My husband Mike recently purchased a Rolex from Oliver Smith, and we honestly couldn't have asked…read morefor a better experience. From the moment we walked in, Keith and Trent made us feel so welcomed and taken care of -- by the end, it genuinely felt like we were working with friends. They were incredibly kind, patient, and knowledgeable, and never once made us feel rushed or pressured. They took the time to really get to know us, answered every question with care, and made the entire process fun, easy, and memorable. We absolutely love the watch, but what really stood out was the relationship and trust that was built along the way. If you're looking for a place where you'll be treated like family and not just another customer, Oliver Smith is it. Five stars without hesitation -- we'll be back and will be recommending them to everyone we know.

I needed to sell a Rolex for an estate and went to three places for offers. Oliver Smith had the…read morebest offer AND service of the three locations I went to. I'll go back for any jewelry I'm interested in selling. I didn't get a good look at their items for sale but the selection looked great!

Staff very friendly and helpful. Nice selection available in their showcases and assisted me in…read morefinding what I wanted.

Absolutely amazing experience! I trusted the team with my grandmother's 100-year-old engagement…read morering for cleaning and resizing, and they did a flawless job. It looks stunning and fits perfectly, all while preserving its original charm. Highly recommend this business for their attention to detail and friendly staff.

Ryan at Jewelry Replacement Source is AMAZING!!! It was a pleasure working with him during my…read morecustom ring design. He is so personable and a true GEM! He goes above and beyond to deliver the best quality, pricing, and services to his customers!! My rings from Ryan are stunning!! Exceptional quality and craftsmanship! I can't thank you Ryan enough for making me such a brilliant, dazzling, and breathtaking ring!!! Grateful for your exceptional service Ryan!!

Great work and a fair price. It was a challenging 200 year old piece and you can t tell that it has…read morebeen repaired!

Really great customer service, very knowledgeable and friendly staff, I had to get my watch fixed…read morebecause the band had broken and come here was the best choice.. no leaving it with them overnight like many watchmakers and watch repair shops do.. my watch was fixed right in front of me on the the spot.. it took a little over 20 minutes and it was done.. the price was very reasonable and totally worth it great value for the money...

Friendly, expert service. Fixed the sole on my daughter's Prada boots and made them look great too!read more

GemTime is the real deal…read more Came in to get some holes punched in my watch band and have it cut down to size. I walked out absolutely blown away. The work they did on my band was so clean and precise it looked like it came straight from the factory. You genuinely couldn't tell it had ever been touched. And to top it all off, they took care of it completely on the house. That kind of generosity says everything about the character of this place. Beyond the service, GemTime has an incredible selection of high-end watches, and their prices are genuinely the best you'll find, especially for the caliber of pieces they carry. The staff is friendly and professional -- they know their stuff without making you feel pressured. Whether you're shopping for a serious timepiece or just need a quick adjustment, GemTime treats every customer like a priority. Highly recommend -- this is my watch store for life.

Simply the BEST. No other way to say it. If you need your favorite watch repaired or cleaned, let…read morethe one and only John Danayan (owner) take care of you. He treats you like family and the work is flawless. Make them your go to outlet ... You will be glad that you did.

My husband and I bought a new ring setting for my engagement ring and Elan, Tracy and Andrea were…read moreincredible to work with. When the new setting came in they switched the main diamond from my old ring to the new one in-store within an hour and a half. Highly recommend working with The Diamond Guys.

When we moved from the east coast to Arizona, we were looking for a great jeweler. We yelp and…read morefound the gem. The owners are just awesome and there ladies are as well. So if ever are in need of a great place to buy your love a new diamond, then this is the place to go.

I want to HIGHLY recommend this Jeweler to anyone who needs a new watch battery…read more Ben was the person who replaced the battery in my Bedat watch. He was super nice and friendly and only took 5 minutes to do it and to return the watch to me. I was so happy!! Thank you Ben.

Has few quartz watches that wanted to gift my son, I stop at ED Marshal Jewelers and offer me the…read morebest service ever, everyone on the store are nice ask if need help and Ed at the service desk he was wonderful. Definitely 5 stars service!!!

Justin was beyond helpful and amazing! I came from a…read moreextremely dissatisfying experience at Brilliant Earth and was so impressed by the attentiveness, professionalism and ability to show so many options for what I was looking for - I could not be happier with out purchase! If you are looking for a local, family owned business and has top tier customer service, THIS IS THE PLACE!

Everyone is so welcoming, pleasant and knowledgeable at House of Diamonds. It is obvious why they…read morehave been in business for decades and I highly recommend them.

I had the BEST experience at Fast-Fix today! My Oura ring got completely stuck on the charger and I…read morewas so stressed trying to get it off without damaging it. I walked in and they helped me immediately and fixed it so quickly. Seriously some of the best customer service I've experienced in a long time. They were kind, helpful, knowledgeable, and went above and beyond. So thankful for their help today. Highly recommend!

Work was done on the spot. He was polite…read more $34.00 to have a battery put in a watch still seems high to me. Guess that's necessary to help to pay the rent to be in Fashion Square.

I've been coming here for a few years now. They are nice, quick, an offer great pricing. Today I…read moreneeded a new watch battery, and a necklace repair. It was a pendant necklace that broke off the chain on one side. The nice man took it to the back, and I was waiting to see what the quote for the repair would be. He came out a few minutes later with the necklace fixed, at no charge! I wasn't expecting this at all, but very much appreciated it. I had other jewelers quote me on a repair for prices $60-$100, which was clearly a rip-off. I would 100% recommend Kendall Jewelers. They offer great services at an affordable cost.

EXTENDED CLOSED HOURS SHOULD BE POSTED ON YOUR SITE AND YELP. I have driven out here from downtown…read morePhoenix on multiple occasions to find the store closed with a note on the door. I have had great recommendations for this place but if the store is always closed and correct hours are not online there's no way I'll ever be able to experience the service. Almost an hour round trip now 3 times over the past few months and I've now wasted money I was going to used to pay for my watch repair. INFURIATING, waste of time and money.