Very professional, caring, accommodating and friendly Excellent care efficiently provided Dr…read more Volpe is one of a kind I had an emergency situation treated at the connected hospital which required follow-up with Dr Volpe He was on vacation but returned the Sunday I was discharged That evening, Sunday, he called me at home to tell me he had read the records, advised me on diet until I couid see him and assured me I would be fine Who does that?

Those of us who have lived long enough to arrive at the point where we have to submit to medical…read moretests that literally leave us with our pants down and our bottoms up, know the indignities and discomfort of that most anxiety provoking procedure - the colonoscopy. Little can be done to make the preparation and actual event more palatable, but at least it can be simplified and made more humane with understanding of the emotional aspects of the test, and the physical challenges associated with drinking copious amounts of vile tasting fluids, a mandatory clear liquid diet for 36 hours before the operation, and the totally unpleasant process of emptying the lower gastrointestinal tract. Ugh! Gastroenterology Group at St. Mary Medical Center does it as well as possible. They invite you to their office weeks in advance to review the process in detail. Many pages of easy to understand instructions are provided. They record insurance information, and even offer samples of the preparation meds if the patient lacks coverage for this cost. On the designated day, when the effect of starvation and voiding is at max effect, their staff is courteous and compassionate in getting the patient ready for general anesthesia and the procedure itself. Everyone was skilled, patient and trained in low key interaction. From getting into those damn surgical gowns, to setting the intravenous lines in the arm, to nestling the pillow comfortably under the head/neck as you fall asleep, to the gentle wake up back in your personal space with juice and crackers, the flow is smooth and relaxed. That Dr. Barash advised I would likely have to return in five years for another scope almost seemed an afterthought.

Went to have a DOUBLEHEADER procedure with Dr. Kaufman- an Endoscopy and a Colonoscopy at the same…read moretime! Everyone at the center was very nice, & helpful, since I had never been there before, & was totally lost. The procedures went smoothly, and I was in and out of there with no problems. I would recommend Dr. Kaufman and his Gastrointestinal Practice highly.

I received a rote letter from Pennmed. No other contact, no other help, although they said they…read morewould contact. Rote contact and no help from gastroenterology department, as well. Really the worst.

BEST IBD DOC (Gastroenterology Physician)…read more The courtesy and professionalism I received from Dr. Farzana Rashid was first class. I consulted Dr. Rashid after several years of unsuccessful treatment by other doctors. She listens intently to everything I relate, considers all aspects of every symptom, and is tireless in her search for a cause and a successful treatment regimen. Takes her time and very thorough. I am thankful to have found her. I highly recommend her to my family and friends. Dr. Farzana Rashid is the absolute best.

Front office was pleasant and welcoming. Waiting area was clean and comfortable…read more I was called to an exam room shortly after check in. The nurse who got me settled was very pleasant and efficient. The portable patient video screen helped to pass the wait time in the exam room. There are a range of topics and short videos to appeal to a variety of interests. Dr Nack spent adequate time with me. Reviewed and interpreted recent tests. Answered all of my questions. Dr Nack has a warm, patient centered demeanor which has been consistently true over the many years of exams and procedures. Scheduling a procedure was easy. Staff who handle this are efficient and explain patient directions very well. I have and continue to confidently recommend this practice to others.

From the time I walk in the door, everyone is very friendly & accommodating. Ive been Dr. Nack's…read morepatient for quite a few years and trust him completely.

Confidence in Dr. Boynton fulfilled once again. Knowledgeable, caring, clear, and succinct…read more Always a pleasure to work with staff, in person or by phone, as well.

Dr. Blake was extremely attentive engaging and knowledgeable. Definitely going back!!read more

I have just had my second procedure with Dr. Blake and I am very satisfied with my experience. The…read morestaff and wonderful and welcoming, they go above and beyond to ensure your comfort. They also take great care to explain the process and what they are doing so you feel in the know. Dr. Blake is a fantastic physician who treats his patients with care and respect. He performs the procedures and consultations quickly, I was in and out in under 1.5 hours each time.

Absolutely incredible!…read more Dr. Gary Newman was wonderful. I was referred to him because routine testing showed positive. He immediately set my mind at ease. The procedure was over in minutes and totally comfortable. He made sure I felt good before I left, both physically and mentally. They just don't come any better.

