I needed a service to help transport my 98 year old father to a doctor's appointment, so I tried Gadabout for the first time. I reserved the ride 2 days ahead and specified the pick-up time (in writing, in the online form). I called to confirm that they had received the request. When the day came, no Gadabout showed up. When I called, they had the wrong pick-up time (an internal communication error). There was no other option but to cancel the appointment. The service is a wonderful idea and I would be willing pay more that $3 per ride for this service. It's a shame that it does not seem reliable (or at least not punctual). The doctor's office confirmed that their patients often wait a long time to get picked up after their appointments end. I'm just sharing this experience for others who may need such a transportation service. If timing is important and you don't want to wait a lot, you should consider an Uber or a friend. read more

This is a great service to the community. Rides are only $2 or $3. I think this is primarily for doctor's appointments, but they can take you to to the mall, grocery shopping, etc. The only downsides are: Limited hours of operation. I think about 10:30 am to 3:00 pm. And: They serve many people and cannot always pick you up exactly when you want. They try to get you within an hour of the most convenient time for you. This means that you may wait an hour at your appointment when you arrive and wait another hour when they come to pick you But hey. It's almost free. Much cheaper than Uber or taxi. I always take a book. I like to read so waiting is not a problem for me. I think I read that each trip costs them about $26.00. But they only charge me $3:00. Staff and drivers are friendly and helpful. I appreciate their service very much. I am a 78 year old male with no car. Gadabout saves me a lot of money! Thank you Gadabout!!! read more