Arrived early but unfortunately room wasn't ready so got offered a beverage which was free of…read morecharge, which was very nice. Found staff friendly and helpful, they told us about the big firework display that was being put on at Riva, the next town along, I case we wanted to go watch, as it turned out we could see them from our bedroom window, which was nice. Room was large and airy with a lovely view of the lake, bed was comfortable. There is a kettle in the room but no tea, coffee, milk, sugar, cups or spoons, so was left wondering what is was actually for?? Bathroom had a nice shower, hairdryer and lovely toiletries. Breakfast was a bit of a scram but there was quite a selection to choose from and what I ate was nice, there is even a pancake machine, with one press of a button and a couple of minutes later you have two lovely little pancakes, very impressed, would like one at home! On the whole I would recommend this hotel, it's not right in the centre but it's a couple of minute walk from the lake ferry pick up, which is handy and only about a 5 minute walk into town.