(The following is a copy of my Google review). This is INSANITY. They will not answer the phone…read more(4844768390) at this place!! I spoke to a receptionist on 4/5 and was told I'd receive a call back within a few days to schedule a routine procedure. It's 4/19 and I haven't heard from them. They never called so I started attempting to call them last week. I called on 4/15. I sat on hold for over 45 minutes (47 to be exact). I couldn't hold anymore so I hung up. On 4/15 I tried again and sat on hold for 52 minutes. Again, I hung up. Simply to speak to a receptionist to make an appointment for a procedure. You can't make an appointment any other way for the procedure I need. No option on MyChart. I'm on hold AGAIN right now...37 minutes. Edit: wow...after holding for 42 minutes, a phone started to ring and I got excited thinking that finally someone was going to answer. Nope, it rang 6 times, placed back on hold. What is going on at that office??? This is infuriating. Edit again: they returned my call the next day (today 4/21) and I couldn't answer as I was at work. Then they sent a letter to My Chart, they've tried to reach me, they care about my health. To reach out to them at the same # that they don't answer the phone at. I'm done with these people and already have a referral to a different gastroenterologist. Edit 4/26/26: I decided to make one last attempt to call them on 4/21, right after I posted the above edit and was able to get through after holding for 26 minutes. The person I spoke to said that there is some sort of issue with their phone system and that they have no way of knowing how long someone has been on hold before they answer the call. She transferred me to someone else in order to do a pre-procedure screening. That person explained to me that they had no procedure availability at Lankenau until July, if I wanted to schedule with Riddle, I could be seen before July. As I've already waited weeks at this point because of the lack of a return phone call weeks ago and all of my unsuccessful attempts to reach them, I opted for Riddle. I explained to the person at Lankenau that I could only pick up my phone after 3:30. Explained my frustration with their phone situation. She told me that she'd forward my information on to Riddle and would request that they call me on Weds 4/22 3:30-4. I watched my phone for that call on Weds 4/22. No call. On Friday 4/24 at 9:04AM, my phone rang with a call from Lankenau I was at work but answered the call. The person from Lankenau was calling to do the same pre-procedure screening that I was told on 4/21 that Riddle would be calling me to do. I explained to her that I spoke to someone at Lankenau on Tuesday who said they'd forward my info to Riddle, that I'd receive a call from Riddle but that call never came. She apologized, said she was going to reach out to Riddle when we got off the phone and she'd ask them to call me on that day, Fri 4/24 after 3:30. NO PHONE CALL FROM RIDDLE AS PROMISED. Today is 4/26, Sunday. Why is it IMPOSSIBLE to schedule a very common/simple procedure?? They don't answer the phones and when they reach out to you with a letter in MyChart, they ask you to call back the exact same # which leaves one on hold for ridiculous amounts of time. I'll call Riddle tomorrow and if I can't get this resolved, I'm going elsewhere. I took the time to write this review with the hope that Lankenau does something to correct this issue. I can see the other reviews and I see that I'm not the only one experiencing this. The other reviews were written months ago so if there truly is an issue with their phone system, they've had ample time for time to correct it. God forbid someone has a serious issue such as cancer and they can't even reach their provider. I see the response above about contacting a patient advocate...why should someone have to do that over such a simple issue of phones not being answered and outgoing calls not being made as promised?

I am currently on hold to reschedule an appointment. I have been on hold for 50 minutes…read more Yesterday I stupidly pressed one to get a call back so I didn't have to wait on the phone. I was told there was one person ahead and my place in line would be held. I didn't receive a call back until this morning, two and a half hours into their reported work day. Frankly I can't understand how they have a business since you can't make an appointment. Update: I was on hold for two hours. I finally gave up and asked for a call back. I was told there were 76 callers in front of me. YIKES!!

Be advised, if you select this facility do all the checkins in person! The office staff has no…read morefollow through. You may be scheduled but I was left without a time for the procedure which resulted in me not going in. I was told later that a call was made, I didn't receive it. So disappointed.

I have been going here since 2019 after being diagnosed with breast cancer and I went through all…read moremy treatments at this facility. I also went there for MRI's - CAT SCANS I haven't got one negative thing to say from day one everyone I came in contact with treated me like I was the only patient. This place saved my life. From the time I walked in the door to check in till the time I checked out everyone always made me feel like I was the only patient, they really gave me the best care. The Oncology department The Radiation department The girls in the office and even when I would call on the phone about a question I had or if I needed to give the Doctor a message they always called me back with an answer right away.I would recommend this place to everyone I know it's the BEST !! Thank you, Louise Mazz

If you have a true Gastroenterological issue that is of major concern, this is not the place to…read morecall. Appointments are available EIGHT (8) MONTHS from now. Therefore I have to imagine either these people are coming for follow-up appointments or none of these people have serious concerns. If you have a real issue find a practice that can offer care so you don't suffer for eight months.