I only wish we'd found John sooner--he would have saved us time, money, and delivered better…read moreresults than we ever expected. Our property backs onto Holyoke State Park, which left us with a dense 10-foot deep wall of seemingly impenetrable brambles. We had started clearing it by hand, but hadn't yet hauled away the debris. John showed up with his "Bramble Eater" and in short order turned the whole mess--roots and all--into mulch and put it back on the cleared area as fill. He even leveled the berm it had created and chewed through a half-dozen old cedar posts and downed tree sections like it was nothing. I can't overstate how impressed I was--not just by the power of his equipment, but by his work ethic on a rainy, muddy day. The "after" photo says it all. The "before" was a tangle of brush and debris that he completely transformed.

Completely fulfilled their end: ontime, safe cutting, thorough cleaning up; very nice to deal with…read more Were good natured when they had to wait for us to pick up their deposit. Highly recommended.

Fair reasonable pricing, experienced team, professional advice, listened intently, very carefull…read moreoperation, thorough cleanup. Wanted to save, but severely trim, tall trees overhanging our house. Their Boom Truck extends perhaps 80 ft. It reached over our garage to get to those limbs. Great job. Jack OB Pittsfield

I have contracted fora variety of services, including tree removal, trimming, stump removal,…read moreclearing, excavation, and I must say that all the services has been truly excellent if not superb. I have appreciated their expertise and judgement, partnering on the decisions on which trees to take down or which ones to trim. They have cleared trees and landscaped areas of my property, transforming them from scrub land to beautiful spaces, significantly inproving the value of the property as a whole. The team works extremely hard and they clean up after their work as though they are cleaning their own property. That kind of pride in the work is often hard to find. I plan to use them for some hardscaping with fieldstone on my own property, and look forward to the continued collaboration with Berkshire Tree Service.

I have heritage lawn care for the past 5 years and my lawn looks amazing! The workers are…read morerespectful and always answer my questions. The owners really know how to run a business. I know that if I don't take the initiative to water like your supposed to then it won't work, since we are in a drought. Some people don't listen to what they tell you but obviously they have the knowledge and licenses to prove what they're saying. I would recommend using them.

Colin and his team transformed my yard! We asked him to…read moreinstall a garden bed in the front and side of the yard and add a raised herb garden. Colin and his team did a beautiful job and was priced very reasonable. I am very satisfied and my yard looks amazing! These photos do not do justice!

Gave me a huge estimate for sanding and staining my dried out porch. Found someone else locally…read morewho is providing the services needed for about 75% less. Overpriced!!! Tried to take advantage of me financially. Wanted to charge me $1400-$1800 for the jobs.

Used Scott's company to remove and prune trees that could potentially impact the house. He was…read moresuper responsive, showed up almost immediately for an on the spot estimate, and then arranged his schedule to meet our timeline. Worked very efficiently, chipped and removed wood, and left the yard in great condition. Scott amended the work on the spot to add some pruning recommended by the insurance inspector. Pricing was very competitive for the amount of work performed & I would recommend his company without reservation. Will definitely call again if need arises!

Don't waste your time calling these people. They don't answer the phone and don't return calls (I…read moreleft a msg with their answering service at least a month ago). I've heard that they only want to do huge, lucrative jobs where they'll be paid by insurance, which would not be the case for me.

