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    Galpin Aston Martin

    4.0 (26 reviews)
    Closed 8:30 am - 8:00 pm
    Updated over 3 months ago

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    Gorgeous Vantages.
    Steph H.

    So incredibly happy with the experience we had purchasing our new Aston Martin here. John Diggs was our sales associate and he was one of the best sales guys we have ever dealt with. Down to earth, so nice & had a great attitude/demeanor. Also, the brand manager Ivan was so cool. We ended up talking to him a lot & learning so many interesting facts about the brand we didn't know. They actually put our new car inside the "vault" and gave us the true grand reveal. It was special and such a nice touch for my husband & I. Usually going to a dealership to purchase a new car can be a bit cringeworthy. But not here. We were in no rush to leave because the overall vibe & experience was really enjoyable. I would definitely recommend Galpin Aston. We absolutely love our car & will return to them in the future for other luxury car purchases.

    AVOID They obviously appreciate good reviews here....they don't appreciate and avoid customers that express issues whether expressed in writing to them or on the phone....The leasing experience with Galpin Aston Martin was a good experience. The service experience was terrible. A problem persisted with the car that required replacement parts specifically the entire dashboard leather panels were detaching for the dashboard and bending in different directions revealing what was beneath the leather, it required 3 leather panels....the excuses ranged from they are on order and delayed to we received 2 of the 3 panels to we received the 3rd panel but its incorrect ...this took up to most of a year of delays excuses until finally they could not offer an eta of the correct 3 panels as of August 22 and my lease term was until February 23. They could not offer any date between August 22 and February 23 This was a manufacturer problem but Galpin represents the manufacturer. A year of this issue and I was the one always having to followup. This does not meet the expectation when leasing a luxury vehicle. I demanded to turn the vehicle in early ending the lease no penalty and no additional payments....I was deferred to a person I hope no one should have to deal with Janice Bird she is more concerned with leasing cars than addressing a problem, explaining what they can and can't do and clearly did not listen or comprehend the issue and my dissatisfaction. She is unprofessional, does not return phone calls or emails, and my complaints about this fell on deaf ears by others. Not one person involved in Galpin management or ownership addressed the issue of the car nor addressed the issues that ensued when I turned the car in several months early. Literally not a phone call or an email from anyone, but Janice Bird. That was their idea of a response and resolution. As a two time Aston Martin owner i have had a great experience with another LA Aston Martin dealer. Do your research there are more competent, responsive and caring dealers in terms of management and owners. I have had many cars and never experienced such a hands off management in dealing with an issue. The only person I had making an effort was Gary Kessler, but he was not in a decision making role, he communicated my concerns to others but no one took the time or initiative to followup with me directly. They care about selling and leasing cars thats it....from my experience they behave as if thats where their "responsibility" ends....if you have an issue with your car that is not easily rectified with unreasonable delays... and are an unhappy customer in how the matter is handled its all down hill from there....the best companies have issues, its how they resolve those issues that make them among the best....if you choose Galpin and have an issue of any kind that requires pro active management or ownership...good luck...After the parts department informed me after almost a year they are unable to give me a date they expect the replacement panels With all the red flags of this problem with service department and my complaints not one person in management or ownership contacted me on this matter not even after my email.....Driving a car in this condition while paying my lease payments with no followup from management before, during and after all that transpired.....it never went beyond the service department, and a handoff to Janet Bird who clearly never informed or discussed with management or proper party.....INEXCUSABLE AND PATHETIC !!!

    Aston Gt V8 manual
    John S.

