Susette made my 19 yr old son feel so calm, and held a great conversation with him. He said it was…read morethe best dentist visit he has ever had, she made him feel at ease and comfortable. I cannot thank her enough! I could hear the laughing from the waiting room, and he was quick to tell me her name to make sure I gave a good review.

Suzette was a wonderful dental hygienist for my cleaning. Very knowledgeable, respectful and caring…read moreto my needs. She made me feel very comfortable during the appointment and answered every question I asked her. Highly recommend her. 40+ years in the dental field and it shows!

I called to make an appointment and was told by the head dentist that this company did in fact take…read moremy insurance. However I received a call today saying my insurance is out of network and now I owe them almost $200 because THEY told me the wrong information. Needless to say if you plan on scheduling with them I would quadruple check that they actually take your insurance before you get stuck paying out of pocket for something you didn't know you had to pay for.

I been a patient of Smile Makers for about 3 years and I am glad I switched to this dentistry…read more Everyone there is extremely nice and very helpful. I never had a bad experience. My entire family is going to Smile Makers now ! Thankyou to everyone that works there and the hard work that you do to give your patients a beautiful smile!!

I have never had a better experience at a dentist office in my life. The entire staff at Dr…read more Phillips office was absolutely amazing. They were able to squeeeze me in two days in a row and went out of their way to help me anyway possible. Dr. Phillips was so sweet and comforting given my situation. I would recommend them to anybody!

Wonderful and caring Dr. and staff. I know when I see her she'll take good care of me and put me…read moreat ease. Quality work! Highly recommended for anyone needing a root canal. Each visit has been an emergency and she manages to squeeze me in.

My daughter outgrew her pediatric dentist and was told to locate a general dentist to fill some…read morecavities. It was very difficult to find a dentist with good reviews and trust that they would not overkill on filling her cavities. This is a new dentist office. We also found the reviews to be really good, we saw that it was not too far, and it was covered by her insurance. We called and they make a quick appointment. The receptionist on the phone the spent time talking through the options and made me feel very comfortable to have her care there. The day of the appointment we came in and were greeted kindly by the receptionist. He again just went through the steps and the plan of what my daughter needed. We also met with the dentist and he took a lot of time as well to make sure my daughter was comfortable and confident with his plan. I felt like we were in good hands. We only needed two visits to repair the teeth and my daughter hasn't had complaints about the fillings. We are staying with this practice and would recommend it to others. The office was also very clean and comfortable.

After searching for a dentist for the last two years due to my dentist of 25 years passing away…read moresuddenly... I found Dr Shukla who in my opinion may be even better than my previous dentist. He found a rather large cavity and saved the tooth from a root canal & I have no pain or swelling at all. Out of a score from 1 to 10 I give my experience a 10

These guys are (me singing)...FABULOUS!!…read more I've been looking for a new dentist and this office has it all! I can't say enough good things about Dr. Bluestone and his staff. They are absolutely,positively, 200% professional, knowledgeable and caring! I had an emergency and they went above and beyond to help me. I have since then entrusted my care as well as my family's care to Dr Bluestone and his staff. Thank you for all you do from my heart.

I remember this dentist when he was located in the mall. It just so happened I was 10m late for my…read moredental cleaning at my regular dentist and wasn't able to get my teeth cleaned. So I went to Dr. Bluestone in the mall, what can I say I was a kid. He was sure I had two cavities. I got my teeth cleaned and had him fill one tooth. Never went back for the 2nd filling. When I saw my regular dentist I asked if I had any cavities. He looked all around & nope, not a single cavity to be found. I am surprised this guy is still around.

I just want to start by saying how great the staff was. They walked me through everything about my…read moresurgery. Especially Lizzeth who helped me the most by explaining the surgery and everything that came with it. It was an amazing experience!

I want to the office in Plymouth meeting Dr. Kern He is…read moreamazing I know my mouth he numbed it in a matter of minutes my wisdom tooth was out thank you

Fantastic, friendly and knowledgeable staff. My twins had all 4 wisdom teeth pulled and they didn't…read moreeven have the time to get nervous. Highly recommend!

