I would usually give this place a 5 star. That said, your hours on the door are basically a contract with your customers that you will be open during those times. There are obviously some exceptions for emergencies etc. I just tried to get gas on a monday night at 10:52. The door says you close at 11. I spend about $300 a month in fuel alone here. But instead of just honoring your sign I got told you close "at 10:50" as you stood there counting the till. That's $3600 a year in just fuel. That's a sad way to lose customers. If the sign said 10:51 and I'm a minute late I wouldn't complain but it says 11.
Also you can't pay at the pump here because the pump interfaces are ALWAYS BUSTED. i.e. tape over the reader and a glitched out screen. read more