FRAUD! This co. committed Fraud to me. THEY R IN CLOTHES! I can provide copies of papers to…read moreeveryone that asks! ‍ I NEED A LAWYER! ‍ The manager Deborah bullied me. They packed my contents & NEVER cleaned soot off of 95% off of anything. Broke many items. 4 of their employees saw this. The inside of the house was left with soot webs on ceiling, walls & contents. They moved my contents in front of vents to cover filthy floor verse clening them. Their employee left a flashlight in my furnace. The house filled with smoke, almost 40 min. I was left homeless. Catamount REFUSED to put me, a DISABLED lady in a hotel. Dan, (owner) refused to file an insurance claim. He promised to take care of it. LIES He seems so nice. Fooled me! wouldn't clean my dirty covered clothes, blankets or replace filthy food. I had to sleep on a bench & chair. I BEGGED FOR HELP. I have ALL of this conversation in text & will show anyone that asks! I told Deborah NOT to pack my TENS of THOUSANDS of $$$$ worth of Jewelry. She did anyway! I told her NOT to pack specific rooms unless I was on video with her. She did it anyway. She also went through ALL of my personal drawers, cabinets & properly without my consent. Being disabled, I wasn't able to get there 2 days. I feel violated. This is in text, proving what I'm saying. It's not ok. U see, she wanted to pack quick when I wasn't there so she didn't have to clean. Everything was thrown in boxes. Nothing was wrapped. They kept blowing me off for other jobs.i didn't matter. It took them FIFTEEN MONTHS to finish my house. I had to pay rent & utilities over there & couldn't live there because after they finally cleaned up the flashlight incident, Deborah had packed every. Heavy boxes 5 feet high! I couldn't get those down. The pain of sleeping on a bench with my disability was excruciating. I would cry to the manager Deborah. Beg for accommodations. I would have taken an air mattress. They offered NOTHING & though this was their fault from the flashlight. I was living there fine with the soot. If Catamount filled an insurance claim, I would have been taken care of immediately. Are you ready for the kicker? Then, someone, NOT ME, FRADULENTLY SIGNED MY NAME on the completion forms. He was granted over $9,440 of my $20,000 insurance money. The adjuster Steve Mendrek allowed the claim to go through WITHOUT my initials on this bogus form. Plus it was so obviously a fraudulent signature. I believe Steve let I go through before he even had this fake completion form! Dan put fake dated of forms. Luckily, I have texts from Dan proving otherwise. When I told Dan (owner) he needed to clean the basement & rethink the $$$ amount of my money he took or I'm going to social media & BBB, He told me he did clean everything & to not threaten him! I said "I would never threaten you. I have over 200 photos, videos & boxes of my contents with soot on them. It speaks for itself. Plus broken items. 4 of ur employees can attest to how my house & contents was still covered in soot. I'm simply asking for you to rethink that number. You are taking HALF of my Insurance $$$." He was rude again. That was it. I've been so stressed. I landed in the hospital 3 times. Also had 2 see a therapist for the first time in my life. I've had panic attacks. Chest pains. Pain on the upper rt side of my head causing a short bout of the right side of my face to droop. Please contact me if Catamount Response has also done you wrong. I'm a Christian woman & only want what's right. I for justice. God is on my side. I've posted some random texts & pics that will corroborate my review. The boxes that look full of junk, is how my contents were packed under Debs watch. CHECK this out!!!! DEB leaves a vmail that she's sending guys to moms for me to sign off on that house. Even though I hadn't seen it.WE donknow if it's clean." Deb screams I SAY IT IS! I held out for abt 3 wks for Dan to come to that house & see those boxes. He came, yelled & Scared me. Then wrapped boxes in lvng rm only. My bedroom & upstairs rooms were never addressed. When I saw them, everything had soot on it. In the end, on 3/24/23 Dan sent a Payment form for me to sign, where he will get paid directly. I did. However that was the only form. He stopped communicating with me practically immediately. Certainly stopped doing any & everything he had agreed to do for this JOB. Then as I said earlier, fraudulently took almost HALF of my Insurance monies. It's in the air if my Google review on Catamount Response has been somehow removed or not. I know Yelp will keep it up! WANT A REAL EYE OPENER?! Catamount Response isn't listed anywhere as a company that handles Soot removal. Isn't that Quite interesting! These are some shady mofos!!! With Daniel Kenney owning it. Just my opinion based on this experience.

Most flaky and unprofessional roofer we dealt with…read more First said that he could get a quote done a few days later and that he would call me. He never called. When I called a few days later, he said he would call back that afternoon. He never called. When I called the next day, he got an attitude and just said "what's the hurry?" Our roof is leaking Chris! Then he decided it would be a good time to tell me he can't do any work for three months. He had an entitled attitude during every interaction. I would recommend going with a more reputable and professional roofer.

Chris and his team were excellent! He responded to my first call within the day; scheduled an…read moreappointment to provide an estimate within 48 hours, and then did so within a day or two. Provided all the samples we wanted. Offered best installation ideas. Materials were ordered and delivered exactly as he described. Foliage and flowers were protected. The job took a day and a half. Lots of matter strewn during the installation, but EVERYTHING was cleaned up thoroughly, both days! The total bill was the exact price contained in the estimate. The roof is beautiful. I can't recommend him more highly.

Overpriced. Had 7 guys in yard at some stage and one person working on porch. Was shafted by them…read moreand I don't understand how they can charge prices for mediocre work that they do. Discovered recently that they used "inside wood" not outside wood for railings on porch. They just used 4x2 and did even try to replicate the original railing. I had a very experienced carpenter fix ALL my railings (and replicate) for over 1K less.

Worked with a great team at AC Wood. Huge job - total gut of 3,000 square foot house. Everything…read morecame out great. for a job this large, there are always problems but i was impressed at how any issues were dealt with. Adam (the owner) stopped by and checked in and Tom and Billy were great on site. there backoffice guys like Tim and James were great with all the baloney that happens behind the scenes or dumb stuff like setting up the electronics. Very happy with the subs they picked and their on site guys were very courteous and conscientous. Sometimes they would suggest things I hadn't thought of that would make it look better. Would absolutely use them again.