disgusting lying company had the job interview was told I got the job never heard back from them, I emailed the company and got no reply their probley was no job and just wanted to get the numbers up to make people think they are a good company read more

AVOID AT ALL COSTS!!!! G4 lets are a joke of a company, after taking nearly a month of waiting to hear anything back about the deposit return after chasing G4 multiple times to send it over , they charged for a professional clean of the property dispite it being cleaner then when it was handed over prime example when the heating was turned on in the winter behind the radiators were filled with trash and letters from pervious tenants as well as a parcel shelf from a car and multiple items of clothing which is a fire hazard or at the very least just an extremely bad "professional standard of cleaning" Aswell as saying the property didn't need carpets cleaning then charging for that anyway. Very many maintenance issues went half fixed or not at all it took them months to fix the mouse infestation that was present before the property was moved into. aswell as instead of fixing the broken ignititor in the gas oven that the nice chewed threw were just given a lighter and told to light it with that also charged for cleaning of said oven even though it was cleaner then when the property was handed over and broken so why would you pay to have a over clean If it would be replaced anyway? Exposed wires left hanging out the walls and sinks which is beyond INSANE. Mould present in bathrooms when moving in aswell as rusty radiators a health hazard for sure tetaaus anyone? charged to clean and microwave that is rusty and gross that was never used so bought a microwave to use instead along with a broken dishwasher that was never used that was also added on the inventory as dirty The decking in the back garden was rotten and frankly a death trap they put a plywood board over it and said they'd have it fixed ASAP and not to use the garden till then this was the first week of tenancy the decking still wasn't fixed by the time the property was vacated They also have charged for marks and cleaning issues that were in the original inventory, the property was handed over from them in a "professionally cleaned" state when there was dust everywhere and a mouse infestation if that is professionally cleaned then the clean that was done before the property was vacated must have been "savant level cleaning" This company is morally bankrupt scamming students out of thier money whilst also having staff memebers and contractors write reviews which is very illegal aside from that they'd routinely turn up unannounced or inside of 24 hours notice period and booked back to back viewing two months after the property was moved into to the point where they had to be told to limit this as it was very intrusive and disruptive whilst attending uni full time. Run for the hills from this company and it's borderline illegal business practices along side it's rude and unhelpful and downright condescending staff worst lettings company in Brighton hands down. read more

disgusting treatment. Racist staff and sarcastic unserious employees. really have never had a worse treatment when renting a property. Say goodbye to whatever deposit you put down to BEWARE!!! read more

1) G4 Lets entered the property illegally numerous times without 24 hours notice 2) House was uncleaned on arrival, including moth infestation. 3) Personal data was leaked due to data breach of G4 lets. 4) We were unreasonably charged over £2000 of our deposit despite having left the house cleaned (dispute in progress). read more

I have to say I wasn't really looking forward to writing a review of G4 lets, and this is because having to go on their website for their business details, and look at their logo etc...would have just brought back some painful memories. They were basically awful. We had broken windows, an oven they weren't willing to fix, general unresponsiveness and leaving everything until the last minute, and between the 7 of us in our house, a small percentage of our large damage deposits back. I had some really strange items in my damage deposit checklist, but being me, I was lazy and just accepted it. My ex-flatmate however got no money back, and took them to court and I believe the case is still on going. Never again. read more

Rented a student property with them from 2014 - 2015 and within months i couldn't wait for the contract to end. The property itself was in a good condition and had been recently renovated, this however did not play to our advantage. They gave very little of our deposits back; charging ridiculous amounts for "excessive dust on top of cabinet" etc (really??). The company seems to put money over customer relations and care very little for their tenants. They ignored most of our emails and only responded to us after several emails/phone calls. Their responses were dismissive and rude. I also noticed their facebook page does not allow for reviews - I wonder why?? Overall I would not recommend this company, they are greedy and take advantage of students who everyone knows struggle economically. read more

Student letting agencies always get a really bad review which in some cases is warranted from personal experience and listening to University friends. I believe G4 Lets to be the lesser of the evil. I have heard the occasional mis-hap with some houses which cannot always be helped and have found responsiveness to issues good. Houses are normally done to a fantastic standard when they are brand new which are not always looked after properly which is normally one of the main issues that arise in this industry. If you do need housing in Brighton for 3 to 8 people then this would be my first port of call. Open from 9-5 Monday to Friday except for busier times in the year. read more

