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    Gamers' Palace Comics and Games

    5.0 (1 review)
    Open 9:00 am - 5:30 pm

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    EntertainMART

    EntertainMART

    2.1(7 reviews)
    53.1 mi
    $$

    Had a terrible experience, prices are outrageous for what you get. Used stuff matching price of…read morenew. An I've never felt more rushed, the service was not very kind. I miss the old Hastings.

    DONT SHOP HERE!!!!…read more Olha at the zona rosa vintage stock is a muy mal human being. In case she's not wearing her name tag, She's a short dumpy girl with glasses. She tried to convince me that a collectible was complete in box when it was visibly showing slots for parts that were empty. She told me those are for the parts on the figure and i took her at her word. I felt at-ease when she told me I had 30 days to return it for a full refund. I asked if I could return it to the entertainmart in Saint Joseph (also a joke of a business) because I live an hour north of here. She said yes! After some online research I see the figure is indeed missing parts. 6 in total. I called the Saint Joseph Entertainmart to make sure what Olha told me was correct. She verified and told me to bring them in. I was greeted by a guy that told me to head to register 1 for my refund. I went to register 1 and was next in line when the cashier just walked out of the store without saying anything to me. Not hold on, excuse me, NOTHING! Then after 10 minutes the guy walks in and says the district manager told him I cannot return the items because they are used. One was brand-new according to vintage stock and the other was used. They told me I could take them back to zona rosa and get my refund. How convenient! I'm at work so I ask my wife to take them back for me. The guy working the counter immediately said, "didn't the Sain't joseph store already tell you No on this return". My wife said, "actually the saint joseph store said to bring them back here." When asked by the male worker why Olha told me I could return these items she exclaimed, "I never said that!" They basically told my wife tough luck and have a nice day. To sum it up, Not only are the employees at these stores untrained. They are also liars with terrible customer service skills. They reserve the right to refuse a return, even if it's a legit return, as they see fit. The manager has the final say on a case by case basis according to their online website, which is full of grammatical and spelling errors which adds to the sketch of this business. Olha, learn what your store policy is, don't blurt stuff out of your mouth if it isn't true. While we're on the subject of truth, when asked if you said something that you definitely said, be an adult an own up to it. Don't lie a second time to avoid accountability

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    EntertainMART - Huge selection of CDs, Vinyl Records, DVDs, Blu-Rays, Comic Books, Video Games and more!

    Huge selection of CDs, Vinyl Records, DVDs, Blu-Rays, Comic Books, Video Games and more!

    EntertainMART - Tons and tons of good, old-fashioned paper books

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    Tons and tons of good, old-fashioned paper books

    Gamers' Palace Comics and Games - videogamestores - Updated May 2026

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