This place is very clean and well maintained with lots of area for the dogs to walk and play. The…read morecats also have an area to play. We have volunteered her and it would not work without them. The human society does a wonderful job helping the animals

I went there to get a dog and was so excited, I had lost my pet and needed to feel the void. I…read morefound one and we did the visit and my husband and I wanted to visit and told them we would let them know. I looked at the site everyday and looking at the girl we wanted, she was still there so I called and said we decided to take her. Well that was a deal she had appointments and I would have to wait to see if any of them wanted her??? I just said we will take her, you would think if we made a scheduled visit and then wanted to talk about it they would think we were for sure on taken her. You have a visit and I do not know if we said something that made them think we were not qualified. Well to make a long story short there were more visits for this pet (she was very timid). To put her through this broke my heart. I called the second day and told them please let me take her....nope she has more visits. I would have to get on the schedule and I said put me on the schedule which I told them on the first call. I had my friend call and she got on the schedule to make a visit and I still was waiting...well she did get adopted, my heart broke. I was so disappointed and still can not believe with all the pets they have there and beg people to come look and then not let us take her due to people wanting to see her..unreal. We did find our girl at the Spearfish shelter. I would not go back their rules are ridiculous. I had referrals from the vet and animal shelter in Lead which they did not even call to verify..so disappointing.

We found a stray chocolate lab near the freeway. A local police officer escorted us to the Humane…read moreSociety and the officer and staff at this facility took care of everything. They clearly care about the animals and they run a very caring and professional facility. Good job!

I love what they are doing at Western Hills Humane Society and support them 100%. They are very…read moreserious about taking care of the animals in their shelter and make every effort to place animals in appropriate home situations. They did us a huge favor when we needed to find a new home for our dog. I highly recommend them!

I used to like PetSmart. But we recently were sent an autoship order without receiving prior…read morenotification to adjust the order or edit it if needed. The the order was shipped from our hometown in western SD to Osseo, Mn then to Denver then back to our hometown. (Very stupid Shipping Logistics) Unfortunately we were away for a few months and had a forwarding on our mail. The carton was then forwarded to where we are staying and ended up costing us an extra $30 in Shipping Fees. Very unhappy with their autoship practice. Had they sent an email to give me a heads up (like all other companies, where we have autoship, do) that this was going to be sent out, I would have adjust the order and changed the delivery address. But because of their lack of customer service I got stung. So much for free shipping. This won't happen again as I will no longer do business with PetSmart, who utilizes deceptive business practices.

Amazing groomers! We had Mallory groom our kids are she was fast and so nice, also the prices are…read moresuper affordable