    There are always opportunities to repair and fix relationships. My previous experience with Galpin Aston Martin left me unimpressed and disappointed, please see previous review. However, I can honestly say that Galpin Aston Martin have redeemed themselves and not only have righted a wrong but also gone above and beyond to strengthen the bond between client and customer. Jeremy Guller the General Manager reached out to me to extend his apologies which I appreciated. Whether I believed the apology or not isn't the issue, but as a first step it showed a professionalism I value. It also showed an openness to conversation and communication between company and client. But the real magic came from my sales advisor Justin Permijo. Justin's personable character and attention to my concerns really was impressive. He even sent a thoughtful gift and card that expressed the sincere apologies of Galpin and himself on how things were handled; though this initially could seem superficial, it wasn't until I decided to give Galpin Aston Martin another chance that showed their honesty to deliver on their promise to make things better. I drove up from San Diego a couple more times to reconsider the Vantage V8 GT but decided against it. Justin really made himself available to ensure no dropping of any ball the whole way. Then, another opportunity came forward when a member of the team reached out to me if I would be interested in trading in my current Aston Martin DB9. I said yes but didn't know a time frame. Justin reached out again and invited me to come back and test drive a DB11. I went up with no expectations... But this is where Galpin Aston Martin really came through. Justin really walked me through my concerns, my questions, my thoughts on a possible new transaction. He really was so thorough! When the time came to crank out some official numbers Justin communicated with Jeremy Guller the General Manager and they struck an incredible deal together for me. What's more is that they worked in additional options at no extra cost. IMPRESSIVE. What's more is that I haven't even mentioned how impressive the DB11 is! It was perfect. I pulled the trigger and said yes and Galpin Aston Martin set things in motion to transfer this vehicle into my possession. I intimated to the team that this time I would like to be extra safe during COVID and requested all paperwork to be done outside. They agreed and set up a great outdoor workstation for me. I also requested a wheel change and they replaced the current wheels with brand new wheels and tires! And most moving, Justin provided me with a thoughtful care package with a DB11 official book and a sweet personal present on his part. Jeremy Chick in finance made things super easy as well. The process was smooth and seamless. I was so pleased and I left Galpin Aston Martin with an amazing product and with an amazing, personable experience. ***P.S. on my drive home there were a couple of items I spotted that needed attention, aka, a broken hvac vent, light switch and a misaligned door panel. The next day I drove to my local Aston Martin dealership in San Diego and worked with my awesome service director Eddie Mulvaney. My DB11 is under warranty by Aston Timeless Certified but Eddie was unable to find the warranty info in the Aston system. He communicated with Justin and Jeremy at Galpin and they handled my repairs together with an incredible display of teamwork, with Jeremy the General Manager saying "Whatever we have to do to make it right for him. He is a great customer." Just so great! This gives me great confidence in the longevity of my vehicle and my relationship in the Aston teams. To sum it all up, Galpin Aston Martin delivered on their promise to make things better, and they did, a lot better. Confidence is restored. This doesn't mean that I might never be disappointed again by them but more importantly it shows that there are always opportunities to repair and fix relationships. And it also shows that this recent experience will remain a shining example in the future of things gone right. Thank you Galpin Aston Martin.

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    9 years ago

    Justin Permijo at galpin is awesome. Got us a killer deal on a brand new Volvo v60. We love it!

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    I took my daughter car, DB9, to Galpin. My service advisor John Alavazo was very accommodating and gave excellent service.

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    Review Highlights - Galpin Aston Martin

    John was also very willing to work with us on our trade and get me the appropriate value for the GT3.

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    Honda Van Nuys - Exciting announcement: We've moved! Check out our brand-new, state-of-the-art dealership! 

6001 Van Nuys Blvd.

    Honda Van Nuys

    (1.1k reviews)

    Van Nuys

    I went in to Honda Van Nuys looking for my dream car. After everything I have been through, I knew…read moreI needed a reliable car to drive on a everyday basis. I went with my amazing cousin and we were so happy and satisfied with our experience here. I want to sincerely thank Edgar, Louie, and Carl for their professional sales buying experience. The moment we walked in, we were greeted and welcomed. Edgar went above and beyond with his respect and kindness throughout the car buying process. We felt very taken care of and they were patient as we looked around for the best car. I definitely recommend Honda Van Nuys if you are looking for an affordable car. I am loving my 2026 Honda Civic. It is very life changing and such a beautiful car. The ride is so smooth and everything I ever dreamed of! Thank you so much, Honda Van Nuys!

    I had an absolutely incredible experience purchasing my 2023 Mazda CX-30 Premium from Honda of Van…read moreNuys, and I want to specifically recognize Joyce in sales and Carl in finance because they both went above and beyond. Joyce was truly AMAZING. She was incredibly responsive, knowledgeable, and supportive throughout the entire process. From the very beginning she made everything feel easy, transparent, and stress-free. She answered all of my questions quickly and made sure I felt comfortable with every step of the purchase. This was honestly one of the smoothest and most enjoyable car buying experiences I've ever had, and that's entirely thanks to Joyce. Carl in finance was just as fantastic. He was extremely informative, patient, and took the time to clearly explain all of the paperwork and options so I felt completely confident and comfortable with everything. The finance process can sometimes feel overwhelming, but Carl made it straightforward, transparent, and actually enjoyable. I also want to mention Greg, who was very kind and welcoming as well. The entire team at Honda of Van Nuys made the experience feel professional, honest, and genuinely customer-focused. This was actually my first time ever coming out to Van Nuys, I drove all the way from Irvine to purchase the car the same day, and it was absolutely worth the trip. Joyce and Carl made the entire experience exceptional. If you're shopping for a car, I highly recommend asking for Joyce in sales and Carl in finance. They are both outstanding and truly made this a 5-star experience. Huge thank you to the team at Honda of Van Nuys for such a wonderful car buying experience!

    Van Nuys CDJR - For those with kids. They actually have a nice area to entertain the kids while you wait or get your car.

    Van Nuys CDJR

    (2.4k reviews)

    Van Nuys

    I had taken my car to another dealership and the work took almost a month and broke down again 6…read moremonths later. I brought my car to Van Nuys CDJR and Albert took really good care of me and my car was fixed in a week. I was comforted by how confident Albert was that we'd figure it out fast and even dealing with my warranty company was a breeze. I'll definitely be bringing my Grand Cherokee back for any future needs!

