specifically asked her to confirm that she will be refunding the full $1,072.09 that was charged to my credit card. Atty responded 'Yes', but she needs Dory to process the refund. We returned promptly at 5 PM to be told by Dory that she will not give us a refund for the microblading because she had to pay Azita, and Azita will not agree to the refund. So, you decide. Do you want to take a chance with this spa and Azita? It will cost you your looks and your money ! UPDATE to address Dory's Response: Dory, you clearly have no shame or dignity. But that was so obvious last night when you ranted at, threatened, and bullied me for one-hour-and-a-half. Yes, it took one-hour-and-a-half of having to be subjected to your nasty behaviour before you finally refunded a portion of my money for facials that I have not taken. Asking if we had been lied to when you overturned your mother's agreement to give us a full refund is not profanity. We were shocked at your abuse when we returned at 5 PM to get our promised full refund. Even now you try to force me to accept that the terrible work done by Azita is acceptable. Please see the picture of my eyebrows. And NO, I did NOT express that I liked my eyebrows after my procedure. I was in pain and tired; I just wanted to go home to recover. But you and Atty loudly proclaimed how great they were. I was red and swollen at the time, so what were you raving about ! This speaks volume as to the level of standards you find acceptable. Why would I accept any other service from you !! Your salon is empty of clients at most of the times I was there. You are not able to process a refund without calling the credit card company. What other business has that problem !! That probably means that you have a poor rating with the credit card company. Please do continue to argue with me. Let the readers see your lack of professionalism.

Atty Spa is very professional. I had already been there for a massage which was absolutely…read morewonderful. This time I went to get a Shellac Manicure. My cuticles always bleed when others do my nails. Atty did my manicure. She is meticulous and did the most wonderful job. Not only have my cuticles not bled - my nails look wonderful. I asked her to pick a colour for me which looks gorgeous, something I would have never thought to pick for myself. I will certainly go here again - the work they do is top notch. I love the service, and the kindness. It is one of my favourite spas to go to.

Ladies if you're in need of a good wax I would recommend Tatiana! Her station is very clean and she…read moreis very attentive! Shared some tips & tricks also - very helpful!

I went here for brazillian and full legs wax. It was my first time to do brazillian and full legs…read morewax at the salon. I had Rosette and she was nice to me. She tried her best to make me feel relax by telling me that it'll be quick but oh boy, it was painful! I couldn't relax because it was my first time (I was anxious) and it was painful right after she yanked the upper portion of my bush. It was mostly painful because I have so many hairs down there. She didn't trim it & I didn't trim it before meeting her. She didn't ask me to check if she did well or not after my brazillian & full legs. She just told me to pay after I'm done changing. There are still some hairs left. She did wore 1 blue glove (right hand) during the brazillian wax but she didn't wash her hands before the procedure. I paid $85.00 incuding the $10.00 tip. I thanked her for the wax deal. She's a nice lady with 25 years of experience but for me her brazillian techniques are painful and the wax is too hot for my skin threshold. I endured everything, I hope my future brazillian wax will be better than this. I've been told that the first brazillian experience is worst but it'll get better after the 3rd try.

A reasonably priced nail salon in the Richmond Hill area. I got shellac manicure and Judy was super…read morenice and professional! She was super attentive and had so much patience. She recommended the flower pattern and the glitter which made it a little bit more pop. I do have to say that they are not the best at drawing very detailed patterns like small flowers as you can see. However, I think other designs would be better. Will definitely give it another try.

I was looking for a nail place close to me and found TLY. They took me in with an appointment on a…read moreSaturday, I was pleased with the shellac mani. They have a lot of OPI colour choices. Price was decent, and I like how they provide your own buffer and file so you can bring it with you the next time. They also give you a stamp card, on your 10th visit, you can get a $10 discount. I will update my review based on how long the polish lasts.