This is a review regarding our experience having a children's party. Overall, I would say I am…read morehappy with what we received for the cost - compared to other places to have a kids party. If you're not wanting to spend top dollar for your kids party, then this would be a good option. The kids had a blast, the staff was polite & overall we were pleased with the day. However, here are a few warnings... They are clearly understaffed. You, as the host, will be facilitating all aspects of your party. Do not expect any customer service beyond the bare minimum. They said they would call 3 days before the party to confirm head count & menu, they never called. I called all day 2 days prior, finally made one last call before heading there in person & they finally answered. During the party, I had to basically take care of everything. Never once did anyone come and ask if we needed anything. I had to walk away from our party, find an available staff member (which usually ment waiting in a line) & ask for them for every single thing. To bring pitchers of drinks (if refills were needed I had to go to the bar & get them refilled myself), the food was late coming out so I had to go find a person to bring out the food (it had clearly been sitting in the back, it was barely warm), etc. Do not expect to be sitting and enjoying your kids during their party or socializing with guests very much, you will be making sure everything is being handled & walking around looking for staff or waiting in line. I will say, all of my interactions with staff were polite and positive. They are handling the chaos of the place very well. At the end of the day, it was nice to not have to clean up or have a party at our home, but I don't feel I was able to really enjoy my guests or experience the party with my kids because I was running around making sure everything was being taken care of. My advice to the bowling alley would be to assign a host/staff member specifically to facilitate all the parties to make sure everything is running smoothly. Actually check on your guests who are spending hundreds of dollars in your business. A little customer service could go a long way.

Bowling was fun besides the constant breaking down of the thing that holds the bowling pins. After…read morebowling went to go eat at the bar. Service was okay just took forever to get to my booth. Food took forever to get to our table and burger was super dry and I asked for bacon and there was no bacon, fries were soggy and cold and drinks taste like well water.

They are doing my wedding in September. They have been around since 2017 and have expanded from…read moredoing DJ gigs to having photo booths, bartenders, officiants, food and drink machines for rent, and more.

We rented the snow cone machine for our daughter' graduation party. It was a hit with everyone…read more Everything was neat and clean and they were prompt and professional. We will definitely be using them again!! Thank you.

Brides beware!! They are very slow to respond and communicate expectations poorly. Their…read morecancellation policy is 72 hours once the contract is signed and they seemingly intentionally do not respond in a timely manner within the cancellation window. Once outside of the cancellation window they were more responsive, however rude and unwilling to flex on their policy even after citing reasons why I was uncomfortable moving forward with their hair services, and willingness to work with them before deciding to cancel (the result was not what I wanted and I communicated this within 24 hours to them). I was dissatisfied with the hair trial for my wedding, which was voiced during the trial and dismissed, and now I am stuck with a non-refundable deposit because of their poor communication practices. I politely requested the difference of the deposit and trial services refunded to me, and was met with extreme defensiveness. I felt extremely undervalued as a customer, and their apology simply did not feel genuine or with any desire to make it right. Be careful when referencing their "not normal business hours" approach, because they will use this to say that just about any time that you contact them does not fall within that time frame. This is the main concern, I had high hopes and excitement for their services based on previous reviews, and was incredibly disappointed with the way they do business. They are very shady with contracts, and seems they will skew their words to ensure they are not violating their own contract. See the other one star reviews, it was a similar experience. Aside from that, Kaity who did my makeup was absolutely incredible. I started with wanting "natural but amp-ed up" and then realized I liked a lot more glam. She listened and provided advice, gave me exactly like my inspiration, and the makeup lasted all day - even after a gym workout. If you are confident in your services and need no changes, this make-up is worth it.

Friendly, professional, fun and most importantly - talented ladies! They did make up for me and and…read moremy bridal party. We had a great time getting ready and they were an instrumental part to that. I would definitely hire them again. Actually looking for a Halloween costume that requires make up just to see that side of their business!

Very nice sweet staff! They were very attentive friendly…read moreand nice and we came in right before closing and they weren't upset at all!

It was a pleasure working with Freeze Frame! The people are very responsive and the process from…read morestart to finish was smooth and effortless. We look forward to working with Freeze Frame again in the future. Thank you for an outstanding experience.

We've used this booth many times and always are impressed with the customer service, staff and…read morequality are outstanding! We had a custom photo book and the quality was better than I could imagine. It was the perfect thing to capture all the pictures from the night so I could look through them right away. I definitely recommend Freeze Frame Photo Lounge for your event. They are on time and on point!

Working with JAM Entertainment was great. Jason was very professional and provided us with none…read morestop Entertainment as he promised. I would recommend Jam Entertainment to anyone with confidence. I will be booking JAM for my next event. Thanks again!!!

JAM was AMAZING. Not only are they incredibly professional, but they also are non stop…read moreentertainment. The music choice was so fantastic. Perfect blend of music the kids love, plus a little for us older folks. Their energy is wonderful and the kids truly had the best time. We are 100% going to ask them to come back for more events. Thank you for helping us have the best field day!

Very fair prices. Great food. The chicken Marsala was delicious. Bruschetta was very flavorful…read more Very friendly personnel ! I would definitely recommend this caterer.

Absolutely loved the accelerated 3 day bartending course. Sheena is a great teacher and clearly…read moreloves what she does, she uses her own bartending experiences as she teaches with enthusiasm. I came into the class, never used any type of bartending tools and left feeling like a pro. Taking this course really gives you the confidence that you need if you want to be a bartender. I highly recommend Drinks of Essence.