    THE SERVICE HERE IS THE WORST…read more When you call about needing service, the associates mislead you or intentionally leave out details like how long anything will take. Probably because even just an evaluation of the car's problem will take multiple days and the repair itself will take weeks. They tell you NONE OF THIS upfront. The associates are also the opposite of helpful or warm. They all make you seem like an asshole for asking questions. You also get different answers depending on who you ask, on topics ranging from what's covered to what things cost. Maybe the place is just way too overwhelmed and needs more employees and space. But the last time I almost got work there, I was told it would they would need my family's minivan for at least a few days if not weeks to fix one middle row seat that wasn't locking into place. Fed up (and having lost the car to them for weeks before), I left before the evaluation and instead went to Olive Auto in Burbank. Fixed up in a matter of hours. Never again with this terrible operation.

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    DriveWise Auto

    (633 reviews)

    Van Nuys

    I had such an incredible experience working with Allison at DriveWise. After a tree unexpectedly…read morefell on my car, I was in a tough spot trying to quickly find a replacement while balancing a full-time job and taking care of my two young children. The whole situation was stressful, and I needed someone I could trust to move fast and make the process easy. I found DriveWise on Yelp and was connected with Allison--and I truly couldn't have asked for a better person to help me. From the very first conversation, she was responsive, knowledgeable, and genuinely cared about helping me find the right car within my budget. Within just four days, she had everything handled and my new car was delivered right to my house. It honestly felt effortless on my end. Allison went above and beyond at every step, and I'm so grateful for how smoothly she made everything during a chaotic time. I would never use anyone else again when purchasing a car and can't recommend Allison and DriveWise enough. Thank you so much for everything!

    I worked with Donny at DriveWise Auto who was referred by my financial planner. I HIGHLY recommend…read morehim and DriveWise. I've wanted a new car for over a year - my first in 20 YEARS!!! But, because it's been so long I didn't know where to start and did not want to work with a dealership on my own, so I'd basically given up. Enter Donny. He listened to what I wanted, asked helpful questions and guided me as I narrowed down my choices. He let me know where to go for a test drive that had the car in stock, what to ask and what to share so it would be a comfortable experience. Within a week, I had a new car that I absolutely love. To top it off, when he delivered the car, he spent more than two hours helping me learn the car and all the new systems/features that I was not used to in my old car. I am super happy. I don't know why everyone does not use Donny and DriveWise. Thank you, thank you, thank you!

    All In Auto Group-Van Nuys - 2013 X5 M Sport. Super clean , excellent Paint, flawless interior, well maintained.  - ALL IN AUTO - Thanks !

    All In Auto Group-Van Nuys

    (49 reviews)

    Van Nuys

    5 Stars - A Rare and Honest Experience in the Used Car World…read more I want to share an incredible and rare experience we had with All In Auto Group in Van Nuys, and specifically with Michael Khlaif, the owner, who went above and beyond to take care of us in a way that you just don't see anymore in the used car world. From the moment we arrived, we were treated with professionalism, kindness, and care by Michael and his team -- Alberto and William -- who all worked together seamlessly. I had already researched the car I wanted -- a 2016 Jeep Patriot -- and we completed the purchase on March 28, 2025. Just five days later, during a late-night medical emergency with my husband, the Jeep suddenly broke down while I was trying to drive him to the ER at UCLA. We were shaken, overwhelmed, and uncertain what would happen next. What could have been a nightmare became a story of rare integrity and genuine customer care. First thing the next morning, Michael had the Jeep towed from our home, fully diagnosed, and repaired -- at no cost to us. Although the vehicle was sold "as-is," he stood behind the sale with honesty and follow-through. He kept us informed through every step and made sure it was road-ready again, and even had extra keys made for us at no charge, which was an unexpected but deeply appreciated gesture. This is the kind of business that restores your faith in people. They didn't have to do any of this -- yet they chose to do the right thing. If you're looking for a used car and want to work with a team that truly values their customers, I wholeheartedly recommend Michael, Alberto, William, and the entire staff at All In Auto Group - Van Nuys. Their integrity, empathy, and service are unmatched. Thank you, Michael. You didn't just sell us a car -- you showed us what standing by your word really means. - Mary Lou Sandler Owner, 3 cubed studios, LLC

    i bought a 2016 Honda civic last October 2025 and Mike help thru the process, in less than an hour…read morei brought home the car i was looking for a long time, Mike is great and very straight forward no haggling and he gave me a descent discount and took my Sentra as a trade with a good price. I've been using my civic as my daily commute and i have put on 4 thousand miles without any problem I like this dealership i will come again to this dealership in my next purchase in the future

    Galpin Aston Martin - autopartssupplies - Updated May 2026

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