What a pleasant, painless experience! I had four tires that needed changing and previously got an…read moreexpensive, somewhat grumpy quote from another center in the area. When I called Discount Tire for another quote, Hayden answered the phone and spent several minutes walking you through my options, including things to consider like tire quality and price points. They ended up giving me a quote that was nearly half what the other Center was quoting me, plus for a good quality set of tires! They scheduled an appointment for me fairly quickly and on appointment day, I had some other errands to run so I wanted to stop by early to drop off my car. They said it was no problem at all and I swung by, dropped off my car with the incredibly friendly Tony, and received a phone call about 90 minutes later informing me my car was ready. Everything was in great shape and I'm pleasantly surprised by how smooth this experience was! Highly recommend if you need great service and efficiency.

I've been going here for years because they always have fair prices, are honest, and put in the…read moreextra effort to make me feel appreciated as a customer. Today's experience was no different. I got a nail in my tire, so I took the car in to get a patch. Walked in and an hour later the tire was fixed. The best part? No charge. The next time I need new tires, well, I was already going to buy them here, but now I'll feel even better about that decision! Thank you, Discount Tire Centers, for making my crappy start to the day end up better. You've got a customer for life.

We called the place and they told us the tire will be available in the store in one and a half…read morehour. About one hour later they called and we drove out there right away. They changed our tire in ten minutes and everything is good. This place has been pretty efficient since we went there. A+

Imagine getting off of a graveyard shift from work, you finish your shift and wall to you car only…read moreto find that you have a flat and have to change that flat tire after a hard day at work. exactly what happened to me. Took my car here once they opened. No one was there so early. Gave them a run down of what happened. Froyd let me know that he would check of it was repairable if not a decent used tire would be like $65. In the blink of an eye he had my tire repaired, placed back on my vehicle checked air and everything. Paid and done. the whole thing took 20 minutes at the most. even jacked up my vehicle with my daughter in the car. these guys are awesome!!!! their customer service was on point!!! their services were that of a business with a sense of urgency!!! I recommend you bring your car here if you need anything involving tires. repair cost me $25. in and out in no time. I will definitely be coming back here with my other vehicle when i need to.. wish i could give 10 stars cuz honestly these guys were ready to go!!!!! suited and booted!!! thank you gentlemen!! i hope this review brings you more customers in need!!!!!

I was looking for a tire store that was open on Sundays and this one came up…read more I arrived right when they opened, so I was the first and only one there and was helped immediately. When I had my car serviced at my dealership, they said I had 2 tires with low tread, but suggested I go to a different store to get them cheaper. Here, one of the employees checked the treads, confirmed that at least one of them definitely needed to be changed and suggested that the others were nearing the time that they had to be changed as well. Since they were having a deal for 3 tires and I didn't want to come back in a few months, I just had all 4 tires changed. I read another reviewer say that there were shops nearby you could look around at, so instead of waiting in the waiting room, I chose to go out and wander. I'm glad I did because at the end of the block is 5 Points Park, so I just spent the next 1.5 hours sitting on the grass on my phone enjoying nature and the weather until I got a text back saying my car was ready. It came to $500 for 4 tires plus $100 for alignment which I was told is sometimes needed when the tires are changed. It's still a lot to pay for, but when I looked it up, those prices were reasonable and anything having to do with car repairs is going to cost a lot anyway. Overall, I was satisfied with the quickness in which I was helped and the honesty and reasonableness of the repairs and costs for them.

This is not my home American Tire Depot. I had to stop at this location to get air in my tires. I…read morepulled up and was greeted right away. I was in and out in minutes. I completely trust American Tire depot.

Always a 5 star! Been going there since it was Western Tire. They stand by years of old school…read moreservice (honest, professional service).

Best in the biz! Love coming here! Always coming for their great service, great pricing and did I…read moremention great service. Super friendly team! They got my new tires on quickly and look forward to the rotation service in 5k miles!

Amazing customer service. I was helped promptly with my Tire issue and I was on my way. thank you…read moreHarry and Frank.

2 minute Read; On…read more01/23/2026, I called "TIRE PROS" and Harry answered. I told him I needed a low-profile tire. Harry asked me questions (he needed), to help me out. While he was asking his questions and I answered, Harry was busy in his computer (I could hear him typing on the keyboard). Turns out that he was navigating his suppliers to see where he could get my odd-sized low-profile tire. I thought that was very efficient of Harry, don't you?! Well, anyway, he said he could get one as soon as today. He told me the cost of the tire, plus instillation. I was expecting at least $375 for the, but when he gave the total cost ... I was jumping for joy! All of this was happening in the morning. I accepted the price and told Harry that AAA would tow my car over to his shop. I hung up with Harry and called Triple A. Within 1/2 an hour, AAA tow truck came, loaded my car and drove it over to Burbank Tire Pros. The tow truck Driver, Alejandro, called me to let me know my car was delivered. All this was in the A.M. By now, it was about 3 P.M. and Harry called me. My car was ready. I couldn't believe it was ready. I wound up getting to the tire shop about 4 p.m. I met Harry, and all went super-well. I'm a customer for life. Please don't hesitate to patronize Tire Pros. Tell them Pelos Parados sent you!