G4 Lets - Letting Agency, Brighton Please please please bare my one star rating in mind - I was a tenant in a 7 bed house in Brighton, let by this company in 2008/09. I know it is common for students to be treated with contempt by letting agencies, but my goodness, my experience with G4 Lets was awful. There were many issues caused by the company, and many more which they failed to resolve. Below are a few examples; When we moved into the house the previous tenants rubbish was still on site, blocking our basement access. An extremely rude older male employee of the company cajoled some of us into helping him remove the rubbish. When the tiles in our shower room began to fall off (of their own accord) we contacted the agents to report the issue...which was left unresolved for the remained of our tenancy. On an occasion where the owner of the property came round with a couple of prospective buyers, they noted the tiles and 'informed' us that we should report the issue to G4 Lets immediately - we of course explained that we had done but that we had heard nothing from them in response. The oven was not clean on our arrival and remained that way for over a month until we'd pestered them enough to send around some cleaners. There was no chair for me to sit on in my bedroom for the first few weeks, and one wasn't provided until a slightly more helpful employee came round to make the inventory list, noted I didn't have one and got it sorted as a matter of impotence. A couple of bar stools in the kitchen were broken upon our arrival, as well as two bedroom windows and the shower curtain in the bathroom. There was also a leak in the upstairs bathroom which was leaching through the floor into the utility room below, causing the paint to flake and mold to form. I think the company may have replaced one of the stools for us but none of the other problems were resolved before the end of my tenancy. Given that I was paying almost £400 a month for a tiny box room, and that there was 7 of us in the house, I expected some level of service from the company. It soon dawned on us however that the company were very quick in trying to contact you to take payments or threaten you with charges should payments not be made, yet if you needed an issue resolved it would take many (and I do mean many) repeat calls, and the response time to these calls was shocking (if anyone was sent or assigned to resolve a problem at all). On one occasion I actually plucked up the courage to threaten to sue them for breach of contact and claim a refund for part of my rent from the company (hoping this may cajole them into actually fulfilling their responsibilities). Later I received a call from one of their employees threatening me not to make such claims - quite disgusting customer service to say the least. Naturally the company withheld varying fractions of everyone's deposits - myself due to white blue tac marks on one white wall, which were only partially visible from the window in direct sunlight. To summarise: I have taken the time to write this review to advise potential customers what they can expect from this company. I have been completely honest in my writing and have tried my best to limit any form of sensationalism as much as possible. I can't compare this company to another in Brighton as I spent the next to years in a privately let property (a decision I made to cut out the middle man after all the hassle I had in the first year). I can however advise you that, from my experience, I would never let from this company again, nor would I have done had I known what I do now. They honestly didn't seem to care at all for their tenants well-being or even their own reputation, seemingly seeing us an inconvenience not warranting their valuable time once our 10/11 month contracts had been singed. From my experience, the 1 star rating is completely warranted and I would advise anyone to avoid this company like the plague. Should you decide to rent from G4 Lets, then expect, and be willing to have to harry and fight them to have your basic needs heard and met. Not once during the tenancy did I feel valued, supported or even considered by this company. They seemingly have no compassion for their tenants nor do they respect that a tenancy agreement demands a certain level of service from the letting agency themselves. Please spare yourselves the hassle and bare my experience in mind. read more

Words cannot describe how awful these criminals are. Don't rent with them. Once your in your house they literally don't want to know. They wont talk to you on the phone only via email and will take forever to get back to you. Never sorted out anything properly. Nasty Staff. Obviously have no morals. read more

Terrible, rip off company. Please, please do not use and believe me when I tell you they are awful. The house we rented was poorly maintained but the real trouble was at the end of tenancy. If you have ignored poor reviews and you are already in one of their properties ensure you are there for the end of tenancy inspection, take loads of photos etc because they WILL try their hardest not to return your money. If you are considering using them - please do not be lured in by them. Watch out for good reviews, I know for a fact that some are written by their own staff or people they pay for so called 'maintenance'. AVOID AVOID AVOID read more

Personal experience, I wouldn't even give them a star. They broke into my room leaving the lock destroyed without contacting me to inform me and failed to apologize. This is not just inappropriate, its illegal. When talking to them, the staff member who committed the offence, sniggers at me, and failed to apologise or accept she was in the wrong. Disgusting behavior. Our garden constantly floods, producing a foul smell which they fail to rectify, our gas oven leaks, our stairs are broken, kitchen floods, all of which proves too much for them to be able to deal with and have been left unresolved for 12 months. And from other friends experiences, have all had issues and would not recommend. Overall service = appalling. read more