Pottstown Oral & Maxillofacial Surgery Associates, Inc. SHOULD OWN ITS GREED!…read moreOn Tuesday after a few months with a mild toothache I went to see my dentist. He took x rays and told me that the tooth required immediate extraction because of infection rapidly approaching the nerve. He instructed me to find an oral surgeon before the end of the week. New to the area, I called my insurance carrier to help me find a local oral surgeon who could extract my tooth without delay. My insurance identified Paul G Smith (a doctor within Plan) at Pottstown Oral & Maxillofacial Surgery Associates, Inc. in Pottstown PA (1 hour drive from where I lived). I called Pottstown Oral & Maxillofacial Surgery Associates, Inc. and explained the urgency of my condition. I was given an appointment for tooth extraction 1.30 pm on Friday. I was relieved. I offered to email recent X-rays. The receptionist declined. I thought this odd but did not question further. Friday morning after a painful and restless night I called to confirm arrangements. I wanted to make sure there were no loose ends given the urgency of the extraction and also the long travel distance (1 hour each way). This time a different receptionist answered. The woman explained there would be no extraction because my insurance required a prior authorization. This "new information" was never disclosed to me when I made the appointment or when I called my insurance even though I made clear in both conversations the urgency of my condition. The receptionist explained that I would require new x rays and a letter written by the doctor to be sent to my insurance in order to be granted the authorization required. I asked her how long this would take and she continued that it would take 7 to 10 days for me to get extraction. When in a panic I told her that I could not possibly wait that long with the pain I was experiencing and asked what I could do she said that I could keep the appointment and proceed with extraction if I agreed to pay "out of pocket". She would not provide an exact price, specifying only that the procedure would not be less than $775. I was shocked and demoralized. I could not possibly afford to pay "out of pocket". At the same time delay was jeopardizing my health as the infection spread. I ended the conversation indicating I would call my insurance to see if there was a way to speed up the process given the pain and--more importantly--health implications. I called my insurance somewhat upset. I asked why (given the seriousness of my condition) the approval process was not made transparent to me. Insurance stated that there was no Pre-approval requirement for doctors within Plan. The receptionist at Pottstown Oral & Maxillofacial Surgery Associates, Inc. had scapegoated the insurance carrier as a cover up. Insurance was not pleased and suggested I call back Pottstown Oral & Maxillofacial Surgery Associates, Inc. office to let them know that if the office was unclear about the insurance process then the insurance carrier would be happy to explain. Relieved by what I just learned I called back and the same receptionist I had talked to earlier answered the phone. I explained with excitement that no Pre-authorization was required with my Plan. As such Paul G. Smith at Pottstown Oral & Maxillofacial Surgery Associates, Inc. could perform the extraction immediately. I was put on hold. The receptionist returned to the line a minute later. She explained she had moved away from the reception area -I guess so other patients would not hear- she recited the following: "It is the practice's policy to first have an appointment with a patient before scheduling a procedure". Presumably Paul G. Smith at Pottstown Oral & Maxillofacial Surgery Associates, Inc. could take X-rays and proceed immediately based upon findings. For purely profit motives, however, it decided to create two independent insurance billing events. In short, generating more money while putting a patient's health at risk. Is this in keeping with the Hippocratic Oath? All this notwithstanding Pottstown Oral & Maxillofacial Surgery Associates, Inc. knowingly booked an appointment on a false premise that I would have my tooth extracted at my initial appointment. More disturbingly when confronted with this deceit, attempted to cover up its misrepresentation by shifting blame to my insurance carrier. Pottstown Oral & Maxillofacial Surgery Associates, Inc. actions were immoral, unethical and unconscionable. I cancelled my appointment and vowed to share my experience. Before you consider Pottstown Oral & Maxillofacial Surgery Associates, Inc. understand its primary motive is PROFIT. DECEIT, MISREPRESENTATION and LYING are its tactics. Think about it. Unbeknownst to me it would knowingly have me drive for more than 2 hours only to have me wait another week in pain all the while putting my health at risk solely for profit. UNCONSCIONABLE.

Everyone at the front desk said hello. Taken back to the exam room. Staff patiently allowed me to…read moreplace my belonging on another chair. Then she starts in on x-rays and identification of the correct tooth we're working on today. Everything is going well, no rush. In a few minutes Dr K comes in and tells me what has happened (broken crown). It's many years old. I agree to the work that needs to be done. He starts, long procedure but we got through it without a hitch. Got a temporary crown. Then back in two weeks.

Went in for my visit , asked my name then sent me upstairs. Upstairs was confused why I didn't have…read moremy x rays while down stairs . We walked the several flights of stairs to go up to only have to come back down to have the x rays done to go back up stairs