So I had heard about all the mixed reviews for the Tire Center and was definitely apprehensive, but…read moreI needed tires and as a Costco member I decided to do it. I placed my tire order through the Costco app and scheduled the installation for about a week or so later. Day of, I got there about an hour before they opened, as my appointment was for when they opened at 10a, and there was already a line about eight people deep. They opened early, around 9a, and by the time I got up to the counter to check in, about 9:15a, the man said he couldn't check me in and to come back when it was time for my scheduled appointment at 10. Seemed odd since they were taking walk in's, but I waited outside until about 9:45a and then got back in line figuring it would be about 10 by the time I would be at the front of the ever growing line. Finally got to the counter around 9:50a, and he checked me in, said it would be between 1 to 2 hours. I strolled through Costco for one hour and then got a text that my car was ready. I went back inside the Tire Center, but the guy was on the phone with a customer, but he motioned to go pickup my car around the side. I walked around, didn't see any area to get my car, and finally noticed my car parked outside in a space. I awkwardly walked up to the mechanics in the bay and asked where my keys were, and one guy asked for which car. I pointed to my car, he yelled at some guys and one came out with my keys. Overall, they ordered the right tires and installed them perfectly. No issues with the actual service. The customer service was... odd. Not bad, just not intuitive, or personable. Retrieving your car after service was the strangest part. Is there no system set up for this? Anyway, that's how it went, hope this helps someone else.

Costco may have good prices, but dealing with the service people is a hassle. I purchased four new…read moretires, but they did not tell me that my shocks were leaking when they installed them. The new tires were affected by the shocks one of which required replacement. I had a warranty, but it doesn't seem to cover very much normal road damage. Basically I'll have to buy a new tire, and because I let my membership run out, I'd have to pay $65 extra before they'll even look at it. You get what you pay for. Next time I will work with American Tire Depot. They will match Costco prices and offer so much better service in Burbank.

Had a slow leak on a tire and needed to get to the nearest tire shop and this was the closest one…read more When we got here, it looked really busy cause it was after 10AM on a Saturday morning. I registered for service and had to wait 15 minutes to get someone to look at the car. The nice gentleman that came to us is named Antonio. Looked at all the tires and assessed the leaking tire. It was a screw in between the 2nd and 3rd tread so it really was only a patch job. But because our tires looked old, there was a concern that it may not be "repairable" and might necessitate a replacement so I was told to choose a tire in case it came to that. I told him I'm sure it's just a patch job but I chose one cause I didn't have a choice. Because of liability, if the tire was deemed unsafe they will not put it back on and the replacement becomes a must. I also asked to have air put in our spare because the TPMS was lit on the dash prior to the leaking tire. He told us it would about 2 hours before they could get to work on our car but it wouldn't take long once they got to it. My son was getting Hangry so I had to find somewhere he could get something to eat. After a while I got worried cause I haven't received a call and it was approaching 2 hours already so we headed back. When I got to the car I was surprised to see that a new tire was installed on the car without consulting with me. I went back in line at the counter and Antonio explained that something happened during the removal of the tire and it got damaged. Because it was their fault, they replaced the tire at no cost to me. I thought I still had some service charges for looking at our spare but he said they took care of that as well at no cost to me. Talk about taking accountability on behalf of the customer. Antonio was very cordial and professional about the whole thing. I really appreciate the service quality I received that when the time comes to replace 4 tires, we will get it from Antonio. Thank you so much!

Love this location because of Rich! He is always calm and cool, efficient, an excellent listener…read more He gets the job done in such a timely fashion, and he remembers me from a year ago! Whoah, wow. I always feel safe on the road because of the four week warranty protection plan and I truly appreciated his recommendations on which tires to buy. Thank you, Rich!!!!!!! ALSO, Isaiah!!!! His communication skills are also impeccable. He kept me updated on when my car was next since I didn't make a prior appointment. He fixed my tire and loves what he does for a living, he loves cars! Massive thanks to you, Isaiah!!!!!

My husband recently found this place because they are open on Sundays, and they've become our go-to…read morefor oil changes and basic car maintenance. Greg is always professional, friendly, honest, and fair. He will tell us exactly what he recommends for our cars right now and what can wait... I never get the impression that he tries to squeeze any profits. I recently purchased 4 new tires here and they gave me an even better sale deal than I was aware of coming in. They've told me about upcoming tire sales in advance, too. Their oil changes do cost a little more than Walmart or Jiffy Lube, but I trust them more and they seem to really pay attention to details with my car and never try to upsell anything I don't need. I'd highly recommend coming here. It's a chain but has a friendly small-town feel. You can drop off your car and walk around to the cute Magnolia shops while you wait! Make sure to call ahead because they do get busy and fill up on Sundays if you try to show up too late in the day.

I had a minor hit and run accident that broke off my front license plate. Luckily Mountain View is…read moreopen on Sunday! My daughter and I drive there and were expecting a long wait, but the gentleman at the front desk fixed it himself and got us out super fast! I can't say thank you enough. I was a bit shaken even though it was a minor incident and I am very grateful for his kindness. I will return for any auto needs!

I've been here multiple times for maintenance and repairs, and love it here. Affordable, efficient,…read moreand staff are friendly. For services like oil change and brake inspection/repairs, I highly recommend making an appointment online. They also applied coupons/deals to my repair costs without me notifying them!! I can't recommend them enough.

I arrived at 10:00 till 2:00 for a 2:00 appointment to have my oil changed and tires rotated. It…read moretook them till 3:30 to release my vehicle. And then of course, there was the usual upsell at the end. Not a good place to go if you are trying to get in and out efficiently.

I called 6 or 7 tire shops to get quotes on replacing 4 tires w/alignment. Frank at Mountain view…read moretire was the only one that answered the phone professionally and gave me the "we value our customers" vibe. The quote he gave me over the phone was what I paid, and he never tried to upsell me. The shop overall is well staffed and the turnaround time for my job was only 1 1/2 hours.

They make you schedule an appointment for no reason they are still going to have to waiting like if…read moreyou walk it I recommend going to another place that's more personal on time with there appointment