My daughter rented a room in a house through this decidedly shady operation. The house was dirty when the kids moved in. Requests to clean were largely ignored, as were requests to fix certain things, including broken tiles, doors with holes, kitchen cabinets with broken hinges, etc etc. At end of year, the house was actually returned in CLEANER state than received, but that did not deter this sleazy outfit from keeping back 160 pounds for each of the 7 tenants for highly questionable reasons: dusty plugs (seriously???) etc. Pictures showing state at entry and exit have been avoided: we use "reputable" external companies: Hah! AVOID because they clearly are out to fleece you for every possible reason (and more) TOTALLY UNTRUSTWORTHY. Do business with these guys and don't expect to ever see your deposit back, they already think they own it read more

I'm writing this only to urge students currently looking for houses next year to not go with G4Lets. We currently live in one of their properties and it was a huge mistake. Their company is full of rude, passive-aggressive people who do not listen to any complaints you make unless your parents get involved and threaten them with legal action. They are terrible. DO NOT DO IT, read more

Not that bad over the course of our time with them (2 years), just don't expect your full deposit back, no matter what condition you get it to - it just simply won't happen. read more

You and your mates all found a house ? Good location, typical rent, near a bus line. So, it is a bit scruffy... nevermind. Well, if the agency running it is G4Lets, then prepare yourselves for lots of problems throughout the year. We rented a G4Lets house from Sept. 2015 to August 2016. Our oven, our refridgerator, our cabinets were broken when we moved in and they never fixed them properly. We lived with half broken things. At the move out, we left the house cleaner than when we moved in and they still charged us 700 pounds for the smallest excuses. Damages done in individual rooms were charged to the whole group, and they expected us to sort that out ourselves. And we could not dispute anything as the tenancy protection deposit scheme was only done with one person. When was the last time anybody audited their contracts? We ignored all the bad reviews of G4Lets and now we regret it. read more

An absolutely dreadful estate agent that should be avoided like the plague. Have never experienced such rude and unhelpful staff in my life, who regularly hang up the phone rather than deal with a client. Our house was completely uninhabitable when our tenancy began, there was no hot water, the electricity short-circuited, it was disgustingly dirty. This was because the tenancy for the previous tenants ended the day before ours began - so they wanted to leach all of us for as much money as possible whilst doing the least work to the property! After many complaints they resorted to accusing us of causing the damage ourselves, which was ridiculous as none of us had moved in due to the appalling conditions. It became apparent that squatters had been living in the house and it was not until several complaints and months later after threats of involving the police that we got them to change the locks on the doors. I found the only way to make them fix anything was to contact the council, as they simply do not care about the needs of their student-based clientele. The only nice person I have met from that company is Pete the handyman who is always friendly. Renting a house from G4 is one of the stupidest things I have ever done and I urge anyone thinking of renting from them to not do so. You will regret it. Big time. read more

Having read some of the other reviews, "passive aggressive" sums up my opinion of this company. I tried to persuade my son to let me help him go through the process of finding accommodation for his second year, having already had my other children successfully rent properties throughout both their student life and after. Never have they or I had to deal with a company such as this. They were immediately defensive on the phone, saying they didn't speak with parents as they weren't the tenants, I am the guarantor and paying the rent! They charged huge finders fees and deposits. Finders fees should be limited to the landlords not the tenants. They didn't answer emails and told me that was "because that person had left", seriously any estate agent is going to check an x member of staff's inbox for prospective sales! All I can say is, my son has learned a lesson the hard way and if you read this, please find another agent. read more

I would advise all new students looking for properties in Brighton to use another letting agent. I lived in a house with G4 for 2 years with 5 other very tidy girls. We should have known from our first experience of them where within our first week of moving in we had been accused of having parties and trashing the house before we had keys or access to the property that things were not going to go well! we finally moved in 3 weeks after the start of our tenancy, the property was in dire condition we had no hot water for 2 weeks, the property had not been cleaned before moving in and the general upkeep of the house was in terrible condition. over the period of our tenancy we had a leak in our roof that remained unfixed despite repeated complaints for over a year! After all this we still maintained to be good reliable tenants, however after doing thorough and rigorous cleaning and removing all personal contents from the property we have received under half of our overpriced deposit back. To say I would never again use G4 Lets is an understatement! I would advise all students in Brighton that if G4 lets is their only option to ensure all communication with them is in writing, get hard copies (you'll need them to prove your cases) and take pictures of all rooms before you move in. If you can though i'd advise anyone to steer well clear of G4